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Contact information for agents
Quick answers to your questions
Have a question about our plans or services? Select the department below for phone, email and fax contact information from dedicated team members who are ready to assist you.
HAP direct service line
(800) 950-7455
[email protected]
8 a.m. to 5:30 p.m.
Monday through Friday
Auto Accounts (51 or more full time employees and FTE's)
Karen O'Sullivan
Auto Account Manager
(248) 443-1053
[email protected]
Judy Sullivan
Director
Auto Accounts Unit
(248) 443-1069
[email protected]
Large group (51 or more full time employees and FTE's)
Cristina Zatek
Director, Large Group Account Management and
Well-Being Services
(248) 443-8832
[email protected]
Marriam Amjad
Coordinator
(248) 443-0094
[email protected]
Jennifer Berlin
Coordinator
(810) 230-2127
[email protected]
Kim Clay
Senior Account Manager
(248) 443-1033
[email protected]
Kathleen Davis
Account Manager
(810) 600-8025
[email protected]
Scott Feldpausch
Senior Account Manager
(810) 733-8968
[email protected]
Jaimie Fuhrman
Account Manager
(248) 443-1135
[email protected]
Susan Hansen
Account Manager
(248) 443-0088
[email protected]
Linda Banks-Khalid
Account Manager
(248) 443-1058
[email protected]
Nicole McCalister
Coordinator
(248) 776-3574
[email protected]
Jessica Rafferty
Account Manager
(248) 443-1035
[email protected]
Small group (50 or less full time employees and FTE's)
Sherry Little
Manager, Small Group Service
(248) 443-8639
[email protected]
Sherry Brooks
Small Group Representative
(248) 443-8896
[email protected]
Sherri Hansen
Small Group Representative
(248) 443-8271
[email protected]
Renee Yancy
Small Group Representative
(248) 443-8813
[email protected]
Camille McGuire
Coordinator
(248) 443-8525
[email protected]
Margaret Creekmore
Senior Account Manager
(248) 443-1059
[email protected]
Tim Doyle
Small Group Representive
(248) 443-8638
[email protected]
Medicare
Dustin VanDuine
Director of New Business Sales
248-443-2056
[email protected]
Chris Javor
Sales Manager of Medicare and Individual Sales
248-443-1066
[email protected]
Jason Gloetzner
Lead Sector Consultant
(248) 443-1182
[email protected]
Director of New Business Sales
248-443-2056
[email protected]
Chris Javor
Sales Manager of Medicare and Individual Sales
248-443-1066
[email protected]
Jason Gloetzner
Lead Sector Consultant
(248) 443-1182
[email protected]
Debra Knill
Sales Representative Medicare Advantage
(248) 443-8636
[email protected]
Elizabeth Robinson
Sales Representative Medicare Advantage
(248) 443-1131
[email protected]
Aileen Paterson
Project Coordinator Medicare Advantage Sales
(248) 443-8196
[email protected]
Sales Representative Medicare Advantage
(248) 443-8636
[email protected]
Elizabeth Robinson
Sales Representative Medicare Advantage
(248) 443-1131
[email protected]
Aileen Paterson
Project Coordinator Medicare Advantage Sales
(248) 443-8196
[email protected]
Flint/Saginaw/Bay City area
Dustin VanDuine
Director of New Business Sales
(248) 443-2056
[email protected]
Tom Heidger
Regional Senior Account Executive
(810) 230-2282
[email protected]
Valerie Welch
Account Executive
(810) 230-2281
[email protected]
Director of New Business Sales
(248) 443-2056
[email protected]
Tom Heidger
Regional Senior Account Executive
(810) 230-2282
[email protected]
Valerie Welch
Account Executive
(810) 230-2281
[email protected]
New business (large and small)
Large group
Dustin VanDuine
Director of New Business Sales
248-443-2056
[email protected]
Peggy Mcdaid
Senior Account Executive
248-443-1045
[email protected]
Doug Snyders
Senior Account Executive
(248) 443-1055
[email protected]
Tom Heidger
Regional Senior Account Executive
(810) 230-2282
[email protected]
To obtain a Producer ID to access HAP’s Online Producer Services, please contact:
Lena Washington
Coordinator
(248) 443-7504
[email protected]
Yolanda Riley
Coordinator
(248) 443-7763
[email protected]
Small group
Dustin VanDuineDirector of New Business Sales-
248-443-2056
[email protected]
Steve Unger
Account Executive-
(248) 443-8552
[email protected]
Catherine Kilberg
Account Executive
(248) 443-1027
[email protected]
Valerie Welch
Account Executive
(810) 230-2281
[email protected]
Personal Alliance
Agent support
(844) DIAL-HAP (342-5427)
[email protected]
Dustin VanDuine
Director of New Business Sales
248-443-2056
[email protected]
Chris Javor
Sales Manager of Medicare and Individual Sales
248-443-1066
[email protected]
Jason Gloetzner
Lead Sector Consultant
248-443-1182
[email protected]
Holly Rankin
Individual Business Sales
248-443-1134
[email protected]
Shar Halliburton
Individual Business Sales
248-443-7827
[email protected]
Agent Relations
Michelle Howard
Director Producer Relations
(248) 443-8530
[email protected]
Contracting
Gina Theisen
Producer Liaison
(248) 443-8505 | Fax: (313) 664-5430
[email protected]
Commissions
Leslie Wilbanks
Sr. Producer Relations Liaison
(248) 443-4438 | Fax (313) 664-5737
[email protected]
Punita Sharma
Sr. Producer Relations Liaison
(248) 776-3501 | Fax: (313) 443-7805
[email protected]
Sangria Barber
Producer Relations Manager
(248) 443-8570
[email protected]