Welcome to HAP
Grab your ID card and register for your personalized member portal.
Glad you asked. Health care isn’t just for emergencies. We have a variety of programs and services all meant to help you meet your health and wellness goals and needs. Here’s a quick look at what you can do with your HAP membership:
Let’s get you registered, so you can take advantage of personalized resources in our member portal.
Once you create an account, you’ll be able to do things like:
It’s a great idea to pick a primary care physician, or PCP, to help you get the best possible care. They know your medical history and are familiar with your personal needs, which makes them the ideal person to coordinate your care or refer you to a specialist if needed. Some plans require you to pick a PCP, and you may need to choose a PCP within a certain network depending on your plan.
You can select your PCP in one of the following ways:
Select your PCP online
Speak with a HAP Customer Service Specialist
For a complete look at your benefits, you’ll want to reference your plan documents. They can be found by logging in to your newly created hap.org account and clicking on the “My Plan” tab.
Before you get care, you’ll want to answer these important questions:
Which doctors and hospitals can I choose from?
When do I need to get treatment approved?
What will I pay?