What you need to know about the COVID-19 vaccine, your HAP coverage, and getting care during the pandemic.

HAP Balanced Living blog

Get healthy, get moving and get to know your plan.

Population health programs

HAP is here, to help you stay healthy

Explore our programs designed to help you maintain good health. 

HAP’s iStrive For Better Health (all members are eligible) 

Be as healthy as you can be with iStrive for Better Health, a web-based tool that offers resources and programs to help you reach your goals. All HAP members have access to iStrive. 

Preventive Health Reminders (all members are eligible) 

We send you reminders for services throughout the year. These services include:

  • Child vaccines
  • Adolescent vaccines
  • Flu vaccine* 
  • Lead testing
  • Well-child visits/well-adolescent visits
  • Diabetes care
  • Mammograms
  • Cervical cancer screening
  • Colorectal cancer screening
  • Physicals

*The flu shot is available at local pharmacies. Talk to your pharmacist or doctor about the age and dosage for vaccines.  

Dental Program for Healthy Michigan Medicaid Members 

The Healthy Michigan Plan covers dental care. This includes dental exams, cleanings and extractions. These services are also covered for pregnant women who are members of HAP Empowered: 

  • Routine exams and cleanings every six months 
  • Four bitewing X-rays every year 
  • Full-mouth X-rays once every five years 
  • One filling per tooth every two years 
  • Emergency exams, no more than twice a month

Some procedures require special permission ahead of time. These are called prior authorizations and include:

  • Crowns 
  • Gum disease related cleanings 
  • Root canals 
  • Tooth extractions (removal) 
  • Tooth repair if attached to a bridge or partial

HAP is here, to help you manage your health and your health conditions.

Care Management

Care management Program (all members are eligible)

Chronic and complex conditions can need many health care providers, prescriptions, appointments and treatments. Our innovative care management program helps you understand your conditions and learn to manage them. 

Transitional Care Management (All members are eligible) 

After you are discharged, a case manager will call you to help you coordinate your care and ensure follow-up visit with practitioners. We also collaborate with network hospitals to develop and implement a discharge planning process.

Aspire Health (Employer group and Medicare members are eligible)

Aspire specializes in providing an extra layer of support to patients facing a serious illness. This partner provides home-based palliative care to our members with chronic illness who are near the end of life. 

For more information about HAP’s Palliative Care program or to enroll, call (844) 742-7474 (TTY: 711). You can also email [email protected].

Prescription management

Medication Management Therapy (Medicare members are eligible)

If you take medications for different medical conditions, you may be eligible to get services, at no cost to you, through a medication therapy management (MTM) program. This program helps you and your provider make sure that your medications are working to improve your health.

Behavioral Anti-depressant Medication Management Program (Employer group and Medicare members are eligible):  

Depression can cause changes that make day to day living very difficult. These can be changes with sleeping, changes in appetite, difficulty concentrating, low energy, and feeling bad about yourself. Without help, it can also lead to suicide which is the 10th leading cause of death in the United States each year. If you are suffering from depression, medication can help if it is taken consistently. HAP’s Coordinated Behavioral Health Management department (CBHM) is committed to helping our members who are on antidepressant medications give themselves the best chance for recovery by staying on the medications for as long as needed. CBHM provides outreach to members to provide support and education regarding depression and anti-depressants.

Pregnancy support

Maternal Infant Health Program MIHP (Medicaid)

The MIHP can help you get services from providers during your pregnancy. These providers include social workers, nurses, nutritionists and more. The program also helps you to learn the importance of getting prenatal care, well-child care and immunizations when they are scheduled. Visit michigan.gov/mihp for a list of providers. Call (888) 654-2200 for a referral to the program. 

Services include:

  • Prenatal teaching 
  • Childbirth education classes
  • Nutritional support, education and counseling
  • Breastfeeding support
  • Help with personal problems that may complicate your pregnancy
  • Newborn baby assessments
  • Referrals to community resources and help in finding baby cribs, car seats, clothing, etc.
  • Help with transportation to pregnancy-related appointments
  • Support to stop smoking
  • Help with substance abuse (services available at the Community Mental Health Board in your county)
  • Personal care or home help services

Prenatal Program (Medicaid members are eligible)

Women who may be at high risk for pre-term labor will be provided a case manager for additional support. The case manager will help coordinate referrals, social work, transportation, housing and access to dental and pregnancy appointments.  

HAP's Postpartum Depression Screening Program (Employer group and Medicare members are eligible)

Postpartum depression can occur in women soon after giving birth. Symptoms include sadness and hopelessness. It can start any time during the baby’s first year, but it’s most common to start feeling its effects during the first 3 weeks after birth. HAP’s Coordinated Behavioral Health Management department (CBHM) is committed to supporting new mothers by providing them with the tools to understand what postpartum depression is, if they are at risk and what to do if they are experiencing it. If you are a new mother and are struggling with postpartum depression, our case managers will reach out to you. They will provide support and education and refer you to a behavioral health professional if appropriate.

Diabetes management 

Medicare Diabetes Prevention Program (Medicare members are eligible)

Prediabetes is a condition where people have higher than normal blood glucose levels, but not yet high enough to be diagnosed with diabetes. Medicare Diabetes Prevention Program is a 16-week program in which members with prediabetes receive in person coaching on nutrition, physical activity, grocery shopping, behavior, motivation and other topics related to diabetes prevention. 

The last six months of the program offer monthly support group sessions for stress and time management, heart disease, diabetes, and additional support.  

The program has been shown to reduce the risk of developing type 2 diabetes by 70 percent for people age 60 or older.

Livongo (All members are eligible)

HAP partnered with Livongo, a whole person platform that empowers people with chronic conditions to live better and healthier lives, to provide HAP members with a more personalized experience to help them better manage their diabetes.   

All members who have been diagnosed with type 1 or type 2 diabetes are eligible for the Livongo for Diabetes program. 

The program offers personalized data and insights derived from a cellular-enabled blood glucose meter, real-time support and unlimited supplies shipped directly to the member as they need it. 

This program, which is offered at no cost to HAP members, is designed to complement the diabetes management provided by their physician. Real-time support from certified coaches is available 24 hours a day by phone, text, email or on the Livongo app. 

Personalized messages offer insights based on the member’s current and past readings, so they can make more informed decisions about their diabetes self-management. The member also has the option of adding their family members, caregivers and physician to the list of people who receive this real-time data.

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