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HAP Mobile App for HAP members

Manage your health on the go with the HAP Mobile App

HAP is committed to making your health care experience as convenient and accessible as possible. The HAP Mobile App provides secure, easy access to your health plan information, allowing you to manage your health from the palm of your hand. Here’s how you can make the most of this powerful tool.

Key highlights of the HAP Mobile App:

  • Digital ID cards:

    • View and share the ID cards of everyone on your plan directly from your smartphone.
    • Send ID cards to doctors’ offices, hospitals and pharmacies via email or fax.
  • Plan and benefit information:

    • Access detailed information about your health plan and benefits.
    • View you claims and explanation of benefits (EOBs) to stay informed about your health care expenses.
  • Find a doctor or hospital:

    • Use the app to find doctors, specialists or care providers within the HAP network.
    • Search for nearby hospitals and urgent care centers for immediate medical needs.
  • Prescription and pharmacy management:

    • Direct access to the Express Scripts app to help manage your prescriptions and pharmacy care.
    • Download pharmacy and prescription information for easy reference.
  • Telehealth services:

    • Connect with licensed, board-certified doctors 24/7 for live, secure online visits through the HAP Telehealth app, powered by Amwell®.
    • Schedule and attend virtual visits for non-emergency illnesses such as cold, flu, headaches and more.

Get the HAP app on Google Play or the App Store.

Download HAP App on Google Play   Download HAP App on an Apple device

5
easy


 steps to gain secure access to the app

How to use the HAP Mobile App

 Download the app:

 Register your account:

  • Visit hap.org/welcome to register your HAP account if you have not already.
  • Enter your member ID number (found on your physical ID card) and create a password.

 Log in:

  • Open the app and enter your member ID number and HAP account password.
  • Click the "Login" button to gain secure access to your health plan information.


Other apps to make your health care more mobile

 Explore features:

  • Navigate through the app to view digital ID cards, find doctors or hospitals, access plan and benefit information and manage prescriptions.
  • Use the telehealth feature to connect with doctors for virtual visits anytime, anywhere. 

Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. HAP Medicare Complete Duals (HMO D-SNP) and HAP Medicare Complete Assist (PPO D-SNP) are Medicare health plans with a Medicare contract and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewals.

HAP and its subsidiaries do not discriminate on the basis of race, color, national origin, disability, age, sex, gender identity, sexual orientation or health status in the administration of the plan, including enrollment and benefit determinations.

©2025 HAP - a nonprofit company

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