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The HAP Quality Program aims to assure that safe, effective, patient-centered, timely, efficient and equitable clinical care and services are provided to all our members.
HAP seeks to demonstrate value and improve quality through the elimination of over use, under use and misuse of services. The Quality Program focuses on coordinating activities for continuous quality improvement of clinical care and safety (including general medical and behavioral health care) and of services across HAP’s delivery system by:
Each year, we conduct an extensive analysis that you can use to identify trends, make informed choices about health care and witness HAP’s ongoing commitment to improved performance.
For more information about HAP's Quality Program, including program goals and our progress toward meeting those goals see the following:
Join a HAP Medicare Expert for an introduction to the basics of Medicare. This webinar will go over the parts of Medicare, explain the different
Join us at our HAP Flint location on Saturday, September 25 for a fun filled day and honor our community’s veterans and deployed troops.