Contact us
Help us better direct you.
General contact information
Via phone:
Member inquiries:
Monday through Friday, from 8 a.m. to 7 p.m.
Detroit area: (313) 872-8100
Toll free: (800) 422-4641
Provider inquiries:
(866) 766-4661 (self-service available 24/7)
Compliance Hotline
(877) 746-2501
Via Telecommunications Device for the Deaf (TDD):
711
Via mail:
Health Alliance Plan
2850 W. Grand Blvd.
Detroit, MI 48202
In person:
Detroit Lobby Customer Service (reopened as of October 12th)
Monday through Friday, from 9:00 a.m. to 4:30 p.m.
2850 W. Grand Blvd.
Detroit, MI 48202
(W. Grand Blvd. and Lodge)
Flint Lobby Customer Service (closed due to coronavirus outbreak until further notice)
Monday through Friday, from 8:30 a.m. to 4:30 p.m.
2050 S. Linden Rd.
Flint, MI 48532
(Corunna Rd and Linden Rd)
Troy Lobby Customer Service (closed due to coronavirus outbreak until further notice)
Monday through Friday, from 9:00 a.m. to 4:30 p.m.
1414 E. Maple
Troy, MI 48083
Sign up for a first look at HAP’s 2021 Medicare plans.
Rates will be released on Oct. 1.Show me:
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Medicare 101 Webinars - Non-HAP Medicare Members
Join a HAP Medicare Expert for an introduction to the basics of Medicare. This webinar will go over the parts of Medicare, explain the different
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Medicare Benefits Open House
Learn more about the supplemental benefits that you have as part of your HAP Medicare Advantage plan. Join an expert as we go in-depth on vision,
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Steps to Financial Freedom
Join HAP and GreenPath Financial for a live webinar where you can learn how to set financial goals, create a budget and use credit wisely based on
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HAP Ranks Highest in Michigan in JD Power 2021 Member Satisfaction Study
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HAP adds industry veterans to execute Medicare and Medicaid expansion plans in key markets
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HAP offers extended financial relief for members through Sept 30 in response to COVID-19 pandemic
DETROIT – Health Alliance Plan (HAP), a Michigan-based nonprofit health plan, is extending its member cost-sharing waivers for testing, -
HAP Consumer Alert: Final Weeks to Finalize Medicare Enrollment and Avoid Scams
The Medicare Advantage Open Enrollment Period (MA-OEP), which allows people currently enrolled in a Medicare Advantage plan to switch plans – or