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Why choose HAP?

As we approach 60 years of doing business (a milestone we will hit in 2020), HAP remains one of the largest health plans in Michigan and at the heart of it all is our partnership with you. When you choose HAP, your employees become our responsibility. It’s a responsibility that we take seriously, because nothing is more important than the health and well-being of your employees and their families.

  • For you we offer 24/7 account access, expert support staff and a commitment to finding the best, easiest and most cost-effective ways to deliver health care.
  • For your employees we offer industry-leading customer service, state-of-the-art digital resources, top-notch worksite wellness programs and 24/7 telehealth services.

Personal service coordinator team

We’ve taken our commitment to providing exceptional customer service one step further by creating a team of personal service coordinators to improve how new members get help. This means your employees get their questions answered faster and more easily.

Worldwide emergency, urgent care and travel assistance

Outside our service areas, HAP members are covered worldwide for emergency and urgent care. HAP’s partnership with Assist America provides members with additional emergency travel assistance, including services for lost luggage, eyeglasses, travel documents, hospitalization, emergency evacuation and more.

Learn more.

Identity theft protection

Free identity theft protection services are available to eligible members through Assist America.

Worksite wellness

Whether it’s smoking cessation, diet, exercise or stress reduction, we can help your team become healthier and more productive. As a HAP customer, your company can take advantage of a broad range of complimentary services and worksite wellness programs.

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HAP makes it easy

The key to a great health plan is it’s easy to use. We provide tools and programs that give each of our members information and care the way they want and need it.

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Leading doctors and hospitals

We are affiliated with leading hospitals throughout Michigan, with thousands of participating doctors. There's a good chance your employees' doctors are in our network.

HAP Member Discounts

We offer savings on local gym memberships, Weight Watchers®, AAA, museums, entertainment venues and more. Learn about our HAP Member Discounts program.

Why HAP? We'll let our customers explain

Here's what Michigan businesses using HAP have to say about us, and why our existing customers recommend HAP for their business insurance needs.

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  • Medicare Diabetes Prevention Program

    FREE class for qualified Medicare Advantage members at risk for diabetes. 16 core classes over 6 month period followed by 6 maintenance classes over

  • Medicare Diabetes Prevention Program

    FREE class for qualified Medicare Advantage members at risk for diabetes. 16 core classes over 6 month period followed by 6 maintenance classes over

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Contact us

  • Customer service

    (800) 422-4641

     

    Email

     

    More options

  • Individual and family plans

    Ready to join?

    (855) 948-4427

    HMO Plans

    (800) 759-3436

    PPO Plans

    (800) 944-9399

  • Insurance through your employer

    Alliance Health and Life Insurance Company®

    (888) 999-4347

    Self-funded / ASO

    (866) 766-4709

    HAP HMO

    (800) 422-4641

    HAP Midwest Health Plan

    (888) 654-2200

  • Medicare

    Ready to join?

    (800) 868-3153 TTY: 711

    HAP Senior Plus®

    (800) 801-1770 TTY: 711

    HAP Senior Plus® (PPO)

    (888) 658-2536 TTY: 711

    Alliance Medicare Supplement:

    (800) 873-7526 TTY: 711