Member Resources
Tools and information to manage your plan
Our resources are designed to quickly deliver the information you need to get the most out of your plan. We also offer additional support to help you remain healthy and active.
Healthy Living Reward Program
Staying healthy is more important than ever. Here at HAP, we encourage members to stay on top of their wellness screenings and tests. To further incentivize healthy behavior, and to reward Medicare Advantage members for taking important steps, we offer the HAP Healthy Living Reward Program. You'll earn rewards for tests and services you're probably already planning on getting.
Keep your health on track
If you have a chronic health condition take advantage of our Care Management programs.
See doctors 24/7 from a computer, tablet or smartphone
Licensed and board-certified doctors are on hand to treat non-emergency illnesses, such as colds, flu, headaches, rashes, sinus infections and pink eye. Telehealth is a safe and easy way to see a health provider when going in person isn't an option.
Access important documents
Access your summary of benefits, evidence of coverage and annual notice of change.
HAP Senior Plus (HMO-POS), HAP Medicare MedicalAccess (HMO), HAP Senior Plus Henry Ford Tiered Access (HMO), HAP Medicare Connect (HMO), HAP Medicare Superior (HMO), Henry Ford Select (HMO), HAP Senior Plus (PPO), HAP Medicare Explore (PPO), HAP Medicare Prime (PPO), HAP Member Assist (PPO), HAP Medicare Diabetes and Heart (HMO C-SNP), and HAP CareSource™ MI Coordinated Health (HMO D-SNP) has a contract with Medicare. Enrollment depends on contract renewal.