HAP has moved from its Southfield location. Effective November 26, 2018, our new address is 1414 E. Maple in Troy

Provider portal

24/7 access to eligibility, benefits, authorizations and more.

Health care providers

The resources you need to provide top-notch care

One of HAP’s greatest strengths is our large and diverse provider network. Our network includes award-winning and patient-focused doctors, hospitals and health systems in Michigan. And it continues to grow.

Provider resources

Already a provider? What would you like to do?

You can also use our formulary drug list tools to search for drugs we cover.

Or get everything you need to manage your relationship with HAP online. You can access your HAP account 24/7.

Log in now for exclusive resources, such as:

  • Real-time eligibility and benefits information
  • Claim status checks
  • Prior authorization management
  • Clinical practice guidelines
  • Our Benefit Administration Manual 

IMPORTANT: Based on provider feedback and our review of trended data, HAP is moving forward with elimination of a significant number of authorization requirements. Log in to the provider portal and see the provider news section for details. 

If you have trouble accessing your online account, email us or call (866) 766-4661. Include the following information:

  • Name
  • NPI number
  • Email address and fax number
  • Tax ID number

 

Why join HAP?

When you join the HAP provider network, you get a health care partner committed to improve the quality, value and services you provide to your patients.

Learn more about becoming a HAP provider.

Show me:

View all news
  • Medicare 101 Seminar

    Get real answers to all your questions! We’ll teach you about how Medicare works and give you tips and ideas to make sure you’re ready to go on day

  • Medicare 101 Seminar

    Get real answers to all your questions! We’ll teach you about how Medicare works and give you tips and ideas to make sure you’re ready to go on day

View all events

Contact us