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Pivotal is an HMO plan brought to you by HAP + Henry Ford Health

Pivotal is an employer-sponsored health plan. It’s an HMO plan that’s been specifically designed for business owners. It leverages the strengths and innovation of HAP and Henry Ford.

High-quality health care, close to home

The Pivotal plan focuses on delivering world-class care, while at the same time reducing medical costs. 

Its expansive network includes: 

  • Henry Ford Health
  • Henry Ford Physician Network
  • Henry Ford Allegiance Health
  • Jackson Health Network

Plus, HAP’s full HMO network of ancillary providers, our full pharmacy network and all our contracted pediatric, primary care physicians (PCPs) and specialists.


Virtual care with $0 cost share

In addition to expert care at Henry Ford, your employees can see any doctor who has virtual care capabilities, for a variety of services. These visits are safe and secure. And, they save time.

Learn more about Henry Ford virtual care

Increased electronic capabilities

Members have convenient access to many online resources within Henry Ford Health, including the ability to message physicians, schedule appointments, renew prescriptions, review medical records and view test results.

Personalized attention

With our concierge phone support, your employees have an exclusive phone number to call. A customer service specialist is here to help them navigate their health care experience. 

Your employees will be able to get same day appointments with primary care physicians (PCPs) for sick visits. In addition, they’ll be able to get appointments within 10 business days to see a specialist or to get an annual physical. 

Important information for you to know about virtual care through the Pivotal plan:

  • Pivotal providers: $0 copay for virtual care.
  • While traveling outside the state of Michigan, Pivotal members can take advantage of HAP’s contracted rate with Amwell (American Well) to provide urgent telehealth services.
  • Not all providers in the Pivotal network offer virtual care services and not all services can be performed virtually.

Why Pivotal? 

Pivotal is a flexible option, able to accommodate your business needs now… and in the future. You can purchase as a full replacement or offer it alongside another HAP product.  

Join forces with your agent or broker, your insurance plan and our physician and provider partners to customize your group plan. 

HAP is here to help you manage the quality and cost of care. New customers could see as much as 6.5 percent savings. 

Why HAP and Henry Ford? 

Pivotal has been thoughtfully designed, leveraging the strengths and innovation of HAP and Henry Ford. To design a unique plan with increased quality of care, we knew we could offer more network strength, cost savings and out of the box thinking if both of our organizations were at the table. 

To learn more about Pivotal, contact your agent or HAP sales representative for more information.
(800) 427-7587