Provider search help

FAQs, Provider Information and Search Help

  • Frequently Asked Questions

    How often is provider information updated?

    The information displayed is updated weekly. The data comes from our credentialing and our contracting and claims databases.

    How often does HAP get updates?

    • HAP’s Credentialing Department verifies information every three years.
    • When providers contact us to update their information.
    Provider data changes daily. We make every effort to ensure our directory is up to date and accurate. It’s important to verify information, such as office hours and accepting new patient status when you contact a provider to make an appointment.

    How else can I obtain a provider directory?

    Contact Customer Service at (800) 422-4641. They can help you get a printed directory.

    How can I create my own list of providers?

    You can create a list of your providers by clicking Add to List under any provider entry. You can access your list using the My Provider List link. To use this feature, your browser must have cookies enabled. If you’re not logged in, your list won’t be saved.

    How can I select a doctor as my PCP?

    • Log in
    • Select Find a Doctor/Facility
    • Select Search for a Doctor or Facility
    • Choose a doctor
    • Select More about this provider
    • Click Select as PCP option.

    When I search for DME, hospice or lab in my hospital affiliation or medical center, why do I receive the message “No Matching Records Found”?

    The providers listed under “Other” are not affiliated with any hospital affiliation or medical center. They are free standing providers.

    Why can’t I select a PCP for my spouse?

    Confidentiality and privacy policies only allow you to view information specific to yourself or dependents under 18. You can’t view information for your spouse or dependents over 18. Information other than the PCP noted is considered protected health information. Your spouse or dependents over 18 can register themselves online.

    If I’m the spouse on the policy, why can’t I select a PCP for my children?

    Only the policyholder can view or make changes to the dependent children’s information online. The policyholder needs to register to use our online services for any dependents under age 18.

    Why are some fields on the Provider Details page blank?

    HAP doesn’t have the information on file or the provider hasn’t given us permission to display certain information, such as, graduation year, internship, residency or fellowship.

    What should I do if my PCP selection is pending?

    Contact Customer Service at (800) 422-4641.

    If I’m a member in the HFHS Preferred network are there restrictions regarding the PCP I select?

    Yes. You must choose a PCP in the HFHS Preferred network. A pediatrician may be selected from the full HAP network for dependents under 19 years of age.

    If I’m a member of the Genesys Choice network, are there restrictions regarding the PCP I select?

    Yes. You must select a PCP in the Genesys Choice network. A pediatrician may be selected from the full HAP network for dependents under 19 years of age.

    If I’m a member in the Henry Ford Choice network, are there restrictions regarding the PCP I select?

    Yes. You must select a PCP in the Henry Ford Choice network. A pediatrician may be selected from the full HAP network for dependents under 19 years of age.

    What if I don’t see drop down lists?

    We are supporting Microsoft IE7.0 and 8.0. If you are using a different browser or version, it might not support some visual elements of the page being displayed. If the page does not function properly, please try this:

    • View our site in Compatibility mode. Click the Compatibility Mode icon (looks like a torn piece of paper) next to the URL in the address bar.
    • For Internet Explorer: Go to Browser settings in the "Tools" menu. Select "Internet Options." Select the "Advanced" tab. Check "Enable Java" and "Enable JavaScript." Click "OK."
    • For Internet Explorer 9.0: Go to "Tools" select "Internet Options" click on the "Security Tab" click the "Custom Level Button" and Scroll to the bottom, Enable, Scripting of Java applets.
  • Provider Information

    HAP selects its network of physicians for all its plans based on credentialing standards which, at a minimum, include:

    • Current medical license in good standing
    • Current malpractice insurance
    • Board certified in their specialty
    • Participation in a HAP-affiliated hospital
    • Favorable references

    HAP selects its network of hospitals for all its plans based on credentialing standards which, at a minimum, include:

    • Current license
    • Centers for Medicare and Medicaid Services (CMS) Certification
    • Accreditation for meeting national clinical quality and patient safety standards
  • How to Search

    You can search for doctors in the following ways:

    • Search Box:Use the search box at the top of the screen to search for doctors by name, specialty, facility, or condition. The search box will try to autocomplete your criteria, providing clickable suggestions as you type. If no suggestion matches your criteria, click Go. You can narrow your results by distance, gender, insurance plan, specialty category, and other filters.
    • Best Match Search: Click on Get Started under "Search for your Best Match Doctor" to find a doctor based on your condition, age, gender, and any related conditions. Best Match Search helps you locate doctors that treat patients within your age range with similar health conditions. When you select a condition in the Best Match Search window, you will then be asked to input your age, gender, insurance plan, and if applicable, any related conditions. On the next page, you will be able to select the importance of each criteria. For more information, please see the Best Match Search help section.
    • Browse: You may also browse for doctors by clicking on any classification in the bottom pane. You’ll be able to narrow your results by multiple filters including distance, gender, insurance plan, specialty category, and other filters.

    Choosing Your Plan

    You can select your plan before beginning your search by clicking the Change link directly below the search box. Your search results then list only the providers that accept the plan you have selected. If you are logged into hap.org, your plan populates for you. To change the plan or view all plan physicians, you need to log out of hap.org.

    Filters

    You can use multiple filters to narrow your search results. However, you can make only one selection from any given filter. Use the left and right arrows to scroll through the carousel to make selections on any of the following filters:

    • Distance From You: This filter returns providers within the radius you select, sorting doctors by distance from your area code.

    • Insurance Plan: If you have not previously selected your insurance plan, this filter allows you to view only the providers that accept your selected insurance plan.

    • Specialty: This filter returns only providers with the specialty you chose.

    • Accepting New Patients: This filter returns only the providers who are listed in the database as accepting new patients.

    • Hospital Admitting Privileges: This filter returns providers with admitting privileges to the hospital you select.

    • Medical Group Affiliation: This filter returns providers affiliated with the medical group you select.

    • State: This filter returns providers in your selected state. After selecting your state, you may further filter your search by city.

    • Gender: This filter returns only the providers of the gender you choose.

    • Race/Ethnicity:This filter returns providers of the race/ethnicity you select. 

    • Additional Language: This filter returns providers that support the language you select.

    • Best Match Doctor:This filter is available if you originally searched on a condition or chose a condition on the first page. The Best Match Doctor filter guides you through the Best Match Search options and return providers who treat other people with your selected conditions, age, and gender.

    How do I add or delete filters?

    After you have begun your search, you can add filters by clicking any of the links in the Narrow Your Results area. The filters you have selected are listed above the filter carousel. Click on any of the filters in this list to remove them.

  • Search Results List

    Results are shown for the first 1,000 providers that meet your selected criteria. Use the numbers and arrows in the top right corner above the results or at the bottom of the page to navigate through the pages. At the top of the results list are options to Print, Create Directory, or change Sort.

    • Print: Click Print at the top of the search results to send your complete results list to the default printer defined for your computer. Your printed list includes the same information as your search results page.
    • Create Directory: Click Create Directory at the top of the search results to create a pre-formatted directory of your search results. You have the option of emailing, faxing, or printing this list from your browser. Access the Personalized Directory Information section for more information on the PDF directory.
    • Sort: By default, your results are sorted alphabetically. If you chose the Distance From You filter, your results are sorted by distance, with the closest providers listed first. You can change the sort to Alphabetical by clicking Sort above your search results.

    How do I start a new search?

    To start a new search, enter your criteria in the search box at the top of the screen.

    Individual Results

    Provider Contact Information

    Each individual listing in your search results includes the Provider Contact information. If the provider has more than one address, click Additional Offices to see a list of the provider's locations.

    More About...

    Provider listings include a More About This... link, which opens a detailed profile of the provider. Access the More About This Provider or More About This Hospital help sections for more information.

    Add to List

    Click Add to List under any provider adds that entry to your own provider list. You can later access this list by clicking "My Provider List" above the search box. Access the Provider List help section for more information on My Provider List.

    Compare with Other Providers

    You can choose up to three providers to compare by clicking the Compare with Other Providers box in any listing. When you have checked off at least two providers, you’ll see View Provider Comparison next to the checkbox. Clicking on this link will allow you to view your comparison in a pop-up frame. You may also access your comparison by clicking the My Comparison link next to the sorting options.

    My Provider List

    You can create a list of providers by clicking Add to List under any provider entry. When you access this link using the My Provider List link above the search box, your list will appear in a pop-up frame. You can then access the same options available under the search results, print out the complete list of providers you have chosen, remove any individual entry, or remove all providers from your list. To use this feature, your browser must have cookies enabled.

    Map

    Map is available in any individual result in your search listing, as well as in each detailed provider profile. You can access the map from several locations including additional addresses, your Provider List and from details about each provider.

    Click Map to open a new page displaying the provider address. You can enter a starting address to have the route mapped for you.

    The directions are listed on the next page, with the complete route highlighted on the map. You can zoom in or out on the map, and toggle between views.

    Mass Transit

    If you live in a city with a public transportation system, you can select the Mass Transit option for directions, and a list of preferences appears below the selection. You can then choose a transportation mode, a walking/transfer Preference and departure time. Once you click Get Directions, the suggested route is listed on the next page, with a separate detailed map for each transfer.
    More About This Provider

    Click More About This Provider

    to display a detailed provider profile in a small popup frame. From this frame, the following options are available:

    • Print: Print the complete provider profile from your browser.

    • Email: Send the provider contact information to up to four email addresses.

    • Refer A Friend: Email the provider contact information to a maximum of four email addresses.

    • Add to List: Add the provider to a list for future reference, which can be accessed by clicking My Provider List above the search box.

    • Add Contact: Download the provider contact information in vCard format. For more information on the vCard format, click here.

    • Text: Send the provider contact information to a mobile phone.

    Accepting New Patients:

    The HAP plans the provider participates in will be listed in a table. There will be a YES or NO indicating if the provider is accepting new patients. If the provider has multiple locations, you must select the location, then More about this provider to see the plans they participate in and if they are accepting new patients.

    • Map: Map the provider address and get driving directions. For more information on the Map function, click here.

    • Additional Offices: If the provider has additional offices, the number of offices will be listed. Click Additional Offices to list all office information in a pop-up frame.

    • Overview: View general information on the provider such as Gender, Medical School, Years in Practice, Board Status, Additional Languages, and Insurance Plans Accepted.

    • Best Match Doctor or Treating Your Condition: Available only for providers with claims data in our database. This information details frequency of treatment, common services and medications for the condition you have chosen. For more information, see Best Match Search information.

    More About This Hospital

    Click More About This Hospital to see a detailed provider profile in a small popup frame. From this frame, the following options are available:

    • Print: Print the complete hospital profile from your browser.

    • Email: Send the hospital contact information to up to four email addresses

    • Refer A Friend: Email the hospital contact information to up to four email addresses.

    • Add to List: Add the hospital to a list for future reference, which can be accessed by clicking My Provider List above the search box.

    • Add Contact: Download the hospital contact information in vCard format. For more information on the vCard format, click here.

    • Text: Send the hospital contact information to a mobile phone.

    • Map: Map the hospital address and get driving directions. For more information on the Map function, click here.

    • Overview: View general information on the hospital, if available, such as Teaching Hospital status, Accreditation, Total number of Facility Beds, and Insurance Plans Accepted.

    • Services: View a list of services available in the hospital.

    • Patient Safety: Patient Safety ratings are obtained from the Leapfrog Hospital Patient Safety Survey. These results indicate how much progress a hospital has made toward implementing practices selected by national agencies which promote patient safety and reduce medical errors. To learn more about how these ratings are determined, visit the LeapFrog website here.

    • Affiliated Doctors: View a list of doctors affiliated with the hospital.

    Personalized Directory Information

    Create a personalized directory of all providers returned from your search. Once created, your directory may be viewed on screen, saved and delivered to you by print, email or fax. Directories containing 15,000 or more providers may only be sent via Email.

    Download a directory

    This will automatically generate an Adobe Acrobat file (*.pdf), which is printable from any computer. This is only available for directories with less than 200 providers. To view your formatted search results, you must have the free Adobe Acrobat Reader® installed on your PC. Using a computer with access to the Internet, you can download this software directly from Adobe's site by following these steps:

    • Go to Adobe's website by using the hyperlink on the provider listing page or by typing in the following URL http://www.adobe.com/products/acrobat/readstep.html

    • Follow the instructions to download and install Acrobat Reader.

    • You can now go back to the site and select View Your Directory Now.

    • To save the *.pdf file to your computer, click File, Save As from within Adobe.

    Fax

    This will enable you to send a copy of the providers in a directory format to a Fax machine you enter. Selecting this function will prompt you to enter a fax number along with information for a cover page. This is only available for directories with less than 500 providers.

    Email

    This function will enable you to send the list of providers in a directory format to a maximum of 4 different email accounts.

    Add to Contacts (vCard)

    Your vCard includes the provider's name, address, city, state, zip code, and phone number. vCard automates the exchange of personal information typically found on a traditional paper business card.
    The vCards created through this site will open under the software that you use to view, import, and export vCards. Desktop applications that support vCard format include:

    • Microsoft ® Outlook® 97 or higher

    • Microsoft ® Outlook Express: If you are using Microsoft Outlook or Microsoft Express, click here to download a security update to correct an unchecked buffer (a temporary data storage area without a string length limit) in the component that handles vCards.

    • Palm Desktop Software 4.0 or higher: Click here to download the latest version of Palm Desktop software.

     

  • Best Match Search

    Best Match Search uses sophisticated techniques and algorithms to match doctors with the claims that are associated with their treatment of your selected reason for seeing a doctor. However, even after taking all reasonable measures to ensure that doctors are matched with their associated claims, there may be cases where claims are matched incorrectly. As with any health-related decision, you should discuss and agree with your doctor on a treatment approach that meets your specific needs.

    Best Match Search

    Information regarding the number of cases treated, typical cost without insurance, and services delivered with the percentage of patients receiving each service comes from a claims database containing commercial (non-Medicare) medical, lab, and pharmacy claims data, representing over 25 million patients who have visited a doctor over a two-year period. Since the claims database does not contain every claim submitted by every doctor in the US, the claims represent a partial window into a doctor's practice, not a full picture of the practice. The information presented to you is derived from that partial window, giving you some indication of a doctor's profile that, in conjunction with other information, you may choose to use in your doctor selection approach. Please note that the services and medications shown may not be appropriate for your particular needs.

    Best Match Search uses sophisticated techniques and algorithms to match doctors with the claims that are associated with their treatment of your selected reason for seeing a doctor. However, even after taking all reasonable measures to ensure that doctors are matched with their associated claims, there may be cases where claims are matched incorrectly. As with any health-related decision, you should discuss and agree with your doctor on a treatment approach that meets your specific needs.

    Best Match Score

    Best Match Search uses the information you enter in steps 1 through 3 on the previous page to create a match score for doctors who match or closely match your personal profile and preferences.

    First, Best Match Search creates a group of candidate doctors to evaluate. This candidate group is created based on the information you specified in these five areas:

    • Reason for seeing a doctor – Only doctors who have treated at least one case for your reason for seeing a doctor is included in the candidate group.

    • Type of doctor:If you selected a specific doctor type, only doctors of that type are included.

    • Doctor's distance from your zip code: If you input a zip and distance, only doctors within your selected distance are included. The population center of the zip code that you enter is used as a starting point. The mileage you select is then applied to that center.

    • Doctor is your gender: If you chose a gender and you indicate that it is important to you, OR if you indicated that seeing a doctor of your same gender is important to you, only doctors of your gender are included.

    • Doctor accepts your insurance: If you indicated that it is important to you that a doctor must accept your insurance, only doctors who accept your insurance are included.

    Second, Best Match Search calculates a match score for each of the doctors in the candidate group. Each doctor’s match score is calculated based on whether you indicate that these preferences are important to you – if you indicate that any of these preferences is important to you, Best Match Search will give doctors who meet those preferences a higher match score:

    • Treats a lot of patients for your selected reason for seeing a doctor

    • Treats a lot of patients for your reason for seeing a doctor who also have your selected related condition

    • Treats a lot of patients in your age range

    • Treats a lot of patients who are your gender

    The match score for each of these items is an assessment of the number of patients a doctor has seen, based on a very large database that contains commercial (non-Medicare) medical, lab, and pharmacy claims, representing over 25 million patients who have visited a doctor over a two-year period. Since the claims database does not contain every claim submitted by every doctor in the US, the claims represent a partial window into a doctor's practice, not a full picture of the practice. The match score and other information presented to you is derived from that partial window, giving you some indication of a doctor's profile that, in conjunction with other information, you may choose to use in your doctor selection approach.

    Since doctors who practice in rural areas may see fewer patients for a specific condition than doctors who practice in major metropolitan areas, a specific doctor is compared to the average for doctors in your local area. For example, the Best Match Search claims database may indicate that a doctor practicing in western Nebraska has treated 19 cases of a knee fracture over a two-year time period and that doctor may receive a high score because the average number of knee fracture cases treated in that area is 11 cases over a two-year time period. However, the Best Match Search claims database may indicate that a doctor practicing in Minneapolis, MN has treated 56 cases of knee fracture over a two-year time period and that doctor may receive a lower score because the average number of knee fracture cases in that area is 67 cases over a two-year time period.

    Third, for each doctor in the candidate group, Best Match Search combines the match score for each preference you identified as being important to you to create an overall match score with a possible total of 100 points. Doctors with higher match scores appear at the top of the list.

    How did we generate these numbers for frequency?

    For some doctors Best Match Search presents you with information regarding the number of cases a doctor has treated over a two year time period, compared to national averages. This information is currently available for approximately 300,000 doctors in the US, and is based on a very large database that contains commercial (non-Medicare) medical, lab, and pharmacy claims. It is important to note, while the database includes claims, representing over 25 million patients who have visited a doctor over a two year time period, the database does not contain every claim submitted by every doctor in the US. Since the claims database does not contain every claim submitted by every doctor in the US, the claims represent a partial window into the practices of those doctors for whom there are claims in the Best Match Search database. The information presented to you is derived from that partial window, giving you some indication of a doctor's profile that, in conjunction with other information, you may choose to use in your doctor selection approach. In addition, Since the Best Match Search claims database does not contain every claim submitted by every doctor in the US; national averages based on these claims represent a partial picture of national averages that would be generated by using every claim submitted by every doctor.

    • Cases with Patients in Your Age Range – This shows the number of cases a doctor has treated for your selected reason for seeing a doctor over a two-year time period, and the national average number of cases treated by doctors over the same two-year time period. This number is based on the claims database described above.
    • Cases with Patients with Your Related Condition – This shows the number of cases a doctor has treated for your selected reason for seeing a doctor, where the patients also had your same related condition, over a two-year time period, and the national average number of cases treated by doctors over the same two-year time period. This number is based on the claims database described above. If you did not identify a related condition in step 2 on the first page, this information does not appear on this page.
    • Cases with Patients Matching Your Profile – This shows the number of cases a doctor has treated, where patients met your complete personal profile (your selected reason for seeing a doctor, your related condition, age, and gender), and the national average number of cases with patients like you treated by doctors over the same two-year period. This number is based on the claims database described above.

    How did we generate these numbers for typical cost without insurance?

    For some doctors Best Match Search presents you with information regarding the services a doctor typically includes when treating patients for your selected reason for seeing a doctor, as well as typical cost without insurance. This information is currently available for approximately 300,000 doctors in the US, and is based on a very large database that contains commercial (non-Medicare) medical, lab, and pharmacy claims. It is important to note, while the database includes claims, representing over 25 million patients who have visited a doctor over a two year time period, the database does not contain every claim submitted by every doctor in the US. Since the claims database does not contain every claim submitted by every doctor in the US, the claims represent a partial window into the practices of those doctors for whom there are claims in the Best Match Search database. The information presented to you is derived from that partial window, giving you some indication of a doctor's profile that, in conjunction with other information, you may choose to use in your doctor selection approach.
    Typical cost without insurance – This shows total cost, without applying any insurance benefits, for treating your selected reason for seeing a doctor. This total amount includes charges that may not be directly associated with a doctor, such as facility charges.

    The foundation for calculating typical cost without insurance is the claims database described above. Those claims are analyzed to determine average billed amounts associated with treating your selected reason for seeing a doctor. The amount you see represents costs at the 80th percentile – this means that most of the time, the total charged amounts were actually somewhat less than the average billed amount shown.

    The costs presented to you are intended to give you a general idea of the costs associated with treating your selected reason for seeing a doctor. Costs associated with treating your specific situation may vary considerably from the costs shown. In addition, your actual out-of-pocket costs are totally dependent on your specific health insurance benefit plan.

    Services Delivered

    This shows the services typically associated with a doctor's treatment of patients for your selected reason for seeing a doctor, based on your personal profile and the preferences you indicate are important to you. This information is based on the claims database described above. Services shown are associated with the full treatment of your selected reason for seeing a doctor. Some services may not be delivered personally by the doctor, such as room and board services associated with a procedure.

    Please note that the services shown may not be appropriate for your particular needs. As with any health-related decision, you should discuss and agree with your doctor on a treatment approach that meets your specific needs.

    How did we generate these numbers for services?

    For some doctors Best Match Search presents you with information regarding the services a doctor typically includes when treating patients for your selected reason for seeing a doctor, as well as average billed amounts. This information is currently available for approximately 300,000 doctors in the US, and is based on a very large database that contains commercial (non-Medicare) medical, lab, and pharmacy claims. It is important to note, while the database includes claims, representing over 25 million patients who have visited a doctor over a two year time period, the database does not contain every claim submitted by every doctor in the US. Since the claims database does not contain every claim submitted by every doctor in the US, the claims represent a partial window into the practices of those doctors for whom there are claims in the Best Match Search database. The information presented to you is derived from that partial window, giving you some indication of a doctor's profile that, in conjunction with other information, you may choose to use in your doctor selection approach.

    Services Provided

    This shows the services a doctor typically includes when treating patients for your selected reason for seeing a doctor, based on your personal profile and the preferences you indicate are important to you. This information is based on the claims database described above. Services shown are associated with the full treatment of your selected reason for seeing a doctor. Some services may not be delivered personally by the doctor, such as room and board services associated with a procedure.

    Please note that the services shown may not be appropriate for your particular needs. As with any health-related decision, you should discuss and agree with your doctor on a treatment approach that meets your specific needs.

    Typical cost without insurance

    This shows total cost, without applying any insurance benefits, for treating your selected reason for seeing a doctor. This total amount includes charges that may not be directly associated with a doctor, such as facility charges.

    The foundation for calculating typical costs is the claims database described above. Those claims are analyzed to determine average billed amounts associated with treating your selected reason for seeing a doctor. The amount you see represents costs at the 80th percentile – this means that most of the time, the total charged amounts were actually somewhat less than the calculated average billed amount shown.

    The costs presented to you are intended to give you a general idea of the costs associated with treating your selected reason for seeing a doctor. Costs associated with treating your specific situation may vary considerably from the costs shown. In addition, your actual out-of-pocket costs are totally dependent on your specific health insurance benefit plan.

    How did we generate these numbers for medications?

    For some doctors Best Match Search presents you with information regarding the medications a doctor typically prescribes when treating patients for your selected reason for seeing a doctor. This information is currently available for approximately 300,000 doctors in the US, and is based on a very large database that contains commercial (non-Medicare) medical, lab, and pharmacy claims. It is important to note, while the database includes claims, representing over 25 million patients who have visited a doctor over a two year time period, the database does not contain every claim submitted by every doctor in the US. Since the claims database does not contain every claim submitted by every doctor in the US, the claims represent a partial window into the practices of those doctors for whom there are claims in the Best Match Search database. The information presented to you is derived from that partial window, giving you some indication of a doctor's profile that, in conjunction with other information, you may choose to use in your doctor selection approach.

    Frequently Prescribed Medications

    This shows the medications a doctor typically prescribes when treating patients for your selected reason for seeing a doctor, based on your personal profile and the preferences you indicate are important to you. This information is based on the claims database described above.

    Please note that the medications shown may not be appropriate for your particular needs. As with any health-related decision, you should discuss and agree with your doctor on a treatment approach that meets your specific needs.

    How did we generate these numbers for patients like you?

    For some doctors Best Match Search presents you with information regarding the number of cases a doctor has treated over a two year time period, compared to national averages. This information is currently available for approximately 300,000 doctors in the US, and is based on a very large database that contains commercial (non-Medicare) medical, lab, and pharmacy claims. It is important to note, while the database includes claims, representing over 25 million patients who have visited a doctor over a two-year time period, the database does not contain every claim submitted by every doctor in the US. Since the claims database does not contain every claim submitted by every doctor in the US, the claims represent a partial window into the practices of those doctors for whom there are claims in the Best Match Search database. The information presented to you is derived from that partial window, giving you some indication of a doctor's profile that, in conjunction with other information, you may choose to use in your doctor selection approach. In addition, Since the Best Match Search claims database does not contain every claim submitted by every doctor in the US, national averages based on these claims represent a partial picture of national averages that would be generated by using every claim submitted by every doctor.

    Cases with Patients in Your Age Range

    This shows the number of cases a doctor has treated for your selected reason for seeing a doctor over a two-year time period, and the national average number of cases treated by doctors over the same two-year time period. This number is based on the claims database described above.

    Cases with Patients with Your Related Condition

    This shows the number of cases a doctor has treated for your selected reason for seeing a doctor, where the patients also had your same related condition, over a two-year time period, and the national average number of cases treated by doctors over the same two-year time period. This number is based on the claims database described above. If you did not identify a related condition in step 2 on the first page, this information does not appear on this page.

    This shows the number of cases a doctor has treated, where patients met your complete personal profile (your selected reason for seeing a doctor, your related condition, age, and gender), and the national average number of cases with patients like you treated by doctors over the same two-year period. This number is based on the claims database described above.

    How did we generate these numbers for patients treated for your reason for seeing a doctor?

    For some doctors Best Match Search presents you with information regarding the mix (gender and age ranges) of patients a doctor has treated over a two year time period. This information is currently available for approximately 300,000 doctors in the US, and is based on a very large database that contains commercial (non-Medicare) medical, lab, and pharmacy claims. It is important to note, while the database includes claims, representing over 25 million patients who have visited a doctor over a two year time period, the database does not contain every claim submitted by every doctor in the US. Since the claims database does not contain every claim submitted by every doctor in the US, the claims represent a partial window into the practices of those doctors for whom there are claims in the Best Match Search database. The information presented to you is derived from that partial window, giving you some indication of a doctor's profile that, in conjunction with other information, you may choose to use in your doctor selection approach.

    Gender of Patients

    This shows the percentage of patients, by gender, a doctor has treated for your selected reason for seeing a doctor over a two-year time period. This number is based on the claims database described above.

    Ages of Patients

    This shows the percentage of patients, by age range, a doctor has treated for your selected reason for seeing a doctor over a two-year time period. This number is based on the claims database described above.

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