Washington, D.C. - The Alliance of Community Health Plans (ACHP) is growing its network of nonprofit, community-based, provider-aligned health plans. The organization announced that Health Alliance Plan (HAP), a subsidiary of Henry Ford Health System, has joined ACHP as its newest member.
For more than 50 years, Detroit-based HAP has provided high quality health coverage and care to individuals and organizations across Michigan. When it comes to customer service, J.D. Power ranked HAP highest in member satisfaction among health plans in the Michigan region in 2017, a distinction HAP has held nine out of the last 10 years. NCQA rated the plan's commercial product a 4 in consumer satisfaction in the 2017-2018 ratings. In addition, the plan uniquely partners with providers and community groups to improve the wellbeing of its members, offering programs beyond the role of a traditional health plan including discounts for wellness activities, community events and digital tools.
"We are thrilled to welcome Health Alliance Plan to ACHP," said ACHP President and CEO Ceci Connolly. "HAP's excellent customer service and exceptional resources exemplify the priority our plans place on improving health outcomes. We look forward to collaborating with HAP as it leads its community to better health."
HAP President and CEO Terri Kline will serve on the ACHP Board of Directors."HAP is pleased to become a member of ACHP," said Kline. "Although Michigan has a healthy insurance market, we believe that working closely with other health plans and providers from around the country gives us even more depth as we compare best practices and continue to advocate for stability and affordability of coverage for consumers."
A video illustrating the story of ACHP and the distinctiveness of nonprofit, provider-aligned, community-based health plans can be found here.
About Health Alliance Plan
Health Alliance Plan (HAP) is a Michigan-based, nonprofit health plan that provides health coverage to more than 650,000 members and companies of all sizes. For more than 50 years, HAP has partnered with leading doctors and hospitals, employers and community organizations to enhance the health and wellbeing of the lives we touch. HAP offers a product portfolio with six distinct product lines: Group Insured Commercial, Individual, Medicare, Medicaid, Self-Funded and Network Leasing. HAP excels in delivering award-winning preventive services, disease management and wellness programs, and personalized customer service. For more information, visit hap.org.
The Alliance of Community Health Plans (ACHP) is a national leadership organization bringing together innovative health plans and provider groups that are among America's best at delivering affordable, high-quality coverage and care. ACHP's member health plans provide coverage and care for more than 19 million Americans across 27 states and the District of Columbia. These organizations focus on improving the health of the communities they serve and are on the leading edge of innovations in affordability and quality of care, including primary care redesign, payment reform, accountable health care delivery and use of information technology. To learn more, go to www.achp.org and follow ACHP on Twitter @_ACHP.
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