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Telehealth Services

Telehealth services refers to convenient “virtual” visits between patients and doctors through communications technology. 

It’s video and audio connectivity that allows “virtual” visits in real time, from virtually any location.  

The visits are safe and secure (HIPAA compliant) and take place using your computer, laptop, tablet or smartphone. 

Many physician offices now offer options for virtual care. You should always contact your doctor first to see if they provide care virtually. Log in to your account to view your specific plan information.

Do you have other questions about virtual care? Visit our FAQ page for more information.

Amwell for urgent care or care outside the state of Michigan

Not feeling well? Is your doctor’s office closed? Don’t want to drive to an Urgent Care?  

See a licensed, board-certified doctors 24/7 for minor conditions from your computer, laptop, tablet or smartphone. Amwell is available to all HAP members, except Medicaid and MI Health Link members.

Affordable Connectivity Program (ACP)

The FCC's Affordable Connectivity Program helps eligible households afford the internet services necessary for telehealth consultations. The program provides:

  • Monthly discounts on internet bills
  • One-time discounts on a computer or tablet

Check the FCC's website to see if you qualify and to apply for assistance. 

Virtual Care with my Henry Ford doctor
Is your doctor Henry Ford Health System doctor? If so, you may be able to have a Virtual Care appointment with your doctor through your MyChart account.
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Learn more about HAP Virtual Care Plans

We encourage you to log in to your HAP account to view specific information about your virtual care plan. Below you’ll find general information about our various virtual care offerings.