Why choose Health Alliance Plan?
Member benefits
We know that a quality health plan goes beyond doctors and deductibles. That’s why our plans also offer a range of programs and services that benefit you.
Customer service team
Our teams are focused on getting you the care you need when you need it. When you contact one of our customer service specialists, you’ll talk with a real person who will answer your questions quickly and easily.
Leading doctors and hospitals
Our ever-expanding network includes thousands of providers. In fact, 96% of doctors in the state of Michigan are in-network.
Innovative tools and services
With our secure member portal, you have access to free and secure digital service tools such as important plan documents, claim information, iStrive digital wellness manager, the Health Care Cost Estimator and more. Log in or register for the member portal member portal.
Download our secure mobile app to access your ID cards at all times, plus find an in-network provider or hospital.
Vision benefits
We offer our members vision benefits through our partnership with EyeMed®, with more than 6,000 in-network providers in Michigan and 115,000 across the country.
For a medical/surgical vision doctors, visit hap.org/find-a-doctor.
Women’s health programs
Whether you want help reaching a healthy weight, quitting smoking, family planning or caring for yourself during pregnancy, our women’s health programs can provide the support you need, including our comprehensive maternity services program.
Telehealth services
With Telehealth, powered AmWell®, getting health care online has never been easier. Licensed and board-certified doctors are available 24/7 for live, online visits via mobile phone, tablet or computer to treat nonemergency illnesses, such as colds, flu, headache, rashes, sinus infections and pinkeye. Visit hap.org/telehealth for more information.
With theTelehealth mobile app, you can connect to a doctor anytime and anywhere.
Emergency travel assistance and identity theft protection
Through our partnership with Assist America, we offer global emergency medical services if you become ill or injured while traveling. Assist America also provides free identity theft protection with safe, continuous monitoring and fraud support. Visit hap.org/assistamerica for more information.
Member Discounts
To make staying healthy a little less expensive, we offer savings on health and wellness-related activities and services, including local companies and venues.
Many of our member discount partners are local companies and venues that also call Michigan home. Visit hap.org/member-discounts for more information.
iStrive for Better Health
You have access to our digital wellness manager with free, personalized health and wellness tools powered by WebMD. Set health goals and track your progress with the iStrive for Better Health app.
Health Care Cost Estimator
Our Health Care Cost Estimator allows you to compare costs among providers, hospitals and treatment options. You can reduce your out-of-pocket costs by comparing and choosing the best option for your treatment needs. Visit hap.org/costestimator for more information.
Take the next step with us
Whether you're ready to enroll or simply want to learn more, we're here to help. Contact us or talk with your employer to learn about your plan options and how to become a member.
Health plan terminology
This short video explains benefits, deductibles, copayments, coinsurance and out-of-pocket maximums so you can make the right decisions. (Video, 3:15)
Balanced Living blog
Get healthy, get moving and get to know your plan.