What you need to know about  Coronavirus and your HAP coverage.

Five easy ways to enroll

Enroll online 

You can use our shopping tool to compare plans. 

Connect over the phone

Speak with a licensed HAP Medicare sales representative. Call (800) 868-9885 (TTY: 711).

Office hours: 
8 a.m. to 8 p.m., Seven Days a Week (Oct. 1 – March 31)
8 a.m. to 8 p.m., Monday through Friday (April 1 - Sept. 30)

At all other times, you may access our interactive voice recording system at the same number and leave your name and phone number. A HAP Medicare sales representative will return your phone call the next business day. Please do not share personal health information when you leave your message.

Attend a seminar

Come to a free HAP Medicare Seminar, where a licensed HAP Medicare sales team member will be present with information and applications.

Mail your application 

Complete and mail your enrollment form to: 

Health Alliance Plan
2850 West Grand Boulevard
Detroit, MI 48202

Choose the form that corresponds with your Medicare plan:

2020 Medicare Plans 

Through medicare.gov

You can enroll online at medicare.gov through the Centers for Medicare and Medicaid services online enrollment center. 

When to enroll

If you’re newly eligible for Medicare, you can sign up for a plan during your initial enrollment period. Examples include:

  • Turning 65. You can apply up to three months before your birthday month, during your birthday month or within the three months following your birthday month. Learn more about what to do when you're turning 65.
  • A disability that qualifies you for Medicare.

Annual Enrollment Period 

Each year, you can explore your Medicare Advantage options during the Annual Enrollment Period which happens from Oct. 15 to Dec. 7.

Medicare Advantage Open Enrollment Period 

Between Jan. 1 and Mar. 31, you can make one change if you have a Medicare Advantage Plan during the Medicare Advantage Open Enrollment Period. This includes switching from one Medicare Advantage Plan to another, or dropping your Medicare Advantage Plan and returning to Original Medicare. 

Special Enrollment Period

There are specific events that could qualify you for a special enrollment period, including loss of union-paid or employer-paid coverage or moving out of your current plan’s service area.

This special enrollment period has rules about when you can make changes and the type of changes you can make. If you believe you may qualify for a special enrollment period, you can find out more at medicare.gov for specific rules.

Transition process for Medicare Part D

Medicare enrollees have a transition period to give them sufficient time to work with their doctors to ensure their drug therapies are included in our list of covered drugs, also known as a formulary. The transition period also allows time to select an alternative drug therapy or to request an exception based on medical necessity.

Show me:

  • Medicare 101 Webinars

    Get real answers to all your questions! We’ll teach you about how Medicare works and give you tips and ideas to make sure you’re ready to go on day

  • Empowered Medicaid New Member Webinar

    Welcome to HAP Empowered! During this webinar, you’ll: Get to know your Medicaid plan. Learn how to get the most out of your coverage.

View all events
View all news

Copyright © 2019 HAP
2019 Health Alliance Plan of Michigan
Y0076_ALL 2020 HAP Website_M
CMS Accepted 9/29/2019

 Last Updated 9/26/2019

Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. HAP Empowered Duals (HMO SNP) is a Medicare health plan with a Medicare contract and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewals.

This information is not a complete description of benefits. For more information call Medicare Michigan customer service at (800) 868-9885 (TTY: 711) 8 a.m. to 8 p.m., seven days a week (Oct. 1 – March 31) / 8 a.m. to 8 p.m., Monday through Friday (April 1 - Sept. 30).

You must have Adobe Reader to download PDF files. Download for free.

Contact us

  • HAP Medicare Sales:

    (800) 868-9885 (TTY: 711)

  • HAP Senior Plus®

    (800) 801-1770 (TTY: 711)

  • HAP Senior Plus®(PPO)

    (888) 658-2536 (TTY: 711)

  • Alliance Medicare Supplement:

    (800) 873-7526 (TTY: 711)