What you need to know about the COVID-19 vaccine, your HAP coverage, and getting care during the pandemic.

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General contact information

Via phone:

Member inquiries:

Monday through Friday, from 8 a.m. to 7 p.m.

Detroit area: (313) 872-8100
Toll free: (800) 422-4641

Provider inquiries:
(866) 766-4661 (self-service available 24/7)

Compliance Hotline
(877) 746-2501

Via Telecommunications Device for the Deaf (TDD):
711

 

Via mail:

Health Alliance Plan
2850 W. Grand Blvd.
Detroit, MI 48202

In person:

Detroit Lobby Customer Service

Monday through Friday, from 9:00 a.m. to 5:00 p.m.
2850 W. Grand Blvd.
Detroit, MI 48202
(W. Grand Blvd. and Lodge)

Flint Lobby Customer Service
Monday through Friday, from 9:00 a.m. to 5:00 p.m. 
2050 S. Linden Rd.
Flint, MI 48532
(Corunna Rd and Linden Rd)

Troy Lobby Customer Service
Monday through Friday, from 9:00 a.m. to 5:00 p.m.
1414 E. Maple Road
Troy, MI 48083
(Maple Rd and Stephenson Hwy)

More contact options:

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  • Making Your Medicaid Benefits Work For You

    Welcome to HAP Empowered! During this webinar, you’ll: Get to know your Medicaid plan. Learn how to get the most out of your coverage.

  • Making Your Medicaid Benefits Work For You

    Welcome to HAP Empowered! During this webinar, you’ll: Get to know your Medicaid plan. Learn how to get the most out of your coverage.

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