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- FAQs
- Accumulator transfer
- Am I required to receive specialty care within the Henry Ford Preferred network
- Are all employers required to cover essential health benefits for employees
- Are HAP events free of charge
- Are HAP plans Heath Savings Account compatible
- Are services covered outside of the HAP network
- Are there any age or fitness level requirements for participating in HAP events
- As a HAP participating provider may I close my practice to members at any time
- As a participating HAP provider will I be listed in the directory
- Can I admit my patients to any HAP contracted hospital where I have privileges
- Can I change my coverage at any time
- Can I change my PCP and still be part of the Henry Ford Preferred Network
- Can I email HAP if I have a question about a claim
- Can I enroll in a HAP indvidual plan if my employer offers other coverage
- Can I get financial help paying for my Medicare coverage
- Can I make a payment in person
- Can I qualify for a subsidy if I have health insurance through an employer
- Can I refer patients to any contracted freestanding facility or hospital
- Can I sign up to get alerts for HAP job openings
- Can referrals be entered in IRA for services labeled as no referral required
- Could HAP ever cancel my policy
- Do I need a referral to see a specialist
- Do I need a refferal to see a OBGYN doctor
- Do I need to followup with my PCP after an emergency
- Do I need to inform HAP if I have other health insurance
- Do I need to register for community wellness events
- Do I need to register in advance for HAP events
- Do I need to submit my premium payment with the online application form
- Do I need to update my information if I applied for a HAP job a few years ago
- Do I need written direction to see a specialist
- Do you offer internships for high school students
- Does a member still need a referral from their PCP to see a specialist
- Does HAP cover a breast pump
- Does HAP cover prenatal genetic testing
- Does HAP offer any fitness programs
- Does HAP offer any special programs for people with chronic diseases such as asthma diabetes or
- Does HAP offer in home screenings for diabetic retinal exams
- Does HAP offer member discounts
- Does HAP offer mental health coverage
- Does HAP provide assistance for getting a doctor's office visit?
- Does HAP provide assistance in other languages
- Does HAP provide in-home health assessments?
- Does my HAP plan cover a colonoscopy
- Does my HAP plan cover bariatric surgery
- Does my HAP plan cover chiropractic services
- Does my HAP plan cover durable medical equipment
- Does my HAP plan cover hearing aids
- Does my HAP plan cover home health care
- Does my HAP plan cover physical therapy
- Does my HAP plan have vision benefits
- How can I apply for a job at HAP
- How can I check the status of my claim
- How can I find a PCP
- How can I find out if a certain procedure or service is covered under my plan
- How can I find out if a doctor or facility participates in my plans network
- How can I find out if my doctor or hospital are in the HAP provider network
- How can I find out if my physician is affiliated with HAP
- How can I get OBGYN care
- How can I get the Weight Watchers discount
- How can I learn more about HAPs volunteer programs
- How do I change my TIN or remittance number with HAP
- How do I check the status of my donation request once I submit it
- How do I check the status of my provider contacting application
- How do I confirm member eligibility
- How do I contact HAP
- How do I end my participation with HAP if I am a provider
- How do I fill my prescription
- How do I find a doctor through Cigna coverage
- How do I find a HAP community activity near me
- How do I find a HAP community wellness event near me
- How do I find out the status of my job application
- How do I handle referrals for cosmetic and other noncovered services
- How do I know if my Medicare plan has dental coverage
- How do I know if the member has met their PT or OT visit limit
- How do I log in to the provider portal
- How do I one of my dependents or spouse make a change to a PCP selection
- How do I purchase a HAP Personal Alliance plan
- How do I request support from HAP for a community event or charitable cause
- How do I schedule a private consultation with a HAP Personal Alliance expertFAQ
- How do I see a specialist
- How do participating providers make demographic changes through HAP
- How have the rating rules changed for small group plans
- How is an individual health plan different from employer coverage
- How long does it take to enroll
- How long is the provider contracting process
- Appointment Scheduling
- How should I notify HAP about my change of address
- How soon can I see a doctor once I apply
- How will I know which code requires a referral and which does not
- How will my physician know I am a member of the Henry Ford Preferred Network
- How will the PCP be notified of followup specialty visits
- I forgot my password
- I have a Henry Ford Medical Group doctor Which Henry Ford hospitals can I use
- Bill from doctor
- I have a question about my bill from HAP Who can I contact for assistance
- I have an HMO plan Do I need to choose a primary care physician
- I lost my job and Im getting COBRA coverage but its very expensive
- If a member requests a specialist with whom Im not familiar what should I do
- If I applied for a HAP job will I be considered for other Henry Ford jobsFAQ
- If I request a provider that my PCP isnt familiar with what can I expect
- If Im in the Henry Ford Preferred Network can my kids see any HAP pediatrician
- If my spouse and I have PCPs in different networks will this affect my costs
- Im a new member How do I transfer my perscription to HAP coverage
- Im a new member When will I receive my ID card
- Im a vendor how do I check the status of my payment
- Im a vendor Who do I talk to about HAP using or purchasing my services
- Im an American Indian or Alaskan Native Can I get help with my health costs
- Im enrolled in the Henry Ford Preferred Network What hospitals can I use
- Im enrolled in the Henry Ford Preferred Network Which specialists can I see
- Im having technical difficulties Who can I can for help
- Im having trouble finding something on the website Who can help
- Im trying to contact a specific HAP employee How do I find their extension
- Catastrophic Plans
- In which products can I participate as a HAP provider
- Is Beaumont Grosse Pointe Hospital part of the Henry Ford Preferred Network
- Is HAP accepting applications for all health providers
- Is HAP hiring
- Is HAP taking applications for all ancillary service providers
- Is my medication covered
- Is our group plan Grandfathered
- Is this drug covered under my plan
- May I treat members while my application to be a HAP participating practitioner is being processed
- My jobbased health plan is expensive Can I save money through the Marketplace
- Should I cancel my existing coverage once I apply for a Personal Alliance plan
- The government says Im not eligible for a subsidy I disagree What can I do
- ACA
- What ages are eligible to apply for a Personal Alliance plan
- What are IRS Forms 1094B and 1095B
- What are IRS Forms 1094C and 1095C
- What are Medicare Star Ratings
- What are my options if my employer stops offering health coverage to employees
- What are the cost sharing options for HAP plans
- What are the funding arrangements for HAP plans
- What are the requirements for becoming a HAP participating practitioner
- What browser works best with haporg
- What can I do if I disagree with a coverage or claim related decision by HAP
- What can I do if I disagree with a Medicare coverage or claim related decision by HAP?
- What would happen if I change to HAP from another health plan while I am in active treatment plan
- What if a member disagrees that a service doesnt meet medical criteria
- What if I currently have coverage for health care through more than one source
- What if I need prompt medical care but its not an emergency
- What if members in open delivery want non medically necessary services
- What if my Henry Ford PCP refers me outside the Henry Ford Preferred Network
- What if my income changes
- What if my medication isnt on the covered drug list
- What if my medication isnt on the covered drug list Medicare
- What if my physician leaves his her network
- What if the PCP I want to see is listed as accepting current patients only
- What is a fee schedule
- What is a grandfathered plan and how do I know if I have one
- What is a health assessment
- What is a medical center or hospital affiliation
- What is a PCP
- What is a qualified health plan
- What is an EOC and how do I access it
- What is an EPO
- What is an out of pocket limit
- What is considered a small business
- What is Coordination of Benefits
- What is HAP monitoring and responding to specialist visit and cost increases
- What is iStrive
- What is PCP directed care
- What is prior authorization
- What is the HAP market area
- What is the out of pocket limit in 2017
- What is the role of my PCP
- What kind of community organizations does HAP support
- What networks are in the Henry Ford Preferred Network
- What out of pocket costs are associated with HAP Personal Alliance PPO plans
- What programs does HAP offer for weight loss
- What services are included for an OBGYN visit
- What should I do if I have a medical emergency
- Billing Incorrect Bill
- What smoking cessation programs does HAP offer
- What taxes and fees apply to businesses with 50 or less eligible employees
- What taxes and fees apply to businesses with 51 or more eligible employees
- What types of health care providers are considered PCPs
- When applying to become a HAP provider what documents should I submit
- When can I log in and access the member portal at haporg
- When is my HAP contract effective and when can I start treating HAP members
- Where can I find a HAP network pharmacy
- Where can I find more information about HAP Senior Plus
- Where can I find more information about Medicare Advantage
- Where can I find more information about Medigap
- Where can I find my benefit information and important forms
- Where can I find my plan materials or coverage details on the website
- Where can I find my remittance advice
- Where can I find the provider fee schedule
- Where can I get a breast pump
- Where can I get a summary of my benefits
- Where can I get my prescriptions filled
- Which networks dont participate in the open delivery system
- Which obstetrical and gynecological services are considered nonroutine
- Which services require prior authorization?
- Who can I contact for customer service
- Who determines medical neccesity for services on the referral Requirement List
- Claims Inquires Phone Number
- Who do I call if I have questions about my eligibility for lower costs
- Who is responsible for paying taxes and fees for fully insured employers
- Who pays health insurance taxes and fees for selffunded employers
- Will I have emergency or urgent coverage when I'm away from home
- Will I have to submit claims for any services I receive
- Will my rate ever change
- Will patients be able to selfrefer under the open delivery system
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