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HAP Balanced Living blog

Get healthy, get moving and get to know your plan.

Member resources

Information on getting started, prescription coverage, discounts and more for HAP members

To get the most out of your health plan, and for access to member-exclusive resources, please log in or register to access your online member account to enjoy benefits such as:

  • Access a doctor at home 24/7 through our telehealth services program
  • Get information specific to your employer’s group plan
  • Print your ID card or download it to your phone
  • Look up a prescription drug on our list of covered drugs
  • Search medical cost estimates and compare treatment costs with our Health Care Cost Estimator tool
  • Send our Customer Service team a secure message
  • Search our list of doctors and hospitals
  • Sign up to receive your Explanations of Benefits Statements, or EOBs, electronically
Health plan terminology
This short video explains benefits, deductibles, copays, coinsurance, and out-of-pocket maximums so you can make the right decisions. (Video, 3:15)
Open video transcript
health plan terminology video image

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