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Home-delivery pharmacy service benefit for HAP members

Convenient and cost-effective prescription delivery with Pharmacy Advantage

HAP is dedicated to making your prescription management easier and more convenient through our home-delivery pharmacy service in partnership with Pharmacy Advantage. This service ensures that you receive your medications right at your doorstep, saving you time and effort.

Key highlights of the home-delivery pharmacy service:

  • Free delivery:

    • Enjoy free standard shipping on all your prescription medications.
    • Your only cost is your prescription copay, which may vary depending on your plan.

  • Comprehensive service:

    • Pharmacy Advantage handles both regular and specialty medications.
    • Get up to a 90-day supply of some medications, reducing the need for frequent pharmacy visits.

  • Easy enrollment:

    • Three ways to sign up:

      • Call Pharmacy Advantage customer service at (800) 456-2112, Monday through Friday from 8 a.m. to 6 p.m. (TTY: 711).
      • Complete the online Pharmacy Advantage Enrollment Form.
      • Print and mail the enrollment form along with your original prescription to Pharmacy Advantage Specialty Pharmacy, 1191 South Blvd E, Rochester Hills, MI 48307.

  • Seamless prescription management:

    • Pharmacy Advantage will coordinate with your doctor or current pharmacy to transfer prescriptions and manage refills.
    • Automatic refill programs are available for select medications.

  • Timely delivery:

    • Most prescriptions are delivered within five business days via tracked Priority Mail by USPS, with some specialty prescriptions sent by FedEx or a local courier.
    • For urgent needs, Pharmacy Advantage will work with you to meet your medical requirements.

How to utilize the benefit:

  1. Sign up for home delivery:

    • Call (800) 456-2112.
    • Have your HAP ID card and a list of prescriptions ready for transfer.

  2. Coordinate your care:

    • Pharmacy Advantage will contact your doctor or current pharmacy to transfer your prescriptions.
    • They will also assist with prior authorizations and verify prescription coverage.

  3. Set up automatic refills:

    • Enroll in the auto refill program for select medications to ensure timely delivery.
    • Manage your prescriptions online or through the automated refill line by calling (800) 456-2112 and selecting option #2.

  4. Receive your medications:

    • Your prescriptions will be delivered to your home, with most arriving within five business days.
    • Specialty medications can be delivered to your home or picked up at one of Pharmacy Advantage’s 19 locations in southeast Michigan.