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Member resources

Manage your HAP Medicare plan online

Your personal account offers secure self-service tools to estimate the costs of medical procedures, look up prescription drug information, register for member-exclusive discounts and view documents such as claims and explanations of benefits.

Did you know you can receive text messages from HAP that includes important reminders, benefit updates, quick links and more? Sign up here or text HAPMEDICARE to 84726 to opt-in.

Find a doctor/ pharmacy in a specific HAP Medicare Advantage plan network

Click on your plan name below and use our Find a Doctor tool to find in-network doctors, facilities and pharmacies. Log into your member account to see customized search results for your health plan and find and select a primary care physician. 

Our broad network of pharmacies includes: 

  • Well-known stores like Rite Aid, Meijer, Walgreens, Costco, CVS and more 
  • Indian Health, Tribal and Urban pharmacies
  • Medical center and long-term care pharmacies
  • Neighborhood pharmacies 
  • Home delivery and mail-order pharmacies, including Pharmacy Advantage and Walgreens

HAP offers plans to cover both brand-name and generic prescription drugs at thousands of pharmacies in our network, including retail, mail-order, medical center, long-term care and Indian Health, Tribal and Urban pharmacies. 

If you travel, you can get your prescriptions drugs at any network pharmacy with nationwide locations (like CVS). 

Find a doctor

Need your Evidence of Coverage, a form or document?

Access your Evidence of Coverage, provider and pharmacy directories, reimbursement forms and other booklets or documents related to your Medicare plan.

Find a Delta Dental dentist

If you purchased one of these optional packages, you can get care from a dentist in the Delta Dental Medicare Advantage PPO and Medicare Advantage Premier networks in Michigan, Ohio and Indiana.

Learn what drugs are covered in your plan, temporary medication supplies and how to get help paying for medication.

Privacy

See how medical information about you may be used and disclosed and how you can get access to this information through our notice of privacy practices.

Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. HAP Medicare Complete Duals (HMO D-SNP) is a Medicare health plan with a Medicare contract and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewals.

Have Medicare questions?

(800) 868-9885 (TTY:711)

Monday-Friday; 8 am to 8 pm

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