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History

Proud of our past. Prepared for the future.

Year Milestone
1956 Organized labor’s concerns regarding the need for higher quality standards of medical care and affordable health insurance led UAW President Walter Reuther to open Metropolitan Hospital in Detroit with a group medical practice of physicians who worked on salary. Facing discrimination from other area hospitals, minority medical staff were welcomed at Metropolitan Hospital to reflect the community served.
1960 UAW sponsored the Community Health Association (now HAP) – a prepayment (monthly premium) medical plan to give Metropolitan Hospital patients and autoworkers access to health insurance through comprehensive HMO coverage that emphasized preventive care.
1960 Dr. Frederick Mott named Executive Director, CHA.
1961 Dr. James A. Halsted became head of the Department of Medicine at Metropolitan Hospital. His wife, Anna Roosevelt (FDR’s daughter), became the public relations director of Metropolitan Hospital and the Community Health Association health plan. The couple owned three acres of property in the Birmingham-Bloomfield area on Halsted Road, which was named after Dr. Halsted.
1967 Enrollment in CHA reached 77,000 after initial 1961 enrollment of 4,000.
1972 Blue Cross Blue Shield acquired Community Health Association, renamed it Metro Health Plan, Inc., or MHP, and contracted with Henry Ford Hospital.
1973 Jim Walworth named President & CEO of MHP.
1978 Ford Motor Company commissioned Kaiser Permanente Advisory Services to study the feasibility of a separate health plan formed by an alliance between auto manufacturers, the UAW and MHP.
1979 As a result of the Kaiser study, MHP separated from BCBS. MHP, Henry Ford Hospital, organized labor and Detroit automakers announced a new alliance: Health Alliance Plan, or HAP.
1982 HAP membership reached 100,000.
1984 Metro Hospital & Health Centers becomes Metro Medical Group, a HAP division; William Alvin is MHHC’s Administrative Director; Jim Walworth is president of HAP.
1986 HAP became a subsidiary of Henry Ford Health System.
1986 HAP became the first health plan in southeast Michigan to offer a new HMO alternative to Medicare – HAP Senior Plus®.
1986 HAP became the seventh largest HMO in the U.S., with acquisitions of Independence Health Plan and Medical Value Plan.
1991 HAP became one of the first 21 health plans in the U.S. to help establish national quality standards and measure and publicly report quality of care via the National Committee for Quality Assurance HEDIS® Report Card project.
1993 HAP earned National Committee for Quality Assurance, or NCQA, Full Accreditation.
1995 HAP membership reached 500,000.
1995 HAP entered the world of computerized claims submissions with the launch of Electronic Data Interchange – also known as EDI.
1996 HAP launched Alliance Health & Life Insurance Company, PPO and POS.
1998 Cleve Killingsworth named President & CEO.
2001 HAP acquired SelectCare HMO and POS, added St. John, Oakwood and Beaumont to system.
2004 Francine Parker named President & CEO.
2005 HAP and Henry Ford Medical Group first in Michigan to launch ePrescribing with UAW and automakers.
2007 HAP and Weight Watchers® announced an unprecedented partnership to offer discounted services to HAP HMO members.
2008 HAP expanded from 9 to 23 counties; regional office in Flint opened.
2008 Members rated HAP “Highest in Member Satisfaction among Commercial Health Plans in Michigan,” according to the J.D. Power and Associates U.S. Member Health Insurance Plan Study. HAP went on to win this award for eight consecutive years.
2009 William Alvin named President & CEO.
2009 HAP launched Small Business Solutions for companies with two to 50 employees in 23 counties.
2011 HAP launched educational website to help people cut through the clutter of the health care reform law.
2014 James Connelly named President & CEO.
2014 Midwest Health Plan, acquired by HAP in 2011, changed name to HAP Midwest Health Plan.
2016 HAP and HealthPlus of Michigan merged operations, creating one of the largest health insurers in Michigan.
2016 Terri Kline named President & CEO.

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  • Annual Enrollment Period Meeting

    Get answers to your Medicare questions! Learn how Medicare works and learn about HAP's wide range of Medicare solutions.

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Contact us

  • Customer service

    (800) 422-4641

     

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    More options

  • Individual and family plans

    Ready to join?

    (855) 948-4427

    HMO Plans

    (800) 759-3436

    PPO Plans

    (800) 944-9399

  • Insurance through your employer

    Alliance Health and Life Insurance Company®

    (888) 999-4347

    Self-funded / ASO

    (866) 766-4709

    HAP HMO

    (800) 422-4641

    HAP Midwest Health Plan

    (888) 654-2200

  • Medicare

    Ready to join?

    (800) 868-3153 TTY: 711

    HAP Senior Plus®

    (800) 801-1770 TTY: 711

    HAP Senior Plus® (PPO)

    (888) 658-2536 TTY: 711

    Alliance Medicare Supplement:

    (800) 873-7526 TTY: 711