HAP offers flexible, Virtual Care Plans with our full HMO network to make care safer, faster, and more helpful in these changing times for our individual and family plan member needs.
HAP has answered the need for you and your covered family members to get both urgent and non-urgent care with PCPs and more than 45 types of specialists.
Did You Know?
HAP’s full HMO network is included in Virtual Care Plans!
Virtual Care in the Henry Ford Health System (HFHS) network is at $0 copay.
Virtual Care Plans connect you with health care experts from home or work, in many cases, without taking time off.
Video chat can be done with a Henry Ford doctor 24/7 by smartphone, computer, or tablet.
What is Virtual Care?
Virtual care (also known as telehealth, or telemedicine) uses technology for treatment with a health care expert using an electronic or mobile device.
How does Virtual Care work?
Individual Virtual Plan members can connect with HAP’s virtual care providers using a smartphone, computer, or tablet. HAP offers virtual visits for services such as: dermatology, mental health, endocrinology, internal medicine, and women’s health. Members also have access to HAP’s full HMO network for all other covered services.
Virtual Care Plan Types*
Annual Plan Deductibles
HFHS Virtual Visit Copay**
All Other Virtual or In-Person Office Visit Copays
Types of Henry Ford Virtual Care visits†
Types of Virtual Care**
Video Visit On Demand
A video chat with a Henry Ford doctor 24/7 through your mobile device or computer.
Scheduled Video Visit
A video appointment scheduled with your Henry Ford doctor for routine or follow-up care.
Clinic to Clinic Scheduled Video Visit
A scheduled appointment at a local clinic where a Henry Ford team member helps to connect you by secure video to a specialist at some other location.
Send non-urgent symptoms through a secure patient portal online form to your Henry Ford primary care doctor.
HAP Personal Alliance (HMO) is offered through Health Alliance Plan (HAP), a state-certified health maintenance organization. HAP Personal Alliance PPO is offered through Alliance Health and Life Insurance Company (Alliance), a wholly owned subsidiary of Health Alliance Plan (HAP).