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Employer resources

Tools and information to manage group health insurance

We make it simple to take care of your employees. These resources provide guidance and support to manage your group health insurance and help employees remain healthy and productive.

Employer Portal Access

Now you can sign and manage your businesses’ group health plan in real-time: Log in to www.hap.org using your employer group ID and password. You will receive your login information from your HAP rep once a group is effective.

  • View your Subscriber Contract/policy and riders
  • View SBCs
  • View billing invoices
  • Generate reports
  • Order replacement ID cards
  • View enrollment listing
  • Add, cancel and modify memberships
  • Reinstate members

Worksite wellness

As a HAP customer, your company can take advantage of a broad range of complimentary services and worksite wellness programs to help educate and motivate your employees.


  • Reward Your Health (SM) provides incentives to drive health behavior changes and biometric improvements.
  • Small group worksite wellness toolkit is available for employers with two to 50 employees. It helps you create and implement a well-rounded, customized wellness program that meets your worksite needs.
  • Large group worksite wellness services and programs are available to all your employees (regardless of coverage) if you have 51 or more employees. You’ll receive program consultation and access to workshops, health screenings and onsite wellness activities.
  • iStrive® for Better Health digital wellness manager offers free tools and programs to help members assess their health and set and manage goals to improve well-being. iStrive is powered by WebMD® Health Services and personalized for each member.

For more information on worksite wellness, go to hap.org/worksite.

 

Reporting for better decisions

The more you know about your employees’ health and health care use, the better informed your health care decisions are going to be. HAP uses claims data to evaluate benefit use, understand trends, and find opportunities. For fully insured groups with 100 or more enrolled employees, we can provide the information to help improve the health of your employees – and your bottom line.


  • Claims information:High-level information on your spending trends can show where your dollars are going and help you make health plan decisions.
  • High-cost claimants:Information about your group’s high-cost claimants can help you focus your wellness, care management and member engagement efforts.
  • Health benefit costs:See your claims listed by place and type of service. And see pharmacy benefits by drug name and class level.

 For more information or to request a report, talk to your HAP account manager.

 

Financing your health plan

You have a choice in how to pay employees’ insurance costs. Find an option that fits your business.

 

Eligibility and effective date

Find information about employee eligibility and effective date of coverage for group health insurance.

 

Referrals and prior authorization

Understand the referral and prior authorizations process and how it impacts your employees.

 

Understanding prescription coverage

Help your employees search our drug lists, find a pharmacy, get home-delivery pharmacy services and more.

 

 Employee health resources

Access on-demand resources to help your employees get the most from their plans.

 

Health care reform

Understand the requirements of the Affordable Care Act and how it affects your business and employees.

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Contact us

  • Customer service

    (800) 422-4641

     

    Email

     

    More options

  • Individual and family plans

    Ready to join?

    (855) 948-4427

    HMO Plans

    (800) 759-3436

    PPO Plans

    (800) 944-9399

  • Insurance through your employer

    Alliance Health and Life Insurance Company®

    (888) 999-4347

    Self-funded / ASO

    (866) 766-4709

    HAP HMO

    (800) 422-4641

    HAP Midwest Health Plan

    (888) 654-2200

  • Medicare

    Ready to join?

    (800) 868-3153 TTY: 711

    HAP Senior Plus®

    (800) 801-1770 TTY: 711

    HAP Senior Plus® (PPO)

    (888) 658-2536 TTY: 711

    Alliance Medicare Supplement:

    (800) 873-7526 TTY: 711