What you need to know about the COVID-19 vaccine, your HAP coverage, and getting care during the pandemic.

The Benefits Open Enrollment Period is from October 18 to November 9.

State of Michigan Employees

HAP is here, with a plan that’s easy and affordable

Get the care you need with great benefits, features and savings.

For more information on the plan, view the full summary of benefits. 

This plan is available to those who live in the following counties. Click on your county to see the corresponding zip codes. 

State of Michigan HMO Service Area Map 2020 

See how HAP is here for you.


HAP members can manage their hearing loss with NationsHearing including administering hearing benefits and hearing aids. You will be guided through the process of getting tested for hearing loss and selecting hearing aids that fits your needs and lifestyle. Digital hearing aids start at $0 each.

Assist America emergency travel assistance

HAP’s partnership with Assist America provides members with additional emergency travel assistance, including services for lost luggage, eyeglasses, travel documents, hospitalization, emergency evacuation and more. The Assist America program is valid whenever you travel 100 miles or more away from home or outside the U.S. for no longer than 90 days in a row.

Assist America’s mobile app offers smartphone users a one-touch link to the operations center.

Log in to your hap.org account and select member perks. Click Assist America to get your exclusive HAP access code.

Identity theft protection

HAP also provides identity theft protection, a free service, in partnership with Assist America. Members can securely register up to 10 credit or debit cards for 24/7 surveillance. You'll receive an early warning of potential threats. 

Telehealth services

Getting health care online has never been easier. HAP has partnered with AmWell® to provide telehealth services. Licensed and board-certified doctors are available 24/7 for live, online visits via mobile phone, tablet or computer to treat non-emergency illnesses, such as colds, flu, headache, rashes, sinus infections and pinkeye.

With the Amwell app, you can talk to licensed, board-certified doctors who are available 24/7 for live, secure online visits wherever you are.

Download the app. Click Sign Up and enter your information. When prompted for a service key, use: HAPmi

For more information and answers to frequently asked questions, download our telehealth flyer (PDF). 

HAP Member Apps

HAP mobile ID

With HAP’s mobile ID, you can review your deductible and claims history, find a doctor, check health reminders and search for prescriptions. You can also access your ID card, check symptoms, manage health conditions, find a doctor and more.

HAP mobile ID is free and in the Apple and Google Play app stores.

HAP Member Discounts

With our HAP Member Discounts, you get savings on health and wellness  activities and services. You’ll also get a mobile alert when you’re near an eligible discount.

Wellness at Your Side app

The Wellness at Your Side app from WebMD gives you fast, easy way to access your HAP iStrive for Better Health account.

Wellness at Your Side helps you make positive lifestyle changes and form healthier habits – all with the at-your-fingertips convenience of your iPhone or Android device. 

Once you download the app, click on Use your Connection Code instead. Enter “istrive.” When asked for a username and password, click on Use your Single Sign-On. When it connects to the hap.org login screen, log in with your username and password. Your hap.org username is generally your HAP ID number.

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