Benefits and services

Here, with more meaningful benefits

As a HAP member, you’ll enjoy benefits and services beyond what you’ve come to expect.

You always know your out-of-pocket costs.
Exceptional customer service representatives are based in Michigan to answer questions by phone, online or in person
Our SilverSneakers® fitness benefit is included in Medicare Advantage health plans with no additional costs. Non-Medicare Advantage members can enjoy Active&Fit for $28 per month
Worldwide health care coverage is available for medical emergencies, accidental injuries and urgent care
Global emergency travel assistance and identity theft protection through Assist America
Get care coordination when you’re dealing with multiple health issues
No referrals are needed for any specialist visits in HAP’s network

Get 24/7 access to your health plan at HAP.org and…
- Search for a doctor
- Access, print and order ID cards
- View health reminders, benefits and your Explanation of Benefits
- Send and receive secure messages with customer service
Our myHAP Card digital ID card, available in the Apple or Google Play app stores, allows you to access the HAP ID of everyone on your plan from the convenience of your mobile device
Our iStrive for Better Health digital wellness manager can help you reach your health and wellness goals