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Contact information for agents
Quick answers to your questions
Have a question about our plans or services? Select the department below for phone or email contact information from dedicated team members who are ready to assist you.
HAP Direct Service Line
(800) 950-7455
[email protected]
8 a.m. to 4:30 p.m.
Monday through Friday
Existing Business - Large Group (51 or more full time employees and FTEs)
Support Staff
Marriam Amjad
Coordinator
(248) 443-0094
[email protected]
Jennifer Berlin
Coordinator
(810) 230-2127
[email protected]
Nicole McCalister
Coordinator
(248) 776-3574
[email protected]
Service Team
Linda Banks-Khalid
Account Manager
(248) 443-1058
[email protected]
Kim Clay
Senior Account Manager
(248) 443-1033
[email protected]
Kathleen Davis
Account Manager
(810) 600-8025
[email protected]
Scott Feldpausch
Senior Account Manager
(810) 733-8968
[email protected]
Jaimie Fuhrman
Account Manager
(248) 443-1135
[email protected]
Susan Hansen
Account Manager
(248) 443-0088
[email protected]
Karen O'Sullivan
Senior Account Manager
(248) 443-1053
[email protected]
Jessica Rafferty
Account Manager
(248) 443-1035
[email protected]
Judy Sullivan
Director
(248) 443-1069
[email protected]
Existing Business - Small Group (50 or less full time employees and FTEs)
Support Staff
Camille McGuire
Coordinator
(248) 443-8525
[email protected]
Service Team
Sherry Brooks
Small Group Representative
(248) 443-8896
[email protected]
Tim Doyle
Small Group Representative
(248) 443-8638
[email protected]
Sherri Hansen
Small Group Representative
(248) 443-8271
[email protected]
Leighton Kelly
Sr. Small Group Service Representative
(248) 776-4073
[email protected]
Renee Yancy
Small Group Representative
(248) 443-8813
[email protected]
Sherry Little
Director
(248) 443-8639
[email protected]
Medicare
Service Team
Jason Gloetzner
Lead Sector Consultant
(248) 443-1182
[email protected]
Debra Knill
Sales Representative Medicare Advantage
(248) 443-8636
[email protected]
Elizabeth Robinson
Sales Representative Medicare Advantage
(248) 443-1131
[email protected]
Dustin VanDuine
Director, Medicare/Individual Sales
(248) 443-2056
[email protected]
General Questions and DSNP Status Check
(888) 269-7003
[email protected]
New Business - Large and Small Group
To obtain a Producer ID for access to HAP’s Online Producer Services, please contact a Support Staff member:
Support Staff
Yolanda Riley
New Business Analyst, Small Group
(248) 443-7763
[email protected]
Lena Washington
Coordinator, Large Group
(248) 443-7504
[email protected]
Sales Team
Large Group (51 or more full time employees and FTEs)
Tom Heidger
Senior Account Executive
Flint/Saginaw/Bay City
(810) 230-2282
[email protected]
Peggy McDaid
Senior Account Executive
(248) 443-1045
[email protected]
Doug Snyders
Senior Account Executive
(248) 443-1055
[email protected]
Steve Hartnett
Director, Large Group Growth
(616) 560-4872
[email protected]
Small Group (50 or less full time employees and FTEs)
Catherine Kilberg
Account Executive
(248) 443-1027
[email protected]
Steve Unger
Account Executive
(248) 443-8552
[email protected]
Valerie Welch
Account Executive
Flint/Saginaw/Bay City
(810) 230-2281
[email protected]
Individual/Family Plans
Agent support
(844) DIAL-HAP (342-5427)
[email protected]
Service Team
Jason Gloetzner
Lead Sector Consultant
(248) 443-1182
[email protected]
Shar Halliburton
Individual Business Sales
(248)443-7827
[email protected]
Holly Rankin
Individual Business Sales
(248) 443-1134
[email protected]
Dustin VanDuine
Director, Medicare/Individual Sales
(248) 443-2056
[email protected]
Agent Relations
Contracting
Gina Theisen
Producer Liaison
(248) 443-8505 | Fax: (313) 664-5430
[email protected]
Michelle Howard
Director Producer Relations
(248) 443-8530
[email protected]
Commissions
Sangria Barber
Producer Relations Manager
(248) 776-4066
sba[email protected]
Punita Sharma
Sr. Producer Relations Liaison
(248) 776-3501 | Fax: (313) 443-7805
[email protected]
Leslie Wilbanks
Sr. Producer Relations Liaison
(248) 443-4438 | Fax (313) 664-5737
[email protected]