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We are conducting planned maintenance on our portals from 8:00 AM to 12:00 PM on Sunday, June 26th. Portals will be unavailable at this time. Thank you for your patience.

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Log in for a personalized search based on your plan.

HAP’s find a doctor tool

Our find a doctor or facility search tool makes it more convenient for you to locate nearby doctors, urgent care facilities, hospitals, pharmacies and more.

HAP is here with thousands of leading doctors and hospitals in our network. And, now it's easier to find one that's right for you.

The tool allows you to:

  • Search by doctors, facilities, services or behavioral health providers
  • Locate a HAP-affiliated pharmacy
  • Compare up to 3 doctors and create a "My Provider" list
  • Get driving directions with Google Maps

And if you log into your online member account, you'll be able to:

  • See customized search results for your health plan
  • Find and select a primary care physician
Announcement: HAP adds BHSH Spectrum Health West Michigan to provider network. Participating BHSH physicians will be listed in “Find a Doctor” tool in late summer 2022.

Finding care outside of Michigan

HAP has partnered with Aetna Signature Administrators® Network to offer our PPO members the Aetna national PPO network outside of Michigan and the following counties in Northwest Ohio: Defiance, Fulton, Henry, Lucas, Ottawa, Williams and Wood. PPO members who live in Michigan and Northwest Ohio must continue using the HAP network directory to find care. Aetna providers in Michigan and Northwest Ohio are considered out of network for HAP members. 

The Aetna Dental Administrator network is not applicable for HAP members.

Questions?  Contact the customer service number on the back of your ID card. Employer groups can contact your HAP or HAA representative for more information.

HAP has providers at all major hospital systems in the state:

Related links

2022 provider directories 

Contact Us

Customer service
(800) 422-4641
Email
More options
Individual and family plans
Ready to join?
(855) 948-4427
HMO Plans
(800) 759-3436
PPO Plans
(800) 944-9399
Alliance Health and Life Insurance Company
(888) 999-4347
Self-funded / ASO
(866) 766-4709
HAP HMO
(800) 422-4641
HAP Empowered
(888) 654-2200
Ready to join?
(800) 868-9885 TTY: 711
HAP Senior Plus®
(800) 801-1770 TTY: 711
HAP Senior Plus® (PPO)
(888) 658-2536 TTY: 711
Alliance Medicare Supplement:
(800) 873-7526 TTY: 711