We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

Already a HAP member?

Log in for a personalized search based on your plan. 

HAP’s find a doctor tool

Our find a doctor or facility search tool makes it more convenient for you to locate nearby doctors, urgent care facilities, hospitals, pharmacies and more.

HAP is here with thousands of leading doctors and hospitals in our network. And, now it's easier to find one that's right for you.

The tool allows you to:

  • Search by doctors, facilities, services or behavioral health providers
  • Locate a HAP-affiliated pharmacy
  • Compare up to 3 doctors and create a "My Provider" list
  • Get driving directions with Google Maps

And if you log into your online member account, you'll be able to:

  • See customized search results for your health plan
  • Find and select a primary care physician

Finding care outside of Michigan

HAP has partnered with Aetna Signature Administrators® Network to offer our PPO members the Aetna national PPO network outside of Michigan and the following counties in Northwest Ohio: Defiance, Fulton, Henry, Lucas, Ottawa, Williams and Wood. PPO members who live in Michigan and Northwest Ohio must continue using the HAP network directory to find care. Aetna providers in Michigan and Northwest Ohio are considered out of network for HAP members. 

The Aetna Dental Administrator network is not applicable for HAP members.

Questions?  Contact the customer service number on the back of your ID card. Employer groups can contact your HAP or HAA representative for more information.

HAP has providers at all major hospital systems in the state:

Related links

2021 provider directories 

2022 provider directories 

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