Skip to content

Population health programs

HAP is here, to help you stay healthy

Explore our programs designed to help you maintain good health. 

HAP’s iStrive For Better Health (all members are eligible) 

Be as healthy as you can be with iStrive for Better Health, a web-based tool that offers resources and programs to help you reach your goals. All HAP members have access to iStrive. 

Preventive health reminders (all members are eligible) 

We send you reminders for services throughout the year. These services include:

  • Child vaccines
  • Adolescent vaccines
  • Flu vaccine* 
  • Lead testing
  • Well-child visits/well-adolescent visits
  • Diabetes care
  • Mammograms
  • Cervical cancer screening
  • Colorectal cancer screening
  • Physicals

*The flu shot is available at local pharmacies. Talk to your pharmacist or doctor about the age and dosage for vaccines. 

Care Management

Care Management Program (all members are eligible)

Chronic and complex conditions can need many health care providers, prescriptions, appointments and treatments. Our innovative Care Management Program helps you understand your conditions and learn to manage them. 

Transitional Care Management (All members are eligible) 

After you are discharged, a case manager will call you to help you coordinate your care and ensure follow-up visit with practitioners. We also collaborate with network hospitals to develop and implement a discharge planning process.

Palliative Care (All members are eligible)

HAP's Palliative Care program specializes in providing an extra layer of support to patients facing a serious illness. This partner provides home-based palliative care to our members with chronic illness who are near the end of life. 

For more information about HAP’s Palliative Care program or to enroll, call (800) 288-2902 (TTY: 711). You can also email

Prescription management

Medication Therapy Management (Medicare members are eligible)

If you take medications for different medical conditions, you may be eligible to get services, at no cost to you, through a medication therapy management (MTM) program. This program helps you and your provider make sure that your medications are working to improve your health.

Behavioral Anti-depressant Medication Management Program (Employer group and Medicare members are eligible):  

Depression can cause changes that make day to day living very difficult. These can be changes with sleeping, changes in appetite, difficulty concentrating, low energy, and feeling bad about yourself. Without help, it can also lead to suicide which is the 10th leading cause of death in the United States each year. If you are suffering from depression, medication can help if it is taken consistently. HAP’s Coordinated Behavioral Health Management department (CBHM) is committed to helping our members who are on antidepressant medications give themselves the best chance for recovery by staying on the medications for as long as needed. CBHM provides outreach to members to provide support and education regarding depression and anti-depressants. 

Maternity Care Management Services Program (Commercial & ASO HFH members are eligible)

ProgenyHealth’s Maternity Care Management Services Program is for HAP members to ensure that they have a healthy pregnancy and post-partum period. It offers learning resources, support programs, case management, and a mobile app. These help guide members through each step of the process.

ProgenyHealth will also find members with high-risk factors early in pregnancy. They step in to support their transitions and improve infant health outcomes. ProgenyHealth also assists with social determinants of health (SDOH) that impact the health of the member, newborn baby and/or their families.

  • Maternity Care Management for before, during and after your pregnancy powered by ProgenyHealth. ProgenyHealth provides a Nurse Care Manager for support, learning, doctor visits and things not in your plan
    • More access is available to ProgenyHealth case managers through a case manager line
  • Digital connect, ongoing learning, and support through the Ovia Health™ mobile app
  • Find an OB-GYN to find doctors in your area that support pregnancy, labor and birth
  • Free dental services during your pregnancy
  • A health cost estimator to help you budget for the year ahead

HAP’s Tobacco Cessation programs to help quit smoking. As a HAP Empowered member, you have access to a program that will help you quit smoking. This program is offered through the Michigan Tobacco Quitline and includes 4 coaching sessions over the phone. This will help you create and maintain quitting goals.

And if you're pregnant, you're eligible for an expanded 9-call program. This comes with a dedicated female coach, and tailored learning materials.

Click here or call 1-800-QUIT-NOW (784-8669) to learn more about resources to help you quit smoking. The Quitline is available 24  hours a day, 7  days a week including holidays.

  • Find a Doctor search tool to find a doctor to help manage your baby’s care
  • HAP’s 24/7 telehealth services to talk to a doctor online
  • A free tracker to record immunizations, well-child visits and growth progress

Need help? HAP is here

For questions about your pregnancy care and coverage, call us at (855) 231-4730 (TTY: 711).

HAP's Postpartum Depression Screening Program (All members are eligible)

Postpartum depression can occur in women soon after giving birth. Symptoms include sadness and hopelessness. It can start any time during the baby’s first year, but it’s most common to start feeling its effects during the first 3 weeks after birth. HAP’s Coordinated Behavioral Health Management department (CBHM) is committed to supporting new mothers by providing them with the tools to understand what postpartum depression is, if they are at risk and what to do if they are experiencing it. If you are a new mother and are struggling with postpartum depression, our case managers will reach out to you. They will provide support and education and refer you to a behavioral health professional if appropriate.

Diabetes management 

Medicare Diabetes Prevention Program

Prediabetes is a condition where people have higher than normal blood glucose levels, but not yet high enough to be diagnosed with diabetes. Medicare Diabetes Prevention Program is a 16-week program in which members with prediabetes receive in person coaching on nutrition, physical activity, grocery shopping, behavior, motivation and other topics related to diabetes prevention. 

The last six months of the program offer monthly support group sessions for stress and time management, heart disease, diabetes, and additional support.  

The program has been shown to reduce the risk of developing type 2 diabetes by 70 percent for people age 60 or older.

HAP Diabetes Care

HAP Diabetes Care is a personal touch - with coordination, diabetic supplies, medications and educational resources to help keep you healthy. We want to help guide you to the right care - when and where you need it, with the best technology options to help manage your type 1 or type 2 diabetes. You have educational resources at your disposal to help you on your diabetes management journey.