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You can speak with a customer service representative at the following locations:

Detroit Lobby Customer Service
Monday through Friday, from 9:00 a.m. to 4:30 p.m.
2850 W. Grand Blvd.
Detroit, MI 48202
(W. Grand Blvd. and Lodge)

Flint Lobby Customer Service
Monday through Friday, from 9:00 a.m. to 4:30 p.m. 
2050 S. Linden Rd.
Flint, MI 48532
(Corunna Rd and Linden Rd)

Grand Rapids Lobby Customer Service
Monday through Friday, from 9:00 a.m. to 4:30 p.m. 
618 Kenmoor Ave SE, Suite 200
Grand Rapids, MI 49546

Troy Lobby Customer Service
Monday through Friday, from 9:00 a.m. to 4:30 p.m.
1414 E. Maple Road
Troy, MI 48083
(Maple Rd and Stephenson Hwy)

Provider inquiries:
(866) 766-4661 (self-service available 24/7)

Compliance Hotline:
(877) 746-2501

More contact options: