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Medicare Star Ratings

Understanding Medicare Star Ratings can be valuable when comparing plans.

What are Star Ratings?

The Centers for Medicare and Medicaid Services (CMS) evaluates plans based on a five-star rating system. Star Ratings are calculated each year and may change.

Using information from member satisfaction surveys, plans and health care providers, each year, CMS awards between one and five stars to a plan as its overall Star Rating. A five-star rating is the highest rating a health plan can achieve.

Some of the areas Medicare reviews for these ratings include:

  • How members rate a plan’s services and care
  • How well doctors detect illnesses and keep members healthy
  • How well a plan helps members use recommended and safe prescription medications

HAP’s 2022 Medicare Star Ratings

HAP has received 4.5 stars out of 5 stars for our Medicare Advantage HMO and PPO plans from the Center for Medicare and Medicaid Services.

Plan Name Star Rating  PDF
HAP Senior Plus (HMO)    2022 HMO Star Rating
HAP Primary Choice Medicare (HMO)  

 2022 HMO Star Rating

HAP Choice Medicare - West Michigan (HMO)    2022 HMO Star Rating
HAP Senior Plus (HMO-POS)    2022 HMO Star Rating
HAP Empowered Duals (HMO DSNP)    2022 HMO Star Rating
HAP Senior Plus (PPO)    2022 PPO Star Rating


Star Ratings:

= Lowest Star Rating

= Highest Star Rating

Have questions?

Send us an email, or give us a call and speak with a licensed HAP Medicare sales representative. Contact us.

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Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.

* You must continue to pay your Medicare Part B premium. If you have a late enrollment penalty, it will still apply.

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Contact us

  • HAP Medicare Sales:

    (800) 868-9885 (TTY: 711)

  • HAP Senior Plus®

    (800) 801-1770 (TTY: 711)

  • HAP Senior Plus®(PPO)

    (888) 658-2536 (TTY: 711)

  • Alliance Medicare Supplement:

    (800) 873-7526 (TTY: 711)