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Provider portal

24/7 access to eligibility, benefits, authorizations and more.

Coronavirus (COVID-19) and HAP coverage updates for providers

It's an unprecedented and uncertain time. HAP is here, supporting our provider partners as they care for our members.

We're grateful to all medical professionals and front lines workers who are giving of themselves to help others. Thank you. 

HAP is here, answering your coronavirus questions

Below you will find important news and updates about COVID-19. Below the newsroom, you will find FAQs. For the most up to date MDHHS letters, policies and bulletins, click here.


Business resources for provider offices 

HAP is here, for businesses during this unprecedented and uncertain time. Our COVID-19 business resource page offers information about recent legislation, available resources and answers to questions about your HAP plan. 

Let's be here for each other.

For the latest information on the coronavirus, including travel alerts and how to protect yourself against the virus, visit:

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  • Empowered Medicaid New Member Webinar

    Welcome to HAP Empowered! During this webinar, you’ll: Get to know your Medicaid plan. Learn how to get the most out of your coverage.

  • Medicare 101 Webinars

    Get real answers to all your questions! We’ll teach you about how Medicare works and give you tips and ideas to make sure you’re ready to go on day

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