Skip to Main Content

Communicating with your doctor 

How to make sure your doctor understands your needs

Good communication is an important part of your partnership with your doctor. As in any relationship, good communication doesn't just happen — it takes time and effort. Here’s what you can do to make sure you are playing an active role in decisions about your healthcare.

Plan ahead

It helps if you bring a written list of your symptoms, questions and concerns to your appointment. If you are taking any type of medication or receiving treatment outside of those prescribed by your doctor, bring details with you. 

Be specific

When talking with your doctor, it's best to address your medical concerns up front, in as much detail as possible. For example, be more specific than "My stomach hurts a lot." Instead, say, "For the past three weeks, I've been getting a sharp pain on my right side for about an hour after I eat."

Similarly, if you think you know what's wrong with you or you have a specific concern, say so: "I've been having trouble climbing stairs and I'm afraid I might have asthma." Your doctor will appreciate knowing this. It will give them a chance to immediately address your fears.

Find what works

Finally, if your doctor answered your questions but you still aren't satisfied, you may need to look for a doctor with a communication style that better matches your own. It's important to work with a doctor who makes you feel comfortable. Once you find that doctor, stay with them, if possible, to build a more trusting relationship. 

Wellness and member perks

Enjoy programs, classes, gym discounts, travel help and more. 

Learn more

News, events and health

Read wellness tips or join events to stay informed and connected.

Learn more

Pharmacy and prescriptions

See coverage, find pharmacies and manage prescriptions with ease.

Search now