Benefits and services
Here, with more meaningful benefits
As a HAP member, you’ll enjoy benefits and services beyond what you’ve come to expect.
Putting your health first
- You always know your out-of-pocket costs.
- A dedicated personal service team helps support new members.
- Exceptional customer service representatives are based in Michigan to answer questions by phone, online or in person.
- Our Silver&Fit program grants Medicare Advantage members a $0 membership in various fitness facilities. Non-Medicare Advantage members can enjoy Active&Fit for $25.
- Worldwide health care coverage is available for medical emergencies, accidental injuries and urgent care.
- Global emergency travel assistance and identity theft protection through Assist America.*
- Get care coordination when you’re dealing with multiple health issues.
- No referrals are needed for any specialist visits in HAP’s network.
Supporting you along your life journey
- Get 24/7 access to your health plan at HAP.org and…
- Search for a doctor.
- Access, print and order ID cards.
- View health reminders, benefits and your Explanation of Benefits.
- Send and receive secure messages with customer service.
- Use our HAP OnTheGo mobile app available in the Google Play or App Store to download or view your HAP ID card, find a doctor or contact HAP.
- Our iStrive for Better Health digital wellness manager can help you reach your health and wellness goals.