Medicare Star Ratings

Understanding Medicare Star Ratings can be valuable when comparing plans.

What are Star Ratings?

Medicare evaluates plans based on a five-star rating system. Star Ratings are calculated each year and may change.

Using information from member satisfaction surveys, plans and health care providers, the federal Medicare program each year awards between one and five stars to a plan as its Overall Star Rating. A five-star rating is the highest.

Some of the areas Medicare reviews for these ratings include:

  • How members rate a plan’s services and care
  • How well doctors detect illnesses and keep members healthy
  • How well a plan helps members use recommended and safe prescription medications

HAP’s 2020 Medicare Star Ratings

HAP's 2020 Medicare HMO and PPO plans received a four out of five star rating from the Center for Medicare and Medicaid Services.

Plan Name Star Rating  PDF
HAP Senior Plus (HMO)  4 stars 2  2020 HMO Star Rating
HAP Primary Choice Medicare (HMO)  4 stars 2

 2020 HMO Star Rating

HAP Choice Medicare (HMO)  4 stars 2  2020 HMO Star Rating
HAP Senior Plus (HMO-POS)  4 stars 2  2020 HMO Star Rating
HAP Empowered Duals (HMO DSNP)  4 stars 2  2020 HMO Star Rating
HAP Senior Plus (PPO)  4 stars 2  2020 PPO Star Rating

Legend

Star Ratings:

1 star= Lowest Star Rating

5 stars= Highest Star Rating

Download the HAP Star Rating guide (PDF)

Have questions?

Send us an email, or give us a call and speak with a licensed HAP Medicare sales representative. Contact us.

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Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.

* You must continue to pay your Medicare Part B premium. If you have a late enrollment penalty, it will still apply.

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Contact us

  • HAP Medicare Sales:

    (800) 868-9885 (TTY: 711)

  • (800) 868-3153 (TTY: 711)

    HAP Senior Plus®

    (800) 801-1770 (TTY: 711)

  • HAP Senior Plus®(PPO)

    (888) 658-2536 (TTY: 711)

  • Alliance Medicare Supplement:

    (800) 873-7526 (TTY: 711)