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HAP Balanced Living blog

Get healthy, get moving and get to know your plan.

Genesys Choice Network for HAP members in Michigan

Experience quality care with the Genesys Choice Network

HAP is proud to offer the Genesys Choice network, providing members with access to high-quality health care close to home. This network is designed to deliver outstanding care from a select group of doctors and health care providers while helping you save on monthly premiums. Here’s what you need to know about the Genesys Choice network and how to make the most of your benefits.

What is the Genesys Choice Network?

The Genesys Choice network includes doctors and other health care providers within the Genesys Physician Hospital Organization. This network is available to residents and small businesses in Genesee County. By choosing providers within this network, you can enjoy lower monthly premiums and coordinated care from a health system known for its clinical excellence.

Network accessibility:

  • Extensive provider network:

    • The Genesys Choice network includes more than 4,000 doctors and specialists.
    • Members have access to facilities such as Henry Ford Genesys Hospital and Ascension Medical Group Genesys after hours clinics.
  • Finding a provider:

    • Use the Find-a-Doctor tool at hap.org to locate a primary care physician (PCP) within the Genesys Choice network.
    • Select "HMO - Genesys Choice (Small Group)" under the insurance plan dropdown and click "Search Providers".

Access to care:

  • Coordinated care:

    • Your PCP will be part of the Genesys Physician Hospital Organization and will coordinate your care with other doctors within the Genesys system.
    • If you need specialty care, your PCP will refer you to a specialist within the Genesys system. In rare cases, if a specialist outside of the Genesys system is needed, your PCP will work with HAP to obtain a referral to a specialist from C.S. Mott Children’s Hospital, Henry Ford Hospital, Hurley Medical Center, or Michigan Medicine.
  • Emergency and urgent care:

    • All HAP health plans, including Genesys Choice plans, cover emergency care at any hospital.
    • For non-life-threatening medical situations, visit a Genesys Choice network after-hours clinic or urgent care center. These clinics treat conditions such as back pain, flu symptoms, minor fractures and sprains.

Member use:

  • Lower monthly premiums:

    • By choosing providers within the Genesys Choice network, you can benefit from lower monthly premiums compared to the full HMO network.
    • Coordinated care within the network helps reduce unnecessary expenses, contributing to overall cost savings.
  • Health care at your fingertips:

    • Use the MyChart online portal to securely manage and receive information about your health. You can check test results, view and send messages to your doctor, schedule appointments, renew prescriptions and more.
Health plan terminology
This short video explains benefits, deductibles, copays, coinsurance and out-of-pocket maximums so you can make the right decisions. (Video, 3:15)
Open video transcript
health plan terminology video image