Home-delivery pharmacy service benefit for HAP members
Convenient and cost-effective prescription delivery with Pharmacy Advantage
HAP is dedicated to making your prescription management easier and more convenient through our home-delivery pharmacy service in partnership with Pharmacy Advantage. This service ensures that you receive your medications right at your doorstep, saving you time and effort.
Key highlights of the home-delivery pharmacy service:
-
Free delivery:
- Enjoy free standard shipping on all your prescription medications.
- Your only cost is your prescription copay, which may vary depending on your plan.
-
Comprehensive service:
- Pharmacy Advantage handles both regular and specialty medications.
- Get up to a 90-day supply of some medications, reducing the need for frequent pharmacy visits.
-
Easy enrollment:
-
Three ways to sign up:
- Call Pharmacy Advantage customer service at (800) 456-2112, Monday through Friday from 8 a.m. to 6 p.m. (TTY: 711).
- Complete the online Pharmacy Advantage Enrollment Form.
- Print and mail the enrollment form along with your original prescription to Pharmacy Advantage Specialty Pharmacy, 1191 South Blvd E, Rochester Hills, MI 48307.
-
Seamless prescription management:
- Pharmacy Advantage will coordinate with your doctor or current pharmacy to transfer prescriptions and manage refills.
- Automatic refill programs are available for select medications.
-
Timely delivery:
- Most prescriptions are delivered within five business days via tracked Priority Mail by USPS, with some specialty prescriptions sent by FedEx or a local courier.
- For urgent needs, Pharmacy Advantage will work with you to meet your medical requirements.
How to utilize the benefit:
-
Sign up for home delivery:
- Call (800) 456-2112.
- Have your HAP ID card and a list of prescriptions ready for transfer.
-
Coordinate your care:
- Pharmacy Advantage will contact your doctor or current pharmacy to transfer your prescriptions.
- They will also assist with prior authorizations and verify prescription coverage.
-
Set up automatic refills:
- Enroll in the auto refill program for select medications to ensure timely delivery.
- Manage your prescriptions online or through the automated refill line by calling (800) 456-2112 and selecting option #2.
-
Receive your medications:
- Your prescriptions will be delivered to your home, with most arriving within five business days.
- Specialty medications can be delivered to your home or picked up at one of Pharmacy Advantage’s 19 locations in southeast Michigan.