Provider portal

24/7 access to eligibility, benefits, authorizations and more.

Health care providers

The resources you need to provide top-notch care

One of HAP’s greatest strengths is our large and diverse provider network. Our network includes award-winning and patient-focused doctors, hospitals and health systems in Michigan. And it continues to grow.

Provider resources

Already a provider? What would you like to do?

You can also use our formulary drug list tools to search for drugs we cover.

Or get everything you need to manage your relationship with HAP online. You can access your HAP account 24/7.

Log in now for exclusive resources, such as:

  • Real-time eligibility and benefits information
  • Claim status checks
  • Prior authorization management
  • Clinical practice guidelines
  • Our Benefit Administration Manual 

IMPORTANT: Based on provider feedback and our review of trended data, HAP is moving forward with elimination of a significant number of authorization requirements. Log in to the provider portal and see the provider news section for details. 

If you have trouble accessing your online account, email us or call (866) 766-4661. Include the following information:

  • Name
  • NPI number
  • Email address and fax number
  • Tax ID number


Why join HAP?

When you join the HAP provider network, you get a health care partner committed to improve the quality, value and services you provide to your patients.

Learn more about becoming a HAP provider.

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  • Medicare Seminars Detroit Area

    Get answers to your Medicare questions! Learn how Medicare works and explore HAP’s wide range of Medicare solutions at a Detroit event near you.

  • Annual Enrollment Period Seminar

    Get answers to your Medicare questions! Learn how Medicare works and learn about HAP's wide range of Medicare solutions.

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