Member resources
Access the many benefits and services that come with your membership
To get the most out of your health plan, and for access to member-exclusive resources, please log in or register to access your online member account where you can:
- Access a doctor at home 24/7 through our telehealth services program
- Print your ID card or download it to your phone
- Look up a prescription drug on our list of covered drugs
- Pay your premium bill online
- Search medical cost estimates and compare treatment costs with our Health Care Cost Estimator tool
- Send our Customer Service team a secure message
- Search our list of doctors and hospitals
- Sign up to receive your Explanation of Benefits Statements, or EOBs, electronically
We want to make sure you have every available resource at your fingertips. Whether you just got your ID card or have been with us for years, you’ll find information you need below.
Our Getting Started guide has quick information about access to care and services available for HAP members.
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Health and wellness resources built for you
We believe you deserve every advantage possible to keep yourself healthy. That's why we offer programs, services and benefits like: