Get in touch with our personal service coordinators
Our team of personal service coordinators, or PSCs, are your guide for your first two years of membership. They can answer any questions you may have about your plan.
To reach our team of PSCs, call (866) 766-4712 or 711 for TTY services Monday through Friday from 8 a.m. to 4:30 p.m. Or email us at firstname.lastname@example.org.
Okay, I registered, learned how to use my plan, picked a PCP and called a personal service coordinator. What’s next?
Glad you asked. Health care isn’t just for emergencies. We have a variety of programs and services all meant to help you meet your health and wellness goals and needs. Here’s a quick look at what you can do with your HAP membership:
Need help? We have options.
1. Call our team of personal service coordinators for any questions you have about your membership.
2. Visit our FAQs page for common questions about HAP health plans.
3. You can also contact us by mail or visit our Detroit, Southfield or Flint locations. Learn more.