HAP's Online Portal For Health Care Providers Gets New Look

August 10, 2018

DETROIT, Mich. – The thousands of health care providers who use Health Alliance Plan’s online provider portal were introduced to a new portal look when they logged in during the week of July 30. 

“Based on feedback we received from our provider partners, we identified opportunities to improve their experience while working with us online,” said Deborah Spencer, HAP associate vice president, provider services. “Several HAP teams collaborated to develop a secure web portal that is easier to navigate and more intuitive. We received great feedback from providers who tested the new site before it was rolled out to our entire provider partner population.” 

The redesigned portal offers providers easy navigation to information about HAP claims, benefit administration, member eligibility and more. 

“HAP and our provider partners are committed to ensuring that HAP members receive the quality health care they need,” said Spencer. “The new portal experience is a good example of that commitment.”

For more information regarding resources for HAP provider partners, visit hap.org/providers.  

About Health Alliance Plan
Health Alliance Plan (HAP) is a Michigan-based, nonprofit health plan that provides health coverage to individuals and companies of all sizes. For nearly 60 years, HAP has partnered with leading doctors and hospitals, employers and community organizations to enhance the health and well-being of the lives we touch. HAP offers a product portfolio with six distinct product lines: Group Insured Commercial, Individual, Medicare, Medicaid, Self-Funded and Network Leasing. HAP excels in delivering award-winning preventive services, disease management and wellness programs, and personalized customer service. For more information, visit hap.org.

###

Categories: HAP plans

Show me:

  • Medicare 101 Seminar

    Get real answers to all your questions! We’ll teach you about how Medicare works and give you tips and ideas to make sure you’re ready to go on day

  • Medicare 101 Seminar

    Get real answers to all your questions! We’ll teach you about how Medicare works and give you tips and ideas to make sure you’re ready to go on day

View all events
View all news

You must have Adobe Reader to download PDF files. Download for free.

Contact us

  • Customer service

    (800) 422-4641

     

    Email

     

    More options

  • Individual and family plans

    Ready to join?

    (855) 948-4427

    HMO Plans

    (800) 759-3436

    PPO Plans

    (800) 944-9399

  • Insurance through your employer

    Alliance Health and Life Insurance Company®

    (888) 999-4347

    Self-funded / ASO

    (866) 766-4709

    HAP HMO

    (800) 422-4641

    HAP Midwest Health Plan

    (888) 654-2200

  • Medicare

    Ready to join?

    (800) 868-3153 TTY: 711

    HAP Senior Plus®

    (800) 801-1770 TTY: 711

    HAP Senior Plus® (PPO)

    (888) 658-2536 TTY: 711

    Alliance Medicare Supplement:

    (800) 873-7526 TTY: 711