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Population Health Programs

Explore our programs designed to help you maintain good health.

HAP’s iStrive For Better Health (all members are eligible) 

Be as healthy as you can be with iStrive for Better Health, a web-based tool that offers resources and programs to help you reach your goals. All HAP members have access to iStrive. 

Learn more about iStrive

Preventive health reminders (all members are eligible) 

We send you reminders for services throughout the year. These services include:

  • Child vaccines
  • Adolescent vaccines
  • Flu vaccine*
  • Medicare annual wellness visits
  • Well-child visits/well-adolescent visits
  • Diabetes care
  • Mammograms
  • Cervical cancer screening
  • Colorectal cancer screening
  • Physicals

*The flu shot is available at local pharmacies. Talk to your pharmacist or doctor about the age and dosage for vaccines.

Care Management

Care Management Program (all members are eligible)

Chronic and complex conditions can need many health care providers, prescriptions, appointments and treatments. Our innovative Care Management Program helps you understand your conditions and learn to manage them.

Learn more about the Care Management Program

Transitional Care Management (All members are eligible) 

After you are discharged, a case manager will call you to help you coordinate your care and ensure follow-up visit with practitioners. We also collaborate with network hospitals to develop and implement a discharge planning process.

Palliative Care (All members are eligible)

HAP's Palliative Care program specializes in providing an extra layer of support to patients facing a serious illness. This partner provides home-based palliative care to our members with chronic illness who are near the end of life.

For more information about HAP’s Palliative Care program or to enroll, call (800) 288-2902 (TTY: 711). You can also email palliativecare@hap.org.

Prescription management

Medication Therapy Management (Medicare members are eligible)

If you take medications for different medical conditions, you may be eligible to get services, at no cost to you, through a medication therapy management (MTM) program. This program helps you and your provider make sure that your medications are working to improve your health.

Learn more about the Medication Management Therapy program

Behavioral Anti-depressant Medication Management Program (Employer group and Medicare members are eligible):  

Depression can cause changes that make day to day living very difficult. These can be changes with sleeping, changes in appetite, difficulty concentrating, low energy, and feeling bad about yourself. Without help, it can also lead to suicide which is the 10th leading cause of death in the United States each year. If you are suffering from depression, medication can help if it is taken consistently. HAP’s Coordinated Behavioral Health Management department (CBHM) is committed to helping our members who are on antidepressant medications give themselves the best chance for recovery by staying on the medications for as long as needed.  CBHM provides written outreach to members and also is able to provide support and education regarding depression and anti-depressants. 

HAP's Postpartum Depression Screening Program (All members are eligible)

Postpartum depression can occur in women soon after giving birth. Symptoms include sadness and hopelessness. It can start any time during the baby’s first year, but it’s most common to start feeling its effects during the first 3 weeks after birth. HAP’s Coordinated Behavioral Health Management department (CBHM) is committed to supporting new mothers by collaborating with ProgenyHealth, who conducts postpartum outreach and assesses the risk of postpartum depression. If you are at risk, CBHM case managers are available to provide support and education and offer a behavioral health treatment referral where appropriate.

Maternity Care Management Services Program (Commercial & ASO HFH members are eligible)

ProgenyHealth’s Maternity Care Management Services Program is for HAP members to ensure that they have a healthy pregnancy and post-partum period. It offers learning resources, support programs, case management, and a mobile app. These help guide members through each step of the process.

ProgenyHealth will also find members with high-risk factors early in pregnancy. They step in to support their transitions and improve infant health outcomes. ProgenyHealth also assists with social determinants of health (SDOH) that impact the health of the member, newborn baby and/or their families.

  • Maternity Care Management for before, during and after your pregnancy powered by ProgenyHealth. ProgenyHealth provides a Nurse Care Manager for support, learning, doctor visits and things not in your plan.
    • More access is available to ProgenyHealth case managers through a case manager line
  • Digital connect, ongoing learning, and support through the Ovia Health™ mobile app
  • Find an OB-GYN to find doctors in your area that support pregnancy, labor and birth
  • Free dental services during your pregnancy
  • A health cost estimator to help you budget for the year ahead

HAP’s Tobacco Cessation programs to help quit smoking. As a HAP Care Source member, you have access to a program that will help you quit smoking. This program is offered through the Michigan Tobacco Quitline and includes 4 coaching sessions over the phone. This will help you create and maintain quitting goals.

And if you're pregnant, you're eligible for an expanded 9-call program. This comes with a dedicated female coach, and tailored learning materials.

Click here or call 1-800-QUIT-NOW (784-8669) to learn more about resources to help you quit smoking. The Quitline is available 24 hours a day, 7 days a week including holidays.

  • Find a Doctor search tool to find a doctor to help manage your baby’s care
  • HAP’s 24/7 telehealth services to talk to a doctor online
  • A free tracker to record immunizations, well-child visits and growth progress

For questions about your pregnancy care and coverage, call us at (855) 231-4730 (TTY: 711).

Diabetes management 

Medicare Diabetes Prevention Program

Prediabetes is a condition where people have higher than normal blood glucose levels, but not yet high enough to be diagnosed with diabetes. Medicare Diabetes Prevention Program is a 16-week program in which members with prediabetes receive in person coaching on nutrition, physical activity, grocery shopping, behavior, motivation and other topics related to diabetes prevention.

The last six months of the program offer monthly support group sessions for stress and time management, heart disease, diabetes, and additional support.  

The program has been shown to reduce the risk of developing type 2 diabetes by 70 percent for people age 60 or older.

HAP Diabetes Care

HAP Diabetes Care is a personal touch - with coordination, diabetic supplies, medications and educational resources to help keep you healthy. We want to help guide you to the right care - when and where you need it, with the best technology options to help manage your type 1 or type 2 diabetes. You have educational resources at your disposal to help you on your diabetes management journey.

Learn more about Diabetes Care

Healthy Heart Program

Healthy Heart Program Powered by Hello Heart

The Hello Heart 'Healthy Heart' Program is for members who meet the guidelines of having a diagnosis of hypertension and need help maintaining their blood pressure.

Program Goal: To help aid HAP members in maintaining their blood pressure within a healthy range - less than 140/90.

Covered Members: HAP Medicare Advantage Members who meet the Hello Heart program requirements.

Program requirements: HAP MA members, with a diagnosis of hypertension. Members that fall into this category had to be pre-identified by October 2025 to be eligible for this program.

Want to learn more about Hello Heart? Contact us!

Phone: (800)-767-3471

Email: support@helloheart.com

www.HelloHeart.com

Zerigo Health  

Psoriasis and eczema at-home skin therapy

HAP members enjoy access to the Zerigo Skin Health Program, an easy and effective at-home skin therapy for psoriasis and eczema through a portable, handheld device.

Learn more if Zerigo Health is right for you.

At-home psoriasis and eczema skin therapy

Get long-lasting relief for dry, itchy skin

HAP is committed to supporting members who are struggling with dry, itchy, inflamed skin caused by psoriasis or eczema. We have partnered with Zerigo Health to give you access to personalized skin therapy for long-lasting results.

What is the Zerigo Skin Health Program?

Zerigo Health provides an at-home light therapy treatment for psoriasis and eczema that delivers long-lasting relief. With a portable handheld device1 and guidance from a Care Guide, you can treat your skin from the comfort of your own home or on-the-go.

Easy, safe, and effective treatments from home

With Zerigo Health, you have access to easy, safe, and effective treatments for psoriasis or eczema from the comfort of your home, and on your schedule. Most Zerigo users see clear skin in 16 weeks or less.

Clinical support to keep you on track

Every Zerigo Health treatment plan is personalized just for you. Plus, expert Care Guides3 offer clinical support to keep you on track in your journey to clear skin.

Easy enrollment online or over the phone

It’s easy to get started with Zerigo Health online at {insert link}. Prefer to enroll over the phone? Call 833-666-2813 to enroll.

Citations

1 Zerigo Health’s ultraviolet-light-emitting medical device is intended for use in localized phototherapeutic treatment of dermatologic conditions such as psoriasis, vitiligo, atopic dermatitis (eczema), seborrheic dermatitis, and leukoderma on all skin types (I-VI). The device can be used at home or in a physician’s office. Individual results may vary. U.S. federal law restricts this device to sale by or on the order of a physician. 

2 “Therapeutic Focus: Phototherapy.” Zerigo Health Real-World Evidence Deck. March 2025; Slide 7. (Primary source: Gelfand, J, Armstrong, A, et al, “Home- vs. Office-based narrow band UVB phototherapy for members with Psoriasis” JAMA Dermatol doi: 10.1001/jamadermatol.2024.3897.)

3 Zerigo Care Guides include RNs, MAs, and certified health and wellness coaches who can help coordinate and facilitate your discussion with your doctor. The Care Guides do not prescribe therapies or provide patient-specific medical advice. For questions about your prescription or treatment plan, please contact your doctor.
 

Care Management Program (all members are eligible)

Managing a chronic or complex condition can mean coordinating providers, prescriptions, appointments, and treatments. Our Care Management Program helps you better understand your condition, stay connected to your care team, and take steps to manage your health with confidence.

Learn more about the Care Management Program

Transitional Care Management (All members are eligible) 

After you are discharged, a case manager will call you to help you coordinate your care, answer questions, and support follow-up visits with your providers. We will also work with network hospitals to support discharge planning, so you have help moving safely from hospital care to recovery at home. 
 

Medication Therapy Management (Medicare members are eligible)

If you take medications for different health conditions, you may be eligible to receive services, at no cost to you, through a Medication Therapy Management (MTM) program. This program helps you and your provider review your medications and make sure that they are working to support your health.

Learn more about Medication Therapy Management Program 

Behavioral Anti-depressant Medication Management Program (Employer group and Medicare members are eligible):  

Living with depression can make everyday activities feel more difficult and affect your energy, sleep, focus, and overall well-being. If antidepressant medication is part of your treatment plan, taking it as prescribed can help support your recovery.

Health Alliance Plan's Coordinated Behavioral Health Management (CBHM) team is here to help. Through educational resources, outreach and personalized support, we help members stay engaged with treatment and better understand how antidepressant medications can support their mental health journey.
 

Whether you're looking to prevent diabetes or manage an existing diagnosis, Health Alliance Plan offers programs, resources and personalized support to help you take charge of your health. From lifestyle coaching to care coordination, we're here to help you every step of the way.

Diabetes Prevention Program Powered by the National Kidney Foundation of Michigan

If you're at risk for type 2 diabetes, the Diabetes Prevention Program (DPP) can help you build healthy habits that last. As part of the CDC's National Diabetes Prevention Program, you'll receive guidance from a trained lifestyle coach and support from others working toward similar goals.

Through weekly sessions and ongoing support, you'll learn practical strategies for healthy eating, physical activity, and weight management that can help lower your risk of developing type 2 diabetes.

To learn more or enroll, call (800) 482-1455 in Southeast Michigan or (616) 458-9520 in West Michigan*.

Learn more about the program at https://readysetprevent.org/

*For Spanish, please call the West Michigan phone number.

Diabetes Prevention Program Powered by Henry Ford Health

This CDC-recognized lifestyle change program helps participants reduce their risk of developing type 2 diabetes while improving their overall health.

Guided by a trained lifestyle coach, you'll learn practical skills to create healthier habits, set achievable goals, and stay motivated throughout the year-long program.

Participants also gain support from others facing similar challenges and celebrating similar successes.

For more information, call (313) 876-8300 or email hfhsdpp@hfhs.org.

Learn more about Diabetes Prevention Program Powered by Henry Ford Health Diabetes Control | Wellness Resources | Henry Ford Health - Detroit, MI

Medicare Diabetes Prevention Program

Prediabetes occurs when blood sugar levels are higher than normal but not yet high enough to be diagnosed as diabetes. The Medicare Diabetes Prevention Program is designed to help eligible members make healthy lifestyle changes that can reduce their risk of developing type 2 diabetes.

During the program, participants receive personalized coaching and education on nutrition, physical activity, healthy shopping habits, motivation, and behavior change. Ongoing support sessions help members stay focused on their goals and build lasting healthy habits. Studies have shown that lifestyle changes made through this type of program can significantly reduce the risk of developing type 2 diabetes, especially for adults age 60 and older. 

HAP Diabetes Care

Managing diabetes takes more than prescriptions and supplies—it takes the right support. HAP Diabetes Care connects you with personalized resources, care coordination, diabetes supplies and medication support to help you manage type 1 or type 2 diabetes with confidence. Whether you're newly diagnosed or have been managing diabetes for years, we'll help connect you to the right care, tools and educational resources to support your health goals every step of the way.

Learn more about Diabetes Care
 

Take the next step toward better health with iStrive for Better Health, Health Alliance Plan's online wellness platform. iStrive provides tools, resources and programs designed to help you build healthy habits, stay motivated, and work toward your personal health goals. 

As a HAP member, you have access to iStrive at no additional cost, making it easier to find support and resources that fit your lifestyle.

Learn more about iStrive
 

Henry Ford Health at Home provides eligible members with an alternative to a traditional hospital or skilled nursing facility stay. Depending on your health needs, you may be able to receive high-quality care at home from a team that can include physicians, nurses, social workers, laboratory professionals and other care providers.

Receiving care at home can offer greater comfort and convenience while still providing the clinical support needed for recovery. The care team works closely with members to coordinate treatment and monitor progress throughout the program.

Eligible members include ASO HFH, Fully Insured Commercial and Medicare Advantage members.
 

Pregnancy and the months that follow bring plenty of questions, changes and milestones. HAP offers programs, tools and personalized support to help you care for yourself and your growing family every step of the way.

Health Alliance Plan's Postpartum Depression Screening Program (All members are eligible)

Your emotional health is just as important as your physical recovery after childbirth. While it's normal to experience a range of emotions after welcoming a baby, some new parents may experience postpartum depression during the first year after birth.

Health Alliance Plan's Coordinated Behavioral Health Management (CBHM) team partners with ProgenyHealth to identify members who may benefit from additional support. Through postpartum outreach, education, and personalized guidance, we help connect members to resources and behavioral health care when needed.
If you may be at risk for postpartum depression, our care managers are available to help you understand your options and access appropriate support.

Maternity Care Management Services Program (Commercial & ASO HFH members are eligible)

ProgenyHealth’s Maternity Care Management Services Program is for Health Alliance Plan members to ensure that they have a healthy pregnancy and post-partum period. It offers learning resources, support programs, case management, and a mobile app. These help guide members through each step of the process. 

ProgenyHealth will also find members with high-risk factors early in pregnancy. They step in to support their transitions and improve infant health outcomes. ProgenyHealth also assists with social determinants of health (SDOH) that impact the health of the member, newborn baby and/or their families.

  • Maternity Care Management for before, during and after your pregnancy powered by ProgenyHealth. ProgenyHealth provides a Nurse Care Manager for support, learning, doctor visits and things not in your plan.
    • More access is available to ProgenyHealth case managers through a case manager line
      • Digital connect, ongoing learning, and support through the Ovia Health™ mobile app
      • Find an OB-GYN to find doctors in your area that support pregnancy, labor and birth
      • Free dental services during your pregnancy
      • A health cost estimator to help you budget for the year ahead
      • Find a doctor search tool to find a doctor to help manage your baby’s care
      • Health Alliance Plan’s 24/7 telehealth services to talk to a doctor online
      • A free tracker to record immunizations, well-child visits and growth progress

For questions about your pregnancy care and coverage, call us at (855) 231-4730 (TTY: 711).

Tobacco Cessation Support During Pregnancy

Health Alliance Plan’s Tobacco Cessation programs to help quit smoking. As a member, you have access to a program that will help you quit smoking. This program is offered through the Michigan Tobacco Quitline and includes 4 coaching sessions over the phone. This will help you create and maintain quitting goals.
And if you're pregnant, you're eligible for an expanded 9-call program. This comes with a dedicated female coach, and tailored learning materials.

Click here or call 1-800-QUIT-NOW (784-8669) to learn more about resources to help you quit smoking. The Quitline is available 24 hours a day, 7 days a week including holidays.
 

Musculoskeletal (MSK), Back, and Joint Pain Management Program (Medicare Advantage, Commercial & ASO HFH members are eligible)

Many individuals suffering from back and joint pain require comprehensive, non-surgical care but often face barriers to accessing these services. Protera Health was established to address this gap by offering a convenient virtual platform for multidisciplinary treatment. This approach leads to improved patient outcomes and reduces unnecessary healthcare expenses. Protera Health provides telehealth medical consultations and physical therapy, educational resources, and additional support services through an online portal. Participants also benefit from nutrition counseling and pain management education. As a digital patient engagement solution, Protera Health evaluates members’ health and supplies tailored resources to help those dealing with musculoskeletal (MSK), back, or joint pain. By utilizing patient-reported outcome measures (PROMs), Protera Health seeks to enhance overall health results. After completing a PROM assessment, members receive targeted recommendations, including educational materials and wellness programs, based on their individual scores.

Eligible members can sign up for Protera Health at https://www.proterahealth.com/start. After registering for an account, you will complete a brief health assessment that will also include important questions about physical, pain, and emotional health. These questions will help the Protera Health Care Team design an individualized treatment program for you. After you sign up, you can expect a phone call or email from Protera Health to get scheduled for your first virtual visit.
 

Palliative Care (ASO, HF, Medicare Advantage) (CARELON)

Health Alliance Plan's Palliative Care program specializes in providing an extra layer of support to patients facing a serious illness. This partner provides home-based palliative care to our members with chronic illnesses who are near the end of life.

For more information about Health Alliance Plan’s Palliative Care program or to enroll, call (844) 232-0500 (TTY: 711). You can also email palliativecare@hap.org.
 

We send you reminders for services throughout the year. These services include: 

  • Child vaccines
  • Adolescent vaccines
  • Flu vaccine*
  • Medicare annual wellness visits
  • Well-child visits/well-adolescent visits
  • Diabetes care
  • Mammograms
  • Cervical cancer screening
  • Colorectal cancer screening
  • Physicals

*The flu shot is available at local pharmacies. Talk to your pharmacist or doctor about the age and dosage for vaccines.
 

Health Alliance Plan members enjoy access to the Zerigo Skin Health Program, an easy and effective at-home skin therapy for psoriasis and eczema through a portable, handheld device. Health Alliance Plan is committed to supporting members who are struggling with dry, itchy, inflamed skin caused by psoriasis or eczema. We have partnered with Zerigo Health to give you access to personalized skin therapy for long-lasting results.

It’s easy to get started with Zerigo Health online. Prefer to enroll over the phone? Call 833-666-2813 to enroll.

Learn more if Zerigo Health is right for you.
 

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About HAP

Learn more about HAP’s history and our commitment to improving the health and well-being of our local community.

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