Virtual Primary Care FAQ

What are the benefits of virtual care visits?
What if I'm not tech savvy?
You don’t have to be tech savvy. The technology has been designed so anyone can use it. If you’re having trouble, ask for help.

Amwell: E-mail support@americanwell.com or call (877) 410-5548. Highly trained health service specialists can take your call 24/7.

Pivotal virtual care products: If you need technical assistance, have misplaced your username and password, or you don’t have a MyChart account, call (800) 436-7936
What types of equipment do I need?
Are virtual care visits secure?
Resources and Articles
Resources

HAP Telehealth

HAP Telehealth app | Apple App Store

HAP Telehealth app | Google Play

Henry Ford Health System Virtual Care

Henry Ford Health System MyChart

MyChart app | Apple App Store

MyChart app | Google Play

Articles

Curious about How Telehealth Works? HAP Member Tells All

Healthcare Goes Virtual: Is It Right For You?

Let’s talk telehealth: Our experts are answering common questions

Talk to a doctor online, anytime, from anywhere

Virtual Fitness: Exploring The Pros And Cons

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