
Rewards for your healthy habits
Healthy Living Reward Program
Flex+ Rewards
Beginning January 2026, Healthy Living Rewards and flex benefits will be on one card, the HAP Flex+ Rewards prepaid Visa®. Your new card should have arrived in the mail in December.
Make sure to activate your card. You can do that, check your card balance and view all of the ways you can spend your funds on the HAP member portal.
If you were enrolled in the Healthy Living Rewards program for 2025, you may still receive rewards you earned in 2025 through April of 2026. A voucher from InComm Incentives will be mailed to you. You can redeem your rewards online or by mail for your choice of a gift card from national retailers.
Remember, while you’ll only have one card, your flex benefit is separate. It gives you a set amount to spend on certain items. Your 2025 prepaid benefits Mastercard will no longer work after December 31, 2025.
For more information
This information is not a complete description of benefits. For more information, call HAP customer service at (800) 868-9885 (TTY: 711) 8 a.m. to 8 p.m., seven days a week (Oct. 1 - March 31) or 8 a.m. to 8 p.m., Monday through Friday (April 1 - Sept. 30).
I authorize that by providing my telephone number and opting in via the opt-in form, I authorize Health Alliance Plan to send me autodialed text messages to the mobile phone number that I provided. I understand that I am not required to sign this consent, and that signing this consent is not a condition for me to purchase any product or services from Health Alliance Plan.
I understand that I can opt-out of receiving Health Alliance Plan benefits and rewards text messages at any time by texting STOP to the short code or by contacting customer service at (800) 931-7636 (TTY: 711). Message frequency varies. If I am experiencing issues with the messaging program, I can reply to the short code with the keyword HELP for more assistance. Health Alliance Plan will send messages regarding a variety of topics, including, but not limited to the Health Alliance Plan benefits and rewards program. There is no charge to participate in Health Alliance Plan text messages; however, message and data rates may apply. Please contact your mobile phone provider for information about any text message or data charges that may apply.
Visit hap.org/privacy to learn more about how we protect your privacy.