Provider portal

24/7 access to eligibility, benefits, authorizations and more.

Health care providers

The resources you need to provide top-notch care

One of HAP’s greatest strengths is our large and diverse provider network. Our network includes award-winning and patient-focused doctors, hospitals and health systems in Michigan. And it continues to grow.

Provider resources

Already a provider? What would you like to do?

You can also use our formulary drug list tools to search for drugs we cover.

Or get everything you need to manage your relationship with HAP online. You can access your HAP account 24/7.

Log in now for exclusive resources, such as:

  • Real-time eligibility and benefits information
  • Claim status checks
  • Prior authorization management
  • Clinical practice guidelines
  • Our Benefit Administration Manual

If you have trouble accessing your online account, email us or call (866) 766-4661. Include the following information:

  • Name
  • NPI number
  • Email address and fax number
  • Tax ID number

Why join HAP?

When you join the HAP provider network, you get a health care partner committed to improve the quality, value and services you provide to your patients.

Learn more about becoming a HAP provider.

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Contact us

  • Customer service

    (800) 422-4641

     

    Email

     

    More options

  • Individual and family plans

    Ready to join?

    (855) 948-4427

    HMO Plans

    (800) 759-3436

    PPO Plans

    (800) 944-9399

  • Insurance through your employer

    Alliance Health and Life Insurance Company®

    (888) 999-4347

    Self-funded / ASO

    (866) 766-4709

    HAP HMO

    (800) 422-4641

    HAP Midwest Health Plan

    (888) 654-2200

  • Medicare

    Ready to join?

    (800) 868-3153 TTY: 711

    HAP Senior Plus®

    (800) 801-1770 TTY: 711

    HAP Senior Plus® (PPO)

    (888) 658-2536 TTY: 711

    Alliance Medicare Supplement:

    (800) 873-7526 TTY: 711