We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

For a quick snapshot of HAP, download our fact sheet.


Senior leadership

Dr Genord HAP President and CEO
Michael Genord, M.D., M.B.A
President and CEO, HAP 
President and CEO,
HAP Empowered Health Plan
Executive Vice President,
Henry Ford Health System
Margaret Anderson
Senior Vice President, Chief Sales and Marketing Officer
Mike Treash
Senior Vice President, Chief Operating Officer
Charles Bloom, DO, FACOEP 
Senior Vice President, Chief Medical Officer
Nike Otuyelu, CHC, CCEP, CHPC, CFE
Chief Compliance Officer
Marc Ahlquist, SPHR, SHRM-SCP, MBA
Vice President,
Human Resources
Archana Rajendra
Vice President, Deputy General Counsel

Board of Directors

Shari L. Burgess (Chair)
Vice President, Treasurer & Chief Diversity Officer
Lear Corporation

Sandra A. Cavette, MPH, RDH
Director of Community Planning (retired)
Ryan White Southeastern Michigan Health Association
HIV/AIDS Community Planning Council

Jeff Chaffkin
Senior Healthcare Advisor
XMS Capital Partners

Mamatha Chamarthi
Chief Information Officer
Stellantis – North America and Asia Pacific
Caleb DesRosiers, JD, MPA
Senior Principal
Valuate Healthcare Consultancy
Denise Essenberg
Partner (retired)
PricewaterhouseCoopers LLP

Michael Genord, M.D., MBA
President & CEO, HAP
President and CEO, HAP Empowered Health Plan
Executive Vice President, Henry Ford Health System

Joyce V. Hayes Giles
Assistant to the Chairman & Senior Vice President, Public Affairs (retired)
DTE Energy Company


Jacalyn S. Goforth
Market Team Leader, CPA (retired)
PricewaterhouseCoopers (PwC)

John Gorman
Founder and Former Executive Chairman
Gorman Health Group (GHG)

Gregory Jackson
Chairman, President and CEO
Jackson Automotive Management

Wright L. Lassiter III
President and CEO
Henry Ford Health System

Raymond C. Lopé
Wm. Sullivan & Son Funeral Homes

Judith S. Milosic

Adnan R. Munkarah
Executive Vice President and Chief Clinical Officer
Henry Ford Health System

Felix Valbuena Jr., MD, FAAFP
Chief Executive Officer
Community Health and Social Services (CHASS)

Show me:

  • Medicare 101 Webinars - Non-HAP Medicare Members

    Join a HAP Medicare Expert for an introduction to the basics of Medicare. This webinar will go over the parts of Medicare, explain the different

  • New Member Orientation

    New Member Orientation was designed just for you, our newly enrolled HAP members! We want to ensure that you understand your Medicare Advantage

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