Medicare 101
Help your patients navigate Medicare with confidence.
As your patient’s trusted advisor, it is important to stay up-to-date on Medicare plans and policies. Below is a list of resources to help you offer better service and support.
Medicare basics
- Medicare coverage - Find information and resources to help your patients understand their Medicare coverage options.
- SNP Plans Comparison
C-SNP and D-SNP Model of Care Training
The Centers for Medicare & Medicaid Services requires contracted and noncontracted providers, who may care for HAP Medicare Complete Duals (HMO D-SNP), HAP Medicare Complete Assist (PPO D-SNP) and HAP Medicare Diabetes and Heart (HMO C-SNP) plan members to complete our model of care training initially and annually.
To take the required training, Medicare contracted provider offices can either:
- Log in to your provider account and click on the pop-up asking if your office is compliant with regulatory standards.
- Take the training by following the link below and complete the attestation.
We will contact noncontracted providers who provided services to HAP Medicare Complete Duals (HMO D-SNP), HAP Medicare Complete Assist (PPO D-SNP), and HAP Medicare Diabetes and Heart (HMO C-SNP) members.

Provider portal
24/7 access to eligibility, benefits, authorizations and more.