Population Health Programs

Care Management Program (all members are eligible)

Managing a chronic or complex condition can mean coordinating providers, prescriptions, appointments and treatments. Our Care Management Program helps you better understand your condition, stay connected to your care team and take steps to manage your health with confidence.

Learn more about the Care Management Program

Transitional care management (all members are eligible) 

After you leave the hospital, a case manager will call you to help coordinate your care, answer questions and support follow-up visits with your providers. We will also work with network hospitals to support discharge planning, so you have help moving safely from hospital care to recovery at home. 
 

Whether you're looking to prevent diabetes or manage an existing diagnosis, Health Alliance Plan offers programs, resources and personalized support to help you take charge of your health. From lifestyle coaching to care coordination, we're here to help you every step of the way.

Diabetes Prevention Program powered by the National Kidney Foundation of Michigan (Medicare Advantage members are eligible)

If you're at risk for type 2 diabetes, the Diabetes Prevention Program (DPP) can help you build healthy habits that last. As part of the CDC's National Diabetes Prevention Program, you'll receive guidance from a trained lifestyle coach and support from others working toward similar goals.

Through weekly sessions and ongoing support, you'll learn practical strategies for healthy eating, physical activity and weight management that can help lower your risk of developing type 2 diabetes.

To learn more or enroll, call (800) 482-1455 in Southeast Michigan or (616) 458-9520 in West Michigan*.

Learn more about the program at https://readysetprevent.org/

*For Spanish, please call the West Michigan phone number.

Diabetes Prevention Program Powered by Henry Ford Health (Medicare Advantage members are eligible)

This CDC-recognized lifestyle change program helps participants reduce their risk of developing type 2 diabetes while improving their overall health.

Guided by a trained lifestyle coach, you'll learn practical skills to create healthier habits, set achievable goals and stay motivated throughout the year-long program. Participants also gain support from others facing similar challenges and celebrating similar successes.

Participants also gain support from others facing similar challenges and celebrating similar successes.

For more information, call (313) 876-8300 or email hfhsdpp@hfhs.org.

Learn more about Diabetes Prevention Program Powered by Henry Ford Health Diabetes Control | Wellness Resources | Henry Ford Health - Detroit, MI

Diabetes Care Connection (Medicare Advantage members are eligible)

Managing diabetes takes more than prescriptions—it takes the right support. Health Alliance Plan’s Diabetes Care connects you with personalized resources, care coordination and medication support to help you manage type 1 or type 2 diabetes with confidence. Whether you're newly diagnosed or have been managing diabetes for years, we'll help connect you to the right care, tools and educational resources to support your health goals every step of the way.

Learn more about Diabetes Care
 

Take the next step toward better health with iStrive for Better Health, Health Alliance Plan's online wellness platform. iStrive provides tools, resources and programs designed to help you build healthy habits, stay motivated and work toward your personal health goals. 

As a Health Alliance Plan member, you have access to iStrive at no additional cost, making it easier to find support and resources that fit your lifestyle.

Learn more about iStrive

Hospital at Home provides eligible members with an alternative to a traditional hospital or skilled nursing facility stay. Depending on your health needs, you may be able to receive high-quality care at home from a team that can include physicians, nurses, social workers, laboratory professionals and other care providers.

Receiving care at home can offer greater comfort and convenience while still providing the clinical support needed for recovery. The care team works closely with members to coordinate treatment and monitor progress throughout the program.

Eligible members include ASO HFH, fully insured commercial and Medicare Advantage members.
 

Pregnancy and the months that follow bring plenty of questions, changes and milestones. Health Alliance Plan offers programs, tools and personalized support to help you care for yourself and your growing family every step of the way.

Maternity Care Management Services Program (Commercial & ASO HFH members are eligible)

ProgenyHealth’s Maternity Care Management Services Program is for Health Alliance Plan members to ensure that they have a healthy pregnancy and post-partum period. It offers learning resources, support programs, case management and a mobile app. These help guide members through each step of the process.

ProgenyHealth will also find members with high-risk factors early in pregnancy. They step in to support their transitions and improve infant health outcomes. ProgenyHealth also assists with social determinants of health (SDOH) that impact the health of the member, newborn baby and/or their families.

• Maternity Care Management for before, during and after your pregnancy powered by ProgenyHealth.
  • ProgenyHealth provides a Nurse Care Manager for support, learning, doctor visits and things not in your plan.
• ProgenyHealth case managers offer more access through a case manager line
• Digital connect, ongoing learning, and support through the Ovia Health™ mobile app
• Find an OB-GYN to find doctors in your area that support pregnancy, labor and birth
• Free dental services during your pregnancy
  A health cost estimator to help you budget for the year ahead
• Find a doctor search tool to find a doctor to help manage your baby’s care
• Health Alliance Plan’s 24/7 telehealth services to talk to a doctor online
• A free tracker to record immunizations, well-child visits and growth progress

For questions about your pregnancy care and coverage, call us at (855) 231-4730 (TTY: 711).

Tobacco Cessation Support During Pregnancy

Health Alliance Plan’s Tobacco Cessation programs to help quit smoking. As a member, you have access to a program that will help you quit smoking. This program is offered through the Michigan Tobacco Quitline and includes 4 coaching sessions over the phone. This will help you create and maintain quitting goals.
And if you're pregnant, you're eligible for an expanded 9-call program. This comes with a dedicated female coach, and tailored learning materials.

Click here or call 1-800-QUIT-NOW (784-8669) to learn more about resources to help you quit smoking. The Quitline is available 24 hours a day, 7 days a week including holidays.

Health Alliance Plan's Postpartum Depression Screening Program (All members are eligible)

Your emotional health is just as important as your physical recovery after childbirth. While it's normal to experience a range of emotions after welcoming a baby, some new parents may experience postpartum depression during the first year after birth.

Health Alliance Plan's Coordinated Behavioral Health Management (CBHM) team partners with ProgenyHealth to identify members who may benefit from additional support. Through postpartum outreach, education, and personalized guidance, we help connect members to resources and behavioral healthcare when needed.

If you may be at risk for postpartum depression, our care managers are available to help you understand your options and access appropriate support.
 

Digital Musculoskeletal (MSK), Back and Joint Pain Management Program (Medicare Advantage, Commercial & all ASO group members are eligible)

Many individuals who suffer from back and joint pain need comprehensive, non-surgical care but often face barriers to accessing these services. Protera Health addresses this gap by offering a convenient virtual platform for multidisciplinary treatment. This approach improves patient outcomes and reduces unnecessary healthcare expenses. Protera Health provides telehealth medical consultations and physical therapy, educational resources and additional support services through an online portal. 

Participants also benefit from nutrition counseling and pain management education. As a digital patient engagement solution, Protera Health evaluates members’ health and supplies tailored resources to help those dealing with musculoskeletal (MSK), back or joint pain. By using patient-reported outcome measures (PROMs), Protera Health seeks to enhance overall health results. After completing a PROM assessment, members receive targeted recommendations, including educational materials and wellness programs, based on their individual scores.

Eligible members can sign up for Protera Health at https://start.proterahealth.com/partner/healthallianceplan. After registering for an account, you will complete a brief health assessment that will also include important questions about physical, pain, and emotional health. These questions will help the Protera Health Care Team design an individualized treatment program for you. After you sign up, you can expect a phone call or email from Protera Health to get scheduled for your first virtual visit.

For more information about Protera, you can email care@proterahealth.com or call (313) 484-4804.
 

Palliative Care (Medicare Advantage, Commercial and ASO HFH)

Health Alliance Plan's Palliative Care program provides an extra layer of support for eligible members living with a serious illness. Members can receive home-based palliative care that focuses on improving comfort, managing symptoms and supporting overall quality of life.

We work alongside your existing healthcare team to help address physical, emotional and care coordination needs. Members and their families receive personalized support designed to help them navigate complex health challenges and make informed care decisions.

Our goal is to help members receive the care and support they need in the setting where they feel most comfortable.

For more information about Health Alliance Plan’s Palliative Care program or to enroll, call (844) 232-0500 (TTY: 711). You can also email palliativecare@hap.org.
 

Medication Therapy Management (Medicare members are eligible)

If you take medications for different medical conditions, you may qualify for no-cost services through a medication therapy management (MTM) program. This program helps you and your provider make sure that your medications improve your health.

Learn more about the Care Management Program

Behavioral Anti-depressant Medication Management Program (Employer group and Medicare members are eligible):  

Depression can cause changes that make day-to-day living very difficult. These can include changes in sleep or appetite, difficulty concentrating, low energy and negative thoughts about yourself. Without help, depression can also lead to suicide, the 10th leading cause of death in the United States each year. If you are suffering from depression, medication can help when you take it consistently. Health Alliance Plan’s Coordinated Behavioral Health Management department (CBHM) helps members who take antidepressant medications give themselves the best chance for recovery by staying on the medications for as long as needed. CBHM provides written outreach to members and can offer support and education about depression and antidepressants.
 

We send you reminders for services throughout the year. These services include: 

*The flu shot is available at local pharmacies. Talk to your pharmacist or doctor about the age and dosage for vaccines.
 

Ultraviolet Light Therapy (Medicare Advantage, Commercial and all ASO groups)

Health Alliance Plan members enjoy access to the Zerigo Skin Health Program, an easy and effective at-home skin therapy for psoriasis and eczema through a portable, handheld device. Health Alliance Plan is committed to supporting members who are struggling with dry, itchy, inflamed skin caused by psoriasis or eczema. We have partnered with Zerigo Health to give you access to personalized skin therapy for long-lasting results.

It’s easy to get started with Zerigo Health online at www.zerigohealth.com/hap. Prefer to enroll over the phone? Call 833-666-2813 to enroll. If you have any questions, please reach out to support@zerigohealth.com for more information. 

Learn more if Zerigo Health is right for you.

Citations

1 Zerigo Health’s ultraviolet-light-emitting medical device is intended for use in localized phototherapeutic treatment of dermatologic conditions such as psoriasis, vitiligo, atopic dermatitis (eczema), seborrheic dermatitis, and leukoderma on all skin types (I-VI). The device can be used at home or in a physician’s office. Individual results may vary. U.S. federal law restricts this device to sale by or on the order of a physician.

2 “Therapeutic Focus: Phototherapy.” Zerigo Health Real-World Evidence Deck. March 2025; Slide 7. (Primary source: Gelfand, J, Armstrong, A, et al, “Home- vs. Office-based narrow band UVB phototherapy for members with Psoriasis” JAMA Dermatol doi: 10.1001/jamadermatol.2024.3897.)

3 Zerigo Care Guides include RNs, MAs, and certified health and wellness coaches who can help coordinate and facilitate your discussion with your doctor. The Care Guides do not prescribe therapies or provide patient-specific medical advice. For questions about your prescription or treatment plan, please contact your doctor.