Benefits and services
Here, with more meaningful benefits
As a HAP member, you’ll enjoy benefits and services beyond what you’ve come to expect.
Putting your health first
- You always know your out-of-pocket costs.
- Exceptional customer service representatives are based in Michigan to answer questions by phone, online or in person.
- Our Silver&Fit program grants Medicare Advantage members a $0 membership in various fitness facilities. Non-Medicare Advantage members can enjoy Active&Fit for $25.
- Worldwide health care coverage is available for medical emergencies, accidental injuries and urgent care.
- Global emergency travel assistance and identity theft protection through Assist America.*
- Get care coordination when you’re dealing with multiple health issues.
- No referrals are needed for any specialist visits in HAP’s network.
Supporting you along your life journey
- Get 24/7 access to your health plan at HAP.org and…
- Search for a doctor.
- Access, print and order ID cards.
- View health reminders, benefits and your Explanation of Benefits.
- Send and receive secure messages with customer service.
- Use our HAP OnTheGo mobile ID card app, available in the Apple or Google Play app stores to access the ID cards of everyone on your plan, view Customer Service contact information, find a doctor, and share your ID card via email or fax.
- Our iStrive for Better Health digital wellness manager can help you reach your health and wellness goals.