What you need to know about the COVID-19 vaccine, your HAP coverage, and getting care during the pandemic.

Provider portal

24/7 access to eligibility, benefits, authorizations and more.

Provider resources

Provider portal

Get everything you need to manage your relationship with HAP online. You can access your HAP account 24/7.

Log in now for exclusive resources, such as:

  • Real-time eligibility and benefits information
  • Claims status
  • Prior authorization management
  • Clinical practice guidelines
  • Our Benefit Administration Manual

If you have trouble accessing your online account, email us and include the following information:

  • "Portal access" in the subject line of the email
  • Type 1 and Type 2 NPI
  • Tax ID number
  • Provider name
  • Full contact information (address, phone and email)

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