Contact us
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General contact information
Via phone:
Member inquiries:
Monday through Friday, from 8 a.m. to 7 p.m.
Detroit area: (313) 872-8100
Toll free: (800) 422-4641
Provider inquiries:
(866) 766-4661 (self-service available 24/7)
Compliance Hotline
(877) 746-2501
Via Telecommunications Device for the Deaf (TDD):
711
Via mail:
Health Alliance Plan
2850 W. Grand Blvd.
Detroit, MI 48202
In person:
Detroit Lobby Customer Service (reopened as of October 12th)
Monday through Friday, from 9:00 a.m. to 4:30 p.m.
2850 W. Grand Blvd.
Detroit, MI 48202
(W. Grand Blvd. and Lodge)
Flint Lobby Customer Service (closed due to coronavirus outbreak until further notice)
Monday through Friday, from 8:30 a.m. to 4:30 p.m.
2050 S. Linden Rd.
Flint, MI 48532
(Corunna Rd and Linden Rd)
Troy Lobby Customer Service (closed due to coronavirus outbreak until further notice)
Monday through Friday, from 9:00 a.m. to 4:30 p.m.
1414 E. Maple
Troy, MI 48083
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HAP offers extended financial relief for members through Sept 30 in response to COVID-19 pandemic
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HAP Names Richard Trembowicz Vice President of Provider Network Management
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HAP extends cost-sharing waiver for testing and treatment of COVID-19 through March 31, 2021
DETROIT, December 14, 2020 – Health Alliance Plan (HAP), a Michigan-based nonprofit health plan, today announced that it will continue to waive