Provider portal

24/7 access to eligibility, benefits, authorizations and more.

Obtaining a Remittance Advice

If you have access to the secure provider portal, you are ready to access the RA. 

Log in at hap.org with your:

  • Vendor ID and password and select Remittance Advice
  • NPI and password and select Claims. You can obtain payment information for a single claim only.

 

If you don’t have access to the secure provider portal, you can:

1. Self-Register

  • Click on the Log in link at the top of the screen
  • Select Register now and choose either:
    • Provider (access to payment information for a single claim) OR
    • Vendor or non-contracted provider for access to multiple claims/providers

2. Complete a Provider Portal Access Application

Note: Vendor IDs can be found on a recent check or remittance advice.

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