HAP's customer service lobby in Detroit will reopen on October 12th. Ours customer service lobbies in Flint and Troy remain closed until further notice. 

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General contact information

Via phone:

Member inquiries:

Monday through Friday, from 8 a.m. to 7 p.m.

Detroit area: (313) 872-8100
Toll free: (800) 422-4641

Provider inquiries:
(800) 801-1766 (available 24/7)

Compliance Hotline
(877) 746-2501

Via Telecommunications Device for the Deaf (TDD):
711

 

Via mail:

Health Alliance Plan
2850 W. Grand Blvd.
Detroit, MI 48202

In person:

Detroit Lobby Customer Service (The Detroit lobby will reopen on October 12th)

Monday through Friday, from 9:00 a.m. to 4:30 p.m.
2850 W. Grand Blvd.
Detroit, MI 48202
(W. Grand Blvd. and Lodge)

Flint Lobby Customer Service (closed due to coronavirus outbreak until further notice)
Monday through Friday, from 8:30 a.m. to 4:30 p.m. 
2050 S. Linden Rd.
Flint, MI 48532
(Corunna Rd and Linden Rd)

Troy Lobby Customer Service (closed due to coronavirus outbreak until further notice)
Monday through Friday, from 9:00 a.m. to 4:30 p.m.
1414 E. Maple
Troy, MI 48083

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