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Open Enrollment is November 2nd – 13th, 2026
Questions? Starting November 1st,  you can call (888) 274-7850, 8:00 a.m. to 7:00 p.m.,
Monday through Friday.  Let them know you’re a PACE employee. 

Customer service

Questions during open enrollment: November 2 - 13, 2026.

During open enrollment, ask your HR benefits administrator if you have questions. Our account team will work directly with your employer group’s HR team to provide as much details about our health plan options as possible. If you still have questions. Please call the phone number at the top of this page to talk to one of our representatives.

Save time – use our self-help knowledge center

You can find many of your answers in our user-friendly self-help center. 

Help center

Speak to a Customer Service rep

Once you receive your member ID card, refer to the Customer Service phone number on the back of your card to connect with a service representative. Monday - Friday, 8 a.m. - 7 p.m.