Health care providers
The resources you need to provide top-notch care
One of HAP’s greatest strengths is our large and diverse provider network. Our network includes award-winning and patient-focused doctors, hospitals and health systems in Michigan. And it continues to grow.
Provider resources
Already a provider? What would you like to do?
- Access the Admission & Transfer Management On-Call Schedule
- Accessing Remittance Advice
- Contact us for assistance
- Download forms and documents
- Learn about becoming an ID Administrator for your office (PDF)
- Learn about our clinical guidelines
- Update your demographic information
- InterQual Criteria Form
You can also use our formulary drug list tools to search for drugs we cover.
Or get everything you need to manage your relationship with HAP online. You can access your HAP account 24/7.
Log in now for exclusive resources, such as:
- Real-time eligibility and benefits information
- Claim status checks
- Prior authorization management
- Clinical practice guidelines
- Our Benefit Administration Manual
If you have trouble accessing your online account, email us and include the following information:
- "Portal access" in the subject line of the email
- Type 1 and Type 2 NPI
- Provider name
- Full contact information (email, address and phone)
- Tax ID number
Why join HAP?
When you join the HAP provider network, you get a health care partner committed to improve the quality, value and services you provide to your patients.
Learn more about becoming a HAP provider.