HAP is here, helping you get started with your plan
Follow these simple steps. Make the most of your HAP Medicare Complete Duals (HMO D-SNP) plan.
A Nurse Care Manager will call you soon after your effective date. They will help coordinate your care and answer any questions you may have.
When you go to the doctors, give them your HAP Medicare Complete Duals (HMO D-SNP) card along with your Medicaid card.
Get your prescriptions delivered right to your door. How to get started:
HAP has a care team who will work with you to get to doctor's appointments and give you tools to manage your health. Our care team will help you get started on programs created to meet the needs of members with chronic medical conditions such as diabetes, high blood pressure, high cholesterol, asthma and more. A Nurse Case Manager can discuss our programs with you to help identify any health needs you may have.
You’ll receive your ID card a few weeks of your enrollment. You can then use your ID number to create a hap.org account.
Once you log in, you can: