HAP is committed to serving the needs of our entire community. We fully recognize that addressing potential accessibility concerns for those with disabilities is vital to our continued success.

Following the guidelines

We’re always looking for new ways to make our website more useful.

The content and structure of the HAP Medicare website are designed to follow all guidelines as defined by Section 508 of the US Rehabilitation Act.

We have taken many steps to ensure we make your website experience as usable as possible. This includes:

  • Making the site accessible without the use of JavaScript or CSS
  • Ensuring that the site is navigable by screen readers or key commands
  • Providing alt tags and descriptions for contextual images
  • Providing closed captioning for all video content

Having trouble?

If you experience any issues with accessibility on the HAP Medicare website, we want to know! Visit Ask a Question and let us know the page and the type of issue you had.

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  • HAP's 5K Challenge

    Get a discount to run one of our 5K Challenge races.

  • New Member Orientation

    Learn how to get the most out of your HAP membership.

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Contact us

  • Customer service

    (800) 422-4641




    More options

  • Individual and family plans

    Ready to join?

    (855) 948-4427

    HMO Plans

    (800) 759-3436

    PPO Plans

    (800) 944-9399

  • Insurance through your employer

    Alliance Health and Life Insurance Company®

    (888) 999-4347

    Self-funded / ASO

    (866) 766-4709


    (800) 422-4641

    HAP Midwest Health Plan

    (888) 654-2200

  • Medicare

    Ready to join?

    (800) 868-3153 TTY: 711

    HAP Senior Plus®

    (800) 801-1770 TTY: 711

    HAP Senior Plus® (PPO)

    (888) 658-2536 TTY: 711

    Alliance Medicare Supplement:

    (800) 873-7526 TTY: 711