How to use your HAP Medicare plan and its benefits

Your quarterly allowance will roll over to the next quarter if not used, but the full amount must be used by the end of the year and will not roll over.

To order over-the-counter items:

• Review the over-the-counter product catalog. It can be found online and will also be mailed to you.
• Place an order by phone at (877) 484-7977 (TTY: 711), online or via mail.

Your HAP Medicare Advantage plan covers you for a yearly routine eye exam and $150 allowance on eyewear including frames, lens and contacts.

How to get started: 

• Find an eye doctor who accepts your HAP insurance.
• Call the doctor to coordinate your eye exam and the allowance will be applied at checkout.

Your HAP Medicare Advantage plan comes with preventive dental administered by Delta Dental. It includes two oral exam, two cleanings and set of bitewing X-rays per calendar year. You’ll pay 50% coinsurance on comprehensive services such as root canals, fillings, extractions and crown repairs. Your comprehensive and preventive maximum yearly benefit is $3,000.

You may also purchase additional dental coverage within 30 days of your effective date. Supplemental dental coverage can be canceled at any time.

How to get started:

• Find an in-network dentist online or call Delta Dental at 800-330-2732 (TTY:711). You may see an out-of-network dentist, it will cost you more out of pocket.

Your HAP Medicare Advantage plan covers a cover a routine hearing exam and a fitting/ evaluation exam for hearing aids. This benefit is administered by Nations Hearing.

How to get started:

• Call 877-484-7977 to schedule your hearing exam at an audiologist or hearing instrument specialist near you.
• Take your hearing exam. If you need hearing aids, Nations Hearing will work with HAP to get you the highest quality device to fit your specific needs.
• Your hearing aid copay will range from $689 to $2,039 per unit depending on the technology needed.

SilverSneakers® is more than a fitness program. It’s an opportunity to improve your health, gain confidence and connect with your community, at no additional cost with HAP Medicare plans. Whether you play tennis, swim laps, lift weights, visit the gym or take live classes from home, SilverSneakers has you covered. Movement and exercise are essential to your health, and SilverSneakers supports you in any way you decide to move:

In participating fitness locations

• Thousands of participating locations¹ with various amenities
• Ability to enroll at multiple locations at any time
• SilverSneakers classes² designed for all levels and taught by instructors trained in senior fitness

In your community

• Group activities and classes² offered outside the gym
• SilverSneakers Community Fitness classes, walking groups and workshop at parks, community centers and more
• Events including shared meals, holiday celebrations and class socials

At home or on the go

• SilverSneakers LIVE virtual classes and workshops throughout the week
• SilverSneakers On-Demand fitness classes available 24/7
• SilverSneakers GO mobile app with adjustable workout plans and more

Get started in 3 easy steps

1. Go to SilverSneakers.com/StartHere to create an online account.
2. Log in to view your member ID number and take that to a participating location.
3. Start a healthy routine with the support you need! You can also enjoy virtual workouts online through your new account. 

Staying healthy is more important than ever. Here at HAP, we encourage members to stay on top of their wellness screenings and tests. To further incentivize healthy behavior, and to reward Medicare Advantage members for taking important steps, we offer the HAP Healthy Living Rewards Program. You’ll earn rewards for tests and services you’re probably already planning on getting.

Learn how to get started with the Healthy Living Rewards program and sign up.