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Healthy Living Rewards 2020 Mobile

HAP rewards you for healthy habits

Healthy Living Reward Program

Flex+ Rewards

Your Healthy Living Rewards and flex benefits are on one card with the HAP Flex+ Rewards prepaid Visa® card. If your plan does not have a flex benefit, you will still receive a Healthy Living Rewards card after you consent to the program. If you’ve used this program in the past, remember rewards may vary from year to year.

You can earn big rewards this year for doing simple, healthy things like completing your Annual Wellness Visit, completing recommended screenings and learning more about prescription home delivery. For a full list of rewards, log into your member account.

Once you finish your activity, your reward goes right onto your prepaid Visa® card.

Then, you can use your rewards at many of your favorite stores like Costco, Kroger, Meijer, Walgreens, Walmart and more. Use your rewards to pay for groceries, household essentials and even dining out. You can use your card online or in-store at most major retailers that accept Visa® prepaid cards. Just keep in mind: you can’t use rewards to buy alcohol, tobacco, firearms or explosives and your card may not be usable at locations associated with these items.

Remember, while you’ll only have one card, your flex benefit is separate. Your flex benefit gives you a set amount to spend on certain items.

You’ll be able to request a card, activate your card, check your card balance and view all the ways you can spend your funds on the HAP Member Portal or the HAP app.

HAP Member Portal

  • Log on to the HAP Member Portal
  • Click on My Health & Wellbeing
  • Click on Flex+ Rewards or Healthy Living Rewards
  • View your balance, review transactions and search nearby retailers

HAP Mobile App

  • Log on to the HAP Mobile App (Don’t have the app? Download it from the Apple App Store or Google Play Store)
  • Tap My Health & Wellbeing
  • Tap on Flex+ Rewards or Healthy Living Rewards
  • View your balance, review transactions and search nearby retailers

Closing out your 2025 Healthy Living Rewards

If you were enrolled in Healthy Living Rewards program for 2025, you may still receive a voucher for your 2025 rewards through April, 2026. InComm Incentives will mail the voucher to you and you have one year to redeem it before it expires. You can redeem your rewards online or by mail for your choice of a gift card from national retailers; the gift cards do not have an expiration date.

Questions?

For questions about 2026 Healthy Living Rewards, please call Customer Service at (800) 931-7636 (TTY: 711) from 8 a.m. - 11 p.m. Monday – Friday.

Last updated 10/1/2025

An updated HAP Benefits and Rewards program, including a flex card, will start 1/1/2026.

I authorize that by providing my telephone number and opting in via the opt-in form, I authorize HAP to send me autodialed text messages to the mobile phone number that I provided. I understand that I am not required to sign this consent, and that signing this consent is not a condition for me to purchase any product or services from HAP.

I understand that I can opt-out of receiving HAP Benefits and Rewards text messages at any time by texting STOP to the short code, or by contacting HAP Benefits and Rewards Customer Service at (800) 931-7636. Message frequency varies. If I am experiencing issues with the messaging program, I can reply to the short code with the keyword HELP for more assistance. HAP will send messages regarding a variety of topics, including, but not limited to the HAP Benefits and Rewards program. There is no charge to participate in HAP text messages; however, message and data rates may apply (please contact your mobile carrier for further details on message and data rates under your mobile plan).

Visit hap.org/privacy to learn more about what HAP does to protect your privacy.

Reward will be loaded onto a Flex card starting 1/1/2026.

Tax Liability Disclaimer: the recipient of the reward may incur a tax liability. Please check with your tax advisor. No purchase or contribution is required. Gift awards are based on services received in 2024. This program may be amended, suspended or end without written notification. This incentive program is sponsored by HAP, 1414 E Maple Rd., Troy, MI 48083. InComm InCentives is not a sponsor or cosponsor of this promotion and isn’t liable for any actual or alleged claims related to this offer.

This information is not a complete description of benefits. For more information call HAP customer service at (800) 868-9885 (TTY: 711) 8 a.m. to 8 p.m., seven days a week (Oct. 1 – March 31) / 8 a.m. to 8 p.m., Monday through Friday (April 1 - Sept. 30).

Health Alliance Plan (HAP) has HMO, HMO C-SNP, HMO-POS, and PPO plans with Medicare contracts. HAP Medicare Complete Duals (HMO D-SNP), HAP Medicare Complete Assist (PPO D-SNP), and HAP CareSourceTM MI Coordinated Health (HMO D-SNP) are Medicare health plans with a Medicare contract and a contract with the Michigan Medicaid Program that provides benefits of both programs to enrollees. Enrollment depends on contract renewals. 

Contact Us

HAP Medicare Sales:
(800) 868-9885 (TTY: 711)
HAP Senior Plus®
(800) 801-1770 (TTY: 711)
HAP Senior Plus®(PPO)
(888) 658-2536 (TTY: 711)
Alliance Medicare Supplement:
(800) 873-7526 (TTY: 711)

Customer Service Hours

April 1 through Sept. 30: Monday - Friday, 8 a.m. to 8 p.m.
Oct. 1 through March 31: seven days a week, 8 a.m. to 8 p.m.

Y0076_ALL HAP Website_2026_C - Last updated 10/1/2025