(800) 950-7455
hap_direct@hap.org
8 a.m. to 4:30 p.m.
Monday through Friday
Talk with a human, not an automated help line
Every business we insure has access to a dedicated account representative. This person understands your needs and will work with you to solve issues and answer specific questions about our services.
Support Staff
| Sherry Brooks Sales Coordinator (248) 443-8896 sbrooks@hap.org | Nicole McCalister Coordinator (248) 776-3574 nmccalis@hap.org |
| Leighton Kelly Sales Coordinator (248) 776-4073 Lkelly8@hap.org |
Service Team
| Jennifer Berlin Account Manager (810) 230-2127 jberlin@hap.org | Jaimie Fuhrman Senior Account Manager (248) 443-1135 jfuhrma1@hap.org |
| Kim Clay Senior Account Manager (248) 443-1033 kclay@hap.org | Jessica Rafferty Senior Account Manager (248) 443-1035 jraffert@hap.org |
| Kathleen Davis Senior Account Manager (810) 600-8025 kdavis@hap.org | Curt Schoenjahn Director, Mid Market Business (248) 776-3347 cschoen5@hap.org |
| Scott Feldpausch Senior Account Manager (810) 733-8968 sfeldpau@hap.org | |
| Steve Unger Account Manager (248) 443-8552 SUnger@hap.org |
Health Alliance Administrators, Inc. Phone: (866) 766-4656
| Chelsea Delp Membership Coordinator (248) 212-0631 cdelp@haaweb.net | Michelle Stanton Retention Coordinator (248) 543-5815 mstant@haaweb.net |
| Victoria Dollison Agent Consultant (248) 230-9494 vdollison@haaweb.net | Brandon Tudball Small Group Retention Consultant (248) 233-9887 btudball@haaweb.net |
| Melody Edington Agent Consultant (248) 675-2525 medington@haaweb.net | Evan Plets Small Group Retention Consultant (248) 232-7565 epiets@haaweb.net |
| Teal Morrice Agent Consultant (248) 869-3803 tmorrice@haaweb.net | |
| Carolyn Rosenzweig Retention Coordinator (248) 675-2511 crosenzweig@haaweb.net | |
| Jenifer Tawse Senior Small Group Retention Consultant (248) 237-3577 jtawse@haaweb.net | |
| Nikki Jeffrey Director of Retention (248) 344-2144 njeffrey@haaweb.net | |
| Tiffany Morche Service Manager (248) 869-3807 tmorche@haaweb.net |
Labor Affairs
(248) 443-1038
Laborinquiries@hap.org
Darryl Hibbett
Labor Affairs, Director
Office: (248) 443-1014
Cell: (313) 942-3300
dhibbett@hap.org
Labor Support Staff
| Mieshia Burton Labor Service Coordinator Office: (248) 443-8522 Cell: (313) 729-1551 mburton@hap.org | Jacqueline Greene-Parham Labor Service Coordinator Office: (248) 778-3482 Cell: (313) 300-9669 jgreene@hap.org |
Labor Liaisons
| Tricia Janes Labor Liaison, VEBA Office: (248) 443-1013 Cell: (313) 363-7298 tjanes@hap.org | Paula Semple Labor Liaison Office: (248) 443-1011 Cell: (586) 457-1255 psemple@hap.org |
| Darla Johnson Labor Liaison Office: (248) 443-4419 Cell: (248) 872-6908 Djohnso3@hap.org | Xantheia Carter Client Dev Rep – Labor Market Office: (810) 733-8951 Cell: (810) 252-6397 xcarter@hap.org |
Service Team
| Jason Gloetzner Senior Lead Medicare Consultant - Premier Agents (248) 755-4960 jgloetzn@hap.org | Ryan Combs Manager, Medicare & Individual Sales (231) 884-3009 rcombs3@HAP.ORG |
| Heather Podolak Lead Medicare Consultant-Michigan (734) 493-7004 hpodola1@hap.org | Jack Fedewa Lead Medicare Consultant (248) 776-3984 jfedewa2@hap.org |
| Yoshio Chandler Lead Medicare Consultant – Medicare Sales - SNPs (313) 860-8832 ychandl2@hap.org | |
| General Questions and DSNP Status Check (888) 269-7003 HAPMedicareAgent@hap.org |
Sales Team
| Peggy McDaid Senior Account Executive (248) 443-1045 pmcdaid@hap.org | Katina Atwell Sales Director (616) 308-4787 katwell@hap.org |
| Tim Doyle Senior Account Executive (248) 443-8638 tdoyle@hap.org | Shannon Cooper Senior Account Executive (248) 776-4019 scoope15@hap.org |
Support Staff
| Lena Washington Coordinator (248) 443-7504 lwashin@hap.org |
Health Alliance Administrators, Inc. Phone:
(866) 766-4656
| Michael A. Dulapa Director of Sales (248) 869-3802 mdulapa@haaweb.net | Jeremy Bruce Sales Consultant (248) 230-9043 jbruce@haaweb.net |
| Joe Ellis Sales Opportunity Consultant (248) 230-8652 jellis@haaweb.net | Katie Evans Sales Consultant (248) 675-2524 kevans@haaweb.net |
Looking for general information about us?
Explore our general contact options below.
Compliance Hotline (877)746-2501 Mon-Fri 8 am to 6 pm | Accounts Receivable (555) 020-1234 Mon-Fri 8 am-6 pm TTY:711 | |
Mailing Address Health Alliance Plan 3031 W. Grand Blvd., Suite 110, Detroit, MI 48202 | Troy Lobby 1414 E. Maple Road, Troy, MI 48083 Mon-Fri 9 am to 4:30 pm | Detroit Lobby 3031 W. Grand Blvd., Suite 110, Detroit, MI 48202 Mon-Fri 9am-4:30 pm |