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Provider portal

24/7 access to eligibility, benefits, authorizations and more.

Care guidelines

Protecting patients and providers

HAP adopts and supports clinical practice or care guidelines for the treatment of a variety of medical and behavioral conditions. Care guidelines help caregivers provide the right care at the right time using the most current evidence to result in the best outcomes. These guidelines are used in combination with your clinical judgment and knowledge as a physician.

These guidelines are researched, developed and approved in partnership with the Michigan Quality Improvement Consortium (MQIC). MQIC's goal is to standardize these practice guidelines to help all physicians in Southeast Michigan; and HAP is helping these efforts.

  • MQIC reviews the guidelines every two years or as needed. MQIC also works closely with the Michigan Interplan Behavioral Workgroup to incorporate behavioral guidelines.
  • HAP has also adopted the Institute for Clinical Systems Improvement Stable Coronary Artery Disease guideline.

To learn more, see the resources below:

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  • Empowered Medicaid New Member Webinar

    Welcome to HAP Empowered! During this webinar, you’ll: Get to know your Medicaid plan. Learn how to get the most out of your coverage.

  • Medicare 101 Webinars

    Get real answers to all your questions! We’ll teach you about how Medicare works and give you tips and ideas to make sure you’re ready to go on day

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