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To get the most out of your health plan, and for access to member-exclusive resources, please log in or register to access your online member account where you can:
We want to make sure you have every available resource at your fingertips. Whether you just got your ID card or have been with us for years, you’ll find information you need below.
This guide will tell you how to find information, get services and manage your HAP account and payments.
Our Getting Started guide has key information about access to care and services available for HAP members.
Learn details about your plan specifics in the Member Annual Notification booklet.
HAP makes it convenient to pay for your plan, as well as choose or change payment options, all online.
Click here to request the medical criteria form for your procedure or service.
I want to:
We believe you deserve every advantage possible to keep yourself healthy. That's why we offer programs, services and benefits like:
Chronic and complex conditions can need many health care providers, prescriptions, appointments and treatments. Our innovative care management program is a collaborative way of helping members manage a chronic condition and their long-term health by providing support to reach their goals.
We give our members the tools and programs they need to take control of their health.
Your digital wellness experience at HAP starts with iStrive for Better Health®, an online health assessment tool. With iStrive, you can create a customized plan and access strategies designed by health care professionals to help you make healthy choices, overcome obstacles and achieve your goals. Log in to access iStrive today.
Learn more about iStrive.
Trying to lose weight? Or planning a family or already expecting? We’ll help you get the most from your health plan and stay healthy with women’s health programs like our comprehensive maternity services program.
Learn more about maternity services program.
Most plans cover in-network preventive care at no cost to you. Preventive care is an important part of staying healthy. Members are covered for a wide range of routine preventive services, including annual well checkups, breast cancer screenings, immunizations and more.