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HAP Diabetes Care

The path to living better and feeling better.

Your diabetes care means a lot to us. HAP Diabetes Care is a personal touch—with coordination, diabetic supplies, medications and educational resources to help keep you healthy. We want to help guide you to the right care—when and where you need it, with the best technology options to help manage your type 1 or type 2 diabetes.

You have educational resources at your disposal to help you on your diabetes management journey. There are Henry Ford Health diabetes care experts who are ready to provide you with additional training and knowledge on living better. Also, if you need extra support, you can request a HAP case manager to assist you. Best of all, there is no cost to you.

Technology Options Available to help manage your diabetes

You can receive a Continuous Glucose Monitor (CGM) or Standard Glucometer. Your eligibility will determine your technology solution. A Pharmacy Advantage representative will be outreaching eligible members under a Medicare, Commercial employer group, or MMP plan directly to discuss diabetes management device options.

A Hart Medical representative will be outreaching eligible members on a Medicaid or Medicare Wrap plan directly to discuss diabetes management device options.

Get Started Today!

Our goal is to ensure that you have a smooth transition from Livongo to HAP Diabetes Care.

Who is eligible to use HAP and Henry Ford’s diabetes management programs?

You are eligible for these programs if you:

  1.  Are diagnosed with type 1 or type 2 diabetes.
  2. Qualify through your employer, health plan, or health provider in 2024. This may also include your spouse or dependents.

Medicare, Commercial, MMP eligible members

To get started, connect with Pharmacy Advantage directly at (800) 456-2112. For faster service, use this link to enroll for Pharmacy Advantage mail order services:

Medicaid, Medicare Wrap members

To get started, call Hart Medical directly for information about supplies. If you received a letter matching you to a device, please use the corresponding phone number below. Not sure what device  you are eligible for? Most people with diabetes benefit from a standard glucometer. Research shows that individuals on insulin are a good match for continuous glucose monitors (CGMs).

  • Standard glucometer eligible members - (888) 606-8778
  • CGM eligible members - (810) 866-9564 

Managing Your Diabetes

Just remember that you don’t have to manage your diabetes by yourself.  You have a health care team who can help you. HAP is part of that team, and we hope you will consider creating a self-care plan to keep your diabetes under control.

How do you create a diabetes self-care plan?

In some ways, it’s as easy as A-B-C!

Other ways to build your self-care plan

  • Don’t smoke. Smoking narrows blood vessels as does diabetes itself. With narrower blood vessels, your heart has to work harder. E-cigarettes are not good for diabetes either.
  • Make a healthy meal plan. Sometimes your health care team will include a dietician who can help you choose fruits, vegetables, whole grains, meats, and dairy products that are healthier for you. One simple task is to drink water instead of sugary drinks.
  • Be physically active daily, as much as possible. Spending up to 30 minutes each day doing some sort of physical activity can help you maintain your weight even if it’s only a brisk walk. Every extra minute of daily physical activity helps. Start where you can and increase your activity as much as you can.
  • Take all your prescribed meds. This may seem simple, but people can forget to take their medications, especially when they are feeling good. Your medications, including those for diabetes, are designed to help you keep track of your A – B – C’s (A1c levels, blood pressure and cholesterol).
  • Check your blood glucose levels based on your doctor’s recommendation. Monitoring blood glucose levels regularly is important especially if you take insulin. Knowing your blood sugar will help you make smart daily decisions about what to eat and keeping yourself physically active.

Let's get started! Talk to a HAP case manager.

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By filling out this form and providing your telephone number, you agree HAP may call or text you to answer questions and provide additional information about HAP products, health plan benefits and programs. Standard cellular phone and/or text message charges may apply from your wireless provider.