You Are Not Alone: Support for Seniors Facing Loneliness

As people age, life changes in many ways. While some changes can be positive, others can be challenging. One issue that affects many older adults, but is not always openly discussed, is loneliness. Loneliness is the feeling of being alone or disconnected from others. It can occur when someone feels they lack meaningful relationships or a sense of belonging.

Loneliness is more common than many people realize. About one in three adults in the United States report feeling lonely. Nearly one in four say they do not have the social and emotional support they need. For seniors, loneliness can have an even greater impact, affecting both mental and physical health

The good news is that support is available. Natalie Pirkola, vice president of clinical strategy and population health at HAP, answered important questions about senior loneliness, mental health and the resources available to help members stay connected and well

Why is senior loneliness such an important issue?

Loneliness affects millions of people and can be especially difficult for older adults. Many seniors experience major life changes such as retirement, health challenges or the loss of a spouse or close friends. These changes can make it harder to stay connected and may lead to isolation.

Loneliness does not only affect emotional well-being. Research has linked loneliness and social isolation to heart disease, stroke, diabetes, depression, anxiety, dementia and a higher risk of early death.

That is why HAP focuses on the whole person. Health is not only about doctor visits and medications. Emotional well-being and social connection matter too. Some HAP plans include benefits designed to reduce isolation, such as companion care through partners like The Helper Bees. Depending on the plan, members may also have access to social visits, meal preparation support, transportation for appointments or errands and other in-home services. These benefits can make a meaningful difference for members who spend a great deal of time alone.

What other support does HAP offer?

HAP offers several resources that support emotional well-being and mental health. The Coordinated Behavioral Health Management team helps connect members with behavioral health specialists and treatment options. Members can speak with licensed behavioral health professionals who provide personalized support by phone. Urgent support is available 24/7 through clinical case managers.

Hearing health also plays an important role in staying connected. Difficulty hearing can make conversations challenging and may cause people to withdraw socially. HAP Medicare plans include hearing benefits through NationsHearing to help members stay engaged and connected with others.

What are some simple ways older adults can support their mental well-being and combat loneliness?

Small steps can often make a big difference. Staying in touch with family and friends through phone calls, video chats or in-person visits can help reduce feelings of loneliness. Getting involved in community activities such as senior centers, church groups, book clubs or exercise classes can also provide valuable social interaction.
Hobbies like gardening, reading, crafts, music and puzzles can improve mood and create opportunities for connection. Physical activity, including walking, stretching or yoga, supports both mental and physical health. HAP Medicare Advantage plans include fitness benefits such as SilverSneakers to help older adults stay active and build social connections.

Why are regular doctor visits important?

Regular checkups and annual wellness visits help identify health concerns early. They also give seniors an opportunity to talk openly about how they are feeling, including stress, low mood, memory changes or feelings of loneliness. Speaking up early can help ensure people receive the support they need.

What is the most important message for seniors today?

No one has to face loneliness alone. If you are feeling disconnected, overwhelmed or not like yourself, it is important to speak up. These feelings are real, they are treatable and help is available. HAP is committed to supporting members and helping them stay healthy, connected and cared for.

For information or assistance, HAP members can visit hap.org/cbhm or call (800) 444-5755 to connect with HAP’s CBHM team. Help is always available. For 24/7 mental health and crisis support, contact the Michigan Crisis & Access Line or call/text 988.