What you need to know about the COVID-19 vaccine, your HAP coverage, and getting care during the pandemic.

HAP Balanced Living blog

Get healthy, get moving and get to know your plan.

Member resources

Information on getting started, prescription coverage, discounts and more for HAP members

To get the most out of your health plan, and for access to member-exclusive resources, please log in or register to access your online member account where you can:

• Access a doctor at home 24/7 through our telehealth services program
• Get information specific to your employer’s group plan
• Print your ID card or download it to your phone
• Look up a prescription drug on our list of covered drugs
• Search medical cost estimates and compare treatment costs with our Health Care Cost Estimator tool
• Send our Customer Service team a secure message
• Search our list of doctors and hospitals
• Sign up to receive your Explanations of Benefits Statements, or EOBs, electronically

Health plan terminology

This short video explains benefits, deductibles, copays, coinsurance, and out-of-pocket maximums so you can make the right decisions. (Video, 3:15)

Open video transcript

Learn more about our health and wellness programs.

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Contact us

  • Alliance Health and Life Insurance Company®

    (888) 999-4347

  • Self-funded / ASO

    (866) 766-4709

  • HAP HMO

    (800) 422-4641

  • HAP Midwest Health Plan

    (888) 654-2200