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Quick answers to your questions

Have a question about our plans or services? Select the department below for phone, email and fax contact information from dedicated team members who are ready to assist you.

Auto Accounts (51 or more full time employees and FTE's)

Large group (51 or more full time employees and FTE's)

Cristina Zatek
Director, Large Group Account Management and
Well-Being Services
(248) 443-8832
czatek@hap.org

Marriam Amjad
Coordinator
(248) 443-0094
Mamjad1@hap.org

Jennifer Berlin
Coordinator
(810) 230-2127
jberlin@hap.org

Kim Clay

Senior Account Manager
(248) 443-1033
kclay@hap.org

Kathleen Davis
Account Manager
(810) 600-8025
kdavis@hap.org

Scott Feldpausch
Senior Account Manager
(810) 733-8968
sfeldpau@hap.org

Jaimie Fuhrman
Account Manager
(248) 443-1135
jfuhrma1@hap.org

Susan Hansen
Account Manager
(248) 443-0088
shansen@hap.org

Linda Banks-Khalid
Account Manager
(248) 443-1058
lbanks@hap.org

Nicole McCalister
Coordinator
(248) 776-3574
nmccalis@hap.org

Jessica Rafferty
Account Manager
(248) 443-1035
jraffert@hap.org

Small group (50 or less full time employees and FTE's)

Sherry Little
Manager, Small Group Service
(248) 443-8639
slittle@hap.org

Sherry Brooks
Small Group Representative
(248) 443-8896
sbrooks@hap.org

Sherri Hansen
Small Group Representative
(248) 443-8271
shansen2@hap.org

Renee Yancy
Small Group Representative
(248) 443-8813
ryancy@hap.org

Camille McGuire
Coordinator
(248) 443-8525
cmcguire@hap.org

Margaret Creekmore
Senior Account Manager
(248) 443-1059
mcreekmo@hap.org

Tim Doyle
Small Group Representive
(248) 443-8638
tdoyle@hap.org

Dustin VanDuine
Director of New Business Sales
248-443-2056
dvanduin@hap.org

Chris Javor
Sales Manager of Medicare and Individual Sales
248-443-1066
Cjavor@hap.org

Jason Gloetzner
Lead Sector Consultant
(248) 443-1182
jgloetzn@hap.org

Debra Knill
Sales Representative Medicare Advantage
(248) 443-8636
dknill@hap.org

Elizabeth Robinson
Sales Representative Medicare Advantage
(248) 443-1131
erobinso@hap.org

Aileen Paterson
Project Coordinator Medicare Advantage Sales
(248) 443-8196
apaterso@hap.org

Flint/Saginaw/Bay City area

New business (large and small)

Large group

Dustin VanDuine
Director of New Business Sales
248-443-2056
dvanduin@hap.org

Peggy Mcdaid
Senior Account Executive
248-443-1045
pmcdaid@hap.org

Doug Snyders
Senior Account Executive
(248) 443-1055
dsnyders@hap.org

Tom Heidger
Regional Senior Account Executive
(810) 230-2282
theidger@hap.org

Lena Washington
Coordinator
(248) 443-1504
lwashin@hap.org

Yolanda Riley
Coordinator
(248) 443-7763
yriley@hap.org

Small group

Dustin VanDuine
Director of New Business Sales-
248-443-2056
dvanduin@hap.org

Steve Unger
Account Executive-
(248) 443-8552
sunger@hap.org

Catherine Kilberg
Account Executive
(248) 443-1027
ckilber1@hap.org

Valerie Welch
Account Executive
(810) 230-2281
vwelch@hap.org

Personal Alliance

Agent support
(844) DIAL-HAP (342-5427)
personalalliance@hap.org

Dustin VanDuine
Director of New Business Sales
248-443-2056
dvanduin@hap.org

Chris Javor
Sales Manager of Medicare and Individual Sales
248-443-1066
Cjavor@hap.org

Kevin Cox
Lead Sector Consultant
248-776-3392
kcox4@hap.org

Holly Rankin
Individual Business Sales
248-443-1134
hrankin@hap.org

Shar Halliburton
Individual Business Sales
248-443-7827
qhallibu@hap.org

Agent Relations

Michelle Howard
Director Producer Relations
(248) 443-8530
mhoward@hap.org

Contracting

Gina Theisen
Producer Liaison
(248) 443-8505 | Fax: (313) 664-5430
gtheisen@hap.org

Commissions

Stacia Collins
Medicare Sales Administrator
(248) 443-4438 | Fax: (313) 664-5737
scollins@hap.org

Punita Sharma
Sr. Producer Relations Liaison
(248) 776-3501 | Fax: (313) 443-7805
psharma6@hap.org

Sangria Barber
Producer Relations Manager
(248) 443-8570
sbarber@hap.org

Kristi Dagostino
Producer Coordinator
(248) 776-3502 | Fax: (248) 443-7805
kdagost1@hap.org

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2021 Annual Enrollment Period Webinars
October 28, 2020
Retirement Readiness Webinars
October 28, 2020
2021 Annual Enrollment Period Webinars – West Michigan
October 28, 2020
HAP Member Only Webinars

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October 26, 2020
HAP Partners with Henry Ford Health System and Gleaners to Provide Relief to Food Insecure Patients

48% of Detroiters struggle with food insecurity. DETROIT – One in six Michiganders will need help putting food on the table this year, and
October 14, 2020
HAP’s Enhanced Medicare Advantage Offers Huge Savings on Insulin through Innovative CMS Pilot Program

Pilot program helps to ensure HAP members can afford life-saving drug DETROIT – Health Alliance Plan (HAP), a Michigan-based nonprofit health
October 14, 2020
HAP’s Westward Expansion Continues

New Medicare Plan Options for Seniors in Berrien, Branch, Calhoun, Cass, Kalamazoo, St. Joseph and Van Buren Counties DETROIT – Starting in
October 8, 2020
HAP Earns Highest Medicare Advantage Star Rating Among All Michigan-based Health Insurers

HAP’s 4.5 Stars stand alone among Michigan-based insurers – Top 10% nationally DETROIT – Health Alliance Plan (HAP), a

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HAP direct service line

Auto Accounts (51 or more full time employees and FTE's)

Large group (51 or more full time employees and FTE's)

Small group (50 or less full time employees and FTE's)

Medicare

Flint/Saginaw/Bay City area

New business (large and small)

Large group

Small group

Personal Alliance

Agent Relations

Contracting

Commissions

Access our agent portal

About HAP

Agents: get a quote

Show me:

2021 Annual Enrollment Period Webinars

Retirement Readiness Webinars

2021 Annual Enrollment Period Webinars – West Michigan

HAP Member Only Webinars

HAP Partners with Henry Ford Health System and Gleaners to Provide Relief to Food Insecure Patients

HAP’s Enhanced Medicare Advantage Offers Huge Savings on Insulin through Innovative CMS Pilot Program

HAP’s Westward Expansion Continues

HAP Earns Highest Medicare Advantage Star Rating Among All Michigan-based Health Insurers

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Agent portal

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