What you need to know about the COVID-19 vaccine, your HAP coverage, and getting care during the pandemic.

Individual Plan Open Enrollment is open!

(November 1, 2021 – January 15, 2022)

(855) 948-4427 (TTY: 711)

Monday-Friday 8 a.m. to 5 p.m.

Individual and family plans

We’re here to help you choose and understand your plan

Whether you're new to HAP or a longtime member, one thing is sure: You're in the right place.

That's because we offer more than an ID card. HAP is here with a leading network of doctors and hospitals, award-winning customer service and many benefits other health plans simply don't provide. It's that level of service and care that's made HAP a trusted choice for almost 60 years.

If you are in need of obtaining coverage for yourself and/or your family, HAP can help you obtain services and competitive pricing to meet your needs.

Our enrollment specialists are available to answer questions, provide a free quote or help you enroll for this limited time period. Call us at (855) 948-4427 (TTY: 711), Monday-Friday from 8 a.m. to 5 p.m.

Whatever your situation, we'll help you make the right choice for you and your family.

Member resources

Already a member? What would you like to do?

Get more member resources.

Log in for personalized, member-exclusive resources, such as:

  • Benefit coverage policies
  • Bill pay options, including auto pay
  • Digital ID cards
  • Electronic Explanation of Benefits Statements and claims records
  • Medical cost estimates and comparisons with our Health Care Cost Estimator tool
  • All of your referral authorizations

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  • Making Your Medicaid Benefits Work For You

    Welcome to HAP Empowered! During this webinar, you’ll: Get to know your Medicaid plan. Learn how to get the most out of your coverage.

  • Making Your Medicaid Benefits Work For You

    Welcome to HAP Empowered! During this webinar, you’ll: Get to know your Medicaid plan. Learn how to get the most out of your coverage.

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Contact us

  • Ready to join?

    (855) 948-4427

  • HMO Plans

    (800) 759-3436

  • PPO Plans

    (800) 944-9399