Troy, MI - HAP, a Michigan-based nonprofit health plan, is proud to announce its recognition as the leading provider of Medicare Advantage Health Plans in Michigan by U.S. News & World Report. HAP is one of the only Michigan-based insurers to receive this prestigious accolade for 2024. This recognition follows HAP's recent achievement as Best-in-Class for customer satisfaction in commercial health plans, as awarded by J.D. Power earlier this year.
Dr. Michael Genord, President, and CEO of HAP, expressed, "These accolades reinforce HAP's commitment to placing our members at the center of all we do. Our Medicare Advantage Plans are specifically designed to meet the evolving needs of our members, providing personalized care and unparalleled customer support."
The U.S. News & World Report award is based on data provided by the Centers for Medicare & Medicaid Services (CMS), a division of the U.S. Department of Health and Human Services. A comprehensive methodology evaluates plans based on factors such as customer satisfaction, preventive care, and responsiveness. The J.D. Power ranking was determined through a survey that assessed member satisfaction across categories such as coverage and benefits, provider choice, cost, customer service, information and communication, and billing and payment. To read more about the U.S. News rankings and plans visit the U.S. News website.
As the Annual Enrollment Period (AEP) unfolds, Michigan seniors seeking quality coverage, learn more about the ways that HAP's Medicare Advantage plans provide exceptional customer satisfaction, visit www.hap.org.
About U.S. News & World Report
U.S. News & World Report is a digital media company dedicated to assisting consumers, business leaders, and policy officials in making crucial decisions in their lives. Utilizing world-class data and technology, the organization publishes independent reporting, rankings, journalism, and advice that has earned the trust of readers and users for nearly 90 years. For additional details on the U.S. News & World Report methodology visit their website here.
HAP is a Michigan-based nonprofit health plan that provides health coverage to individuals and companies of all sizes. For 60 years, HAP has partnered with leading doctors and hospitals, employers, and community organizations to enhance the health and well-being of the lives it touches. HAP offers a product portfolio with six distinct product lines: Group Insured Commercial, Individual, Medicare, Medicaid (through HAP Empowered Health Plan), Self-Funded, and Network Leasing. HAP excels in delivering award-winning preventive services, disease management, and wellness programs, as well as providing personalized customer service. HAP is an operating unit of Henry Ford Health, one of the nation's leading healthcare systems. For more information, visit HAP's website.