We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

Find a pharmacy

Fill your prescription at our convenient locations.

How to fill your prescription

Get prescriptions at the neighborhood pharmacy or right in your mailbox

We offer two convenient options to fill your prescriptions:

Option 1: HAP network pharmacies

HAP network pharmacies meet our high standards of safety and quality. We work with more than 30,000 pharmacies throughout Michigan and nationwide to serve our members.

Log in to your online account and see prescription costs at our network pharmacies. Our pharmacy network includes thousands of retail locations, such as:

  • Pharmacies in chain stores like CVS, Costco, Kroger, Rite Aid, Sam’s Club, Spartan, Target, Walgreens and Walmart
  • Many independent pharmacies throughout Michigan
  • Pharmacies at Henry Ford hospitals, clinics and other facilities

Plus we have other convenient ways to fill your prescriptions, including our home-delivery pharmacy service through Pharmacy Advantage.

Printable pharmacy directories

Insurance through employer and individual and family plans

Use our find a doctor or facility tool to print or download a directory:

1.    Open the tool.
2.    Click “Printable Directories” under the Related Links section.
3.    Find your plan type and click “Pharmacies.”
4.    Print or download and save your directory.

Medicaid plans

Find information on available pharmacies.

Option 2: Home-delivery pharmacy service

Receiving medications in the mail is convenient. We work with our trusted partner, Pharmacy Advantage, to provide a safe home-delivery option for our members.

Learn more about our home-delivery pharmacy service.

Some drugs aren’t available at the neighborhood pharmacy. Pharmacy Advantage also provides these specialty drugs to our members.

Learn more about filling prescriptions for specialty drugs.

Your prescription drug coverage may vary depending on your plan. Log in to your account to get information about your personal pharmacy coverage.

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